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Service Manager Jobs in Alabaster, AL (NOW HIRING)

As Service Manager, you won't just maintain a property-you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water ...

The Service Manager will plan and direct the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs, continually improves and ...

The Service Manager will plan and direct the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs, continually improves and ...

As Service Manager, you won't just maintain a property--you'll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water ...

The Service Manager will plan and direct the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs, continually improves and ...

Service Manager

Pelham, AL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Pelham, AL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

The Service Manager carries the service department's P&L and is responsible for service revenue and margin, technician productivity, customer satisfaction, and a safe, well-developed team. This role ...

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Service Manager information

See Alabaster, AL salary details

$28.1K

$59.5K

$100.8K

How much do service manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for service manager in Alabaster, AL is $59,537.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $68,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
What are the most commonly searched types of Service jobs in Alabaster, AL? The most popular types of Service jobs in Alabaster, AL are:
What are popular job titles related to Service Manager jobs in Alabaster, AL? For Service Manager jobs in Alabaster, AL, the most frequently searched job titles are:
What cities near Alabaster, AL are hiring for Service Manager jobs? Cities near Alabaster, AL with the most Service Manager job openings:
Infographic showing various Service Manager job openings in Alabaster, AL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,537 per year, or $28.6 per hour.
SERVICE MANAGER

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Arlington Properties rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

198th of 216 rated facilities management


Job description

Be the Backbone of the Community – Join Arlington Properties as a Service Manager

Do you take pride in solving problems, leading a team, and keeping things running like clockwork? At Arlington Properties, we’re looking for a hands-on, proactive Service Manager who’s ready to step into a key leadership role and make a real impact in one of our communities.

As Service Manager, you won’t just maintain a property—you’ll lead a team, elevate standards, and create a place residents are proud to call home. Your leadership keeps the lights on, the water running, and the service requests completed—on time and with care.

What You’ll Do
  • Lead, train, and inspire the on-site maintenance team
  • Manage all aspects of apartment maintenance—from HVAC and plumbing to carpentry, painting, and appliance repair
  • Ensure service requests are completed within 24 hours (our gold standard!)
  • Prepare market-ready apartments within 3–5 days
  • Keep detailed maintenance logs, manage inventory, and maintain equipment
  • Monitor preventative maintenance programs and property inspections
  • Coordinate with the Community Manager on budgeting, project planning, and vendor relations
  • Uphold safety protocols and ensure compliance with Fair Housing standards
  • Provide on-call emergency response (rotating schedule)
Why You'll Love It Here
  • Your work matters. You keep the community functioning and residents happy.
  • Your voice is heard. You’re trusted to lead and contribute ideas.
  • You’re part of a team. We succeed together, and we support each other.
What’s in It for You – Benefits
  • Competitive pay + performance-based bonuses
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO) and holidays
  • Employee rent discounts (where applicable)
  • Ongoing training and career development
What We’re Looking For
  • High school diploma or equivalent
  • 3+ years of hands-on maintenance experience (HVAC, electrical, plumbing, carpentry, etc.)
  • Prior supervisory or team lead experience preferred
  • Excellent communication and organizational skills
  • Ability to prioritize, delegate, and respond to service needs efficiently
  • EPA or CFC certification required
  • Valid driver’s license, auto insurance, and clean driving record
  • Comfortable working in all weather conditions and physically capable of lifting up to 100 lbs
  • Available to work a flexible schedule, including weekends and on-call shifts
Who We Are

Arlington Properties is a respected property management company known for our commitment to quality, community, and taking care of the people who make our properties thrive—our residents and our teams.

Ready to take charge, lead with confidence, and build something great every day? Apply now to become a Service Manager with Arlington Properties.

Arlington Properties is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available upon request during the application and hiring process.

#INDSM


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