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Service Manager Jobs in Missouri (NOW HIRING)

Allied Universal

Service Manager

Saint Louis, MO · On-site

$58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

Bridgestone Americas, Inc.

Service Manager

Poplar Bluff, MO · On-site

$18.54 - $27.81/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

K.C. Bobcat

Service Manager

Springfield, MO

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Manager will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer service, and maximizing efficiency and profitability. The ideal ...

Miner, LTD

Service Manager

North Kansas City, MO · On-site

$85K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The Service Manager will be responsible for providing leadership to the support staff including field service technicians. Key Job Responsibilities * Communicate job expectations, plans ...

Texas Roadhouse

Service Manager

Cape Girardeau, MO · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Morgan Stanley

Service Manager

Clayton, MO · On-site

The Service Manager (SM) will report directly to the Market Business Service Officer (MBSO) and is responsible for the supervision, management of Service Associates & Receptionists, and execution of ...

HyVee

Service Manager

Springfield, MO · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Raytown, MO · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Blue Springs, MO · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Jefferson City, MO · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Osage Beach, MO · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

EquipmentShare

Service Manager

Eldon, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're hiring a Service Manager at our rental facility in Eldon, MO , and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

Hy-Vee, Inc.

Service Manager

Springfield, MO · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Jefferson City, MO · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Miner LTD

Service Manager

Kansas City, MO · On-site

$85K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The Service Manager will be responsible for providing leadership to the support staff including field service technicians. Key Job Responsibilities * Communicate job expectations, plans ...

Miner, LTD

Service Manager

Kansas City, MO · On-site

$85K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary The Service Manager will be responsible for providing leadership to the support staff including field service technicians. Key Job Responsibilities * Communicate job expectations, plans ...

Bridgestone Americas, Inc.

Service Manager

Saint Louis, MO · On-site

$20.60 - $30.90/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Hy-Vee, Inc.

Service Manager

Independence, MO · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

EquipmentShare

Service Manager

Joplin, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're hiring a Service Manager at our rental facility in Joplin, MO, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

New

EquipmentShare

Service Manager

Warrenton, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're hiring a Service Manager at our rental facility in Warrenton, MO , and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

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Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Missouri

Service Manager information

See Missouri salary details

$31K

$65.6K

$111.2K

How much do service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service manager in Missouri is $65,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Missouri?

The most popular types of Service jobs in Missouri are:

What are popular job titles related to Service Manager jobs in Missouri?

For Service Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Missouri look for?

The top searched job categories for Service Manager jobs in Missouri are:

What cities in Missouri are hiring for Service Manager jobs?

Cities in Missouri with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Missouri as of August 2026, with employment types broken down into 3% As Needed, 94% Full Time, and 3% Part Time. Highlights an 100% In-person job distribution, with an average salary of $65,633 per year, or $31.6 per hour.

Service Manager

Allied Universal

Saint Louis, MO • On-site

$58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,574 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal® is hiring a Service Manager. As a Service Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal?
Career Advancement Opportunity!
$58,000/ Annual Salary
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
  • Ensure all security protocols and standards are consistently upheld; operate independently to manage frontline supervisors and security officers, meeting client-specific contractual hours while proactively minimizing unbilled overtime
  • Recruit, train, schedule, and manage supervisors and officers; execute payroll, performance evaluations, and employee relations to build high-performing, engaged security teams
  • Serve as the primary point of contact for clients, ensuring high-quality service that enhances the protection of people and property
  • Leverage Allied Universal's AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability

Safety and Compliance:
  • Respond to escalated issues professionally, coordinating with clients and internal teams
  • Maintain training, safety, and operational standards while managing uniforms, equipment, and supplies

QUALIFICATIONS (MUST HAVE):
  • Must possess one of the following:
    • Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization
    • Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization
    • High school diploma or equivalent with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Valid driver's license if driving a company vehicle, or personal vehicle while conducting business
  • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
  • Experience in leading development, and retaining a diverse team while building positive client relationships
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
  • Skilled In managing a large and dispersed team that fosters teamwork, Innovation, agility, client relations and achieving desired results
  • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
  • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
  • Proficiency in web-based applications and computer systems, including Microsoft Office
  • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
  • Excellent oral and written communication skills
  • Knowledge of safety protocols and delivery service
  • Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Professional, articulate and able to use good independent judgment and discretion
  • Experience managing a dispersed workforce in a multi-location operation
  • Law enforcement, military and/or contract or proprietary security services, or facility management experience
  • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
  • Previous payroll, billing and scheduling experience
  • Aptitude with security systems; CCTV, Access Control, and badge administration
  • Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1642232

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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