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Service Manager Jobs in New York (NOW HIRING)

Texas Roadhouse

Service Manager

Howell, NJ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Howell, NJ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Morgan Stanley

Service Manager

Garden City, NY · On-site

Service Managers (SM) are responsible for shaping the future of service by modernizing our client experience by focusing on operational efficiency and oversight. The Service Manager (SM) will report ...

Morgan Stanley

Service Manager

Garden City, NY · On-site

Service Managers (SM) are responsible for shaping the future of service by modernizing our client experience by focusing on operational efficiency and oversight. The Service Manager (SM) will report ...

Bridgestone America, Inc.

Service Manager

Bloomfield, NJ · On-site

$60 - $85/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Fish Cheeks - Noho

Service Manager

New York, NY · On-site

$80K - $90K/yr

The Service Manager plays a vital role in delivering exceptional guest experiences by ensuring consistency and excellence across every aspect of service. The ideal candidate thrives in high-volume ...

Bridgestone

Service Manager

Brookdale, NJ · On-site

$22.66 - $33.99/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Texas Roadhouse

Service Manager

North Plainfield, NJ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Teterboro, NJ · On-site

$60K - $75K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Sorcerer Inc

Service Manager

Brooklyn, NY · On-site

$70K - $80K/yr

Manage operating standards for the restaurant, including quality and labor compliance * Ensure a warm service experience for all guests, responding positively and promptly to guest requests and ...

Long Island Mechanical, LLC

Service Manager

Manhattan, NY · On-site

$90 - $130/hr

The Service Manager reports to the General Manager, and is responsible for the management, administration, growth, and profitability of the Service Department, including responsibility for the ...

Da Toscano

Service Manager

New York, NY

$55K - $70K/yr

SERVICE MANAGER (AM SERVICES) * Support daily FOH operations and lead service shifts, specifically Breakfast/Lunch services. * Monitor service flow, pacing, and guest satisfaction. * Assist with ...

Texas Roadhouse

Service Manager

North Plainfield, NJ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Bubba's 33

Service Manager

Parlin, NJ · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

United Rentals, Inc.

Service Manager

Elmwood Park, NJ · On-site

$80K - $120K/yr

As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service ...

Allegiance Trucks

Service Manager

Newark, NJ · On-site

$80K - $110K/yr

Day to day management of a service department that maintains and repairs a fleet of commercial medium and heavy-duty diesel trucks, including Pierce Fire Trucks. * Focus on maximizing uptime of every ...

Burlington

Service Manager

New York, NY · On-site

$27.60 - $42.55/hr

Position Overview As a Service Manager, you'll be responsible for overseeing critical day-to-day operations, specifically focusing on Point of Service/Front End services. A Day in the Life You will ...

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All JobsService JobsService Manager JobsService Manager Jobs in New York

Service Manager information

See New York salary details

$36.1K

$76.5K

$129.6K

How much do service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service manager in New York is $76,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in New York?

The most popular types of Service jobs in New York are:

What are popular job titles related to Service Manager jobs in New York?

For Service Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in New York look for?

The top searched job categories for Service Manager jobs in New York are:

What cities in New York are hiring for Service Manager jobs?

Cities in New York with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $76,550 per year, or $36.8 per hour.

Service Manager

Texas Roadhouse

Howell, NJ • On-site

$5.2K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Key responsibilities

  • Oversee all Front of House daily operations and ensure Legendary Food and Legendary Service are delivered to guests.

  • Manage Front of House employees, including performance evaluations, coaching, discipline, scheduling, and task assignment.

  • Enforce compliance with employment policies, safety standards, liquor laws, and responsible alcohol service guidelines.

Texas Roadhouse rating

5.9

Company rating: 5.9 out of 10

Based on 1,107 frontline employees who took The Breakroom Quiz

46th of 89 rated restaurants

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?

Pay:

$50,000 - $70,000 annually

Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!

As a Service Manager your responsibilities would include:

  • Driving sales, steps of service, and guest satisfaction
  • In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
  • Providing or directing all Front of House training
  • Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
  • Managing liquor orders and controlling liquor costs
  • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
  • Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
  • Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
  • Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
  • Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
  • Understanding, managing, and practicing safe food handling procedures

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

  • A choice of medical plans that are best in class
  • Dental and Vision Insurance
  • Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
  • Adoption Assistance
  • Short-Term and Long-Term Disability
  • Life, Accident and Critical Illness Insurance
  • Identity Theft Protection
  • Employee Assistance Program
  • Business Travel Insurance
  • 401(k) Retirement Plan
  • Flexible Spending Accounts
  • Tuition Reimbursements up to $5,250 per year
  • Monthly Profit-Sharing Program
  • Quarterly Restricted Stock Units Program
  • Many opportunities to support your community
  • Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Employment Type: FULL_TIME

What Texas Roadhouse employees say

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