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Service Management Jobs in Nevada (NOW HIRING)

HVAC Service / Sales Manager

Reno, NV ยท On-site

$70K - $75K/yr

Experience with ServiceTitan or comparable field service management software * 3+ years in the home services industry, with experience in a leadership or senior technical role preferred * Working ...

New

Service Manager

North Las Vegas, NV ยท On-site

$64K - $76K/yr

Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to ... Clear perspective of maintenance and repair issues in the industry Planning and management ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve ... Consistently demonstrate a positive attitude, leadership and organization skills, time management ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve ... Consistently demonstrate a positive attitude, leadership and organization skills, time management ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve ... Consistently demonstrate a positive attitude, leadership and organization skills, time management ...

As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and ...

The Service Manager will proactively prepare work schedules, train team members, and help achieve ... Consistently demonstrate a positive attitude, leadership and organization skills, time management ...

New

The Service Manager will proactively prepare work schedules, train team members, and help achieve ... Consistently demonstrate a positive attitude, leadership and organization skills, time management ...

... for a Service Manager to lead one of our Field Service teams - someone who wants to coach ... management of this location. All inquiries about employment at this location should be made ...

Service Manager

Reno, NV

$21.63 - $32.45/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Service Manager

Reno, NV ยท On-site

$21.63 - $32.45/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Service Manager

North Las Vegas, NV ยท On-site

$80K - $92K/yr

It offers service and repair, OEM product sales, and supply chain management solutions. Its products and service offerings include diesel engines, transmissions, bumper-to-bumper truck repair ...

Service Manager

Las Vegas, NV ยท On-site

$75K - $105K/yr

We're hiring a Service Manager at our rental facility in Las Vegas, NV , and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future ...

Showing results 41-60

Service Management information

See Nevada salary details

$33.6K

$71.3K

$120.7K

How much do service management jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service management in Nevada is $71,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $82,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced in a service management role, and how can they be addressed?

In a Service Management role, professionals often encounter challenges like managing customer expectations, coordinating between multiple teams, and ensuring consistent service delivery. Balancing urgent incident responses with longer-term process improvements can also be demanding. To address these challenges, clear communication, strong organizational skills, and adopting IT service management frameworks like ITIL are essential. Regular collaboration with technical teams and stakeholders helps ensure alignment and continuous improvement in service quality.

What is the difference between Service Management vs Customer Support Specialist?

AspectService ManagementCustomer Support Specialist
Required CredentialsCertifications like ITIL, PMP often preferredCustomer service training, sometimes certifications like HDI or CSAT
Work EnvironmentTypically in IT, telecom, or service industries managing processesCustomer service centers, call centers, or online support
Employer & Industry UsageUsed across IT, telecom, healthcare, and service sectorsPrimarily in retail, tech, and service industries
Common Search & Comparison IntentUnderstanding process management and service deliveryAssisting customers and resolving issues

Service Management focuses on overseeing and improving service delivery processes, often requiring certifications like ITIL. Customer Support Specialists handle direct customer interactions, resolving issues and providing assistance. While both roles aim to enhance customer satisfaction, Service Management is more process-oriented, whereas Customer Support is more customer-facing.

What are the key skills and qualifications needed to thrive in service management, and why are they important?

To thrive in Service Management, you need strong organizational skills, a solid understanding of IT service delivery frameworks (such as ITIL), and relevant experience in managing service operations. Familiarity with service management tools like ServiceNow, ITIL certifications, and knowledge of ticketing systems are commonly required. Excellent communication, problem-solving abilities, and customer-oriented mindset help foster collaboration and ensure high customer satisfaction. These skills are critical for maintaining efficient service delivery, resolving issues quickly, and consistently meeting business and client expectations.

What is service management?

Service management is a set of specialized organizational capabilities for delivering value to customers in the form of services. It focuses on designing, delivering, managing, and improving the way IT and non-IT services are provided to meet business needs. Service management involves processes like incident management, change management, and service desk support, ensuring services are reliable, efficient, and aligned with customer expectations. It is commonly associated with frameworks such as ITIL (Information Technology Infrastructure Library).

What are popular job titles related to Service Management jobs in Nevada?

For Service Management jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Service Management jobs in Nevada look for?

The top searched job categories for Service Management jobs in Nevada are:

Infographic showing various Service Management job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $71,251 per year, or $34.3 per hour.

HVAC Service / Sales Manager

Goettl

Reno, NV โ€ข On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New


Job description

Great diagnostics start with great leadership. That's the job.
Role pays $70K-$75K base salary plus a bonus plan.
Goettl has been in the business since 1939. We Do Things The Right Way, Not The Easy Wayยฎ - and the HVAC Service Manager is the person who holds that standard at the service level every single day.
You're not just overseeing techs. You're coaching them, sharpening their diagnostics, making sure every call is run the right way, and following through when it isn't. You report to the Operations Manager and work across scheduling, quality control, training, and customer satisfaction.
Why Goettl:
  • Salaried, full-time - exempt position with stable, predictable income
  • Work virtually (from branch office) alongside experienced service teams in a high-volume, year-round market
  • Real authority to coach, train, and improve the team around you
  • Full benefits: medical, dental, vision, 401(k) match
  • Weekly pay

What You'll Do:
  • Ensure HVAC technicians correctly diagnose issues and deliver the right scope of work every time
  • Drive accountability for first-time fix rates and accurate service recommendations
  • Monitor technician performance on service calls and provide real-time coaching when it's needed
  • Mentor technicians to sharpen their troubleshooting and customer communication skills
  • Analyze service call data to identify trends, training gaps, and areas to improve
  • Lead weekly technician training sessions
  • Ensure technicians follow the five-step process on every call
  • Conduct "happy calls" to verify customer satisfaction and catch issues before they escalate
  • Run rehash calls on unsold proposals to maximize conversion and build customer trust
  • Conduct compliance calls to verify service integrity and adherence to Goettl standards
  • Collaborate with scheduling and other departments to optimize technician efficiency
  • Communicate marketing campaigns and promotions to the service team

What We Need:
  • Technical knowledge of HVAC systems - you understand how the equipment works, not just how to manage the people working on it
  • Experience with ServiceTitan or comparable field service management software
  • 3+ years in the home services industry, with experience in a leadership or senior technical role preferred
  • Working knowledge of HVAC diagnostics, service call structure, and repair best practices
  • Strong leadership skills with a clear focus on coaching and developing technicians
  • Knowledge of sales process and proposal follow-up strategy
  • Excellent communication skills - you can deliver direct feedback and still keep the team moving forward
  • Strong conflict resolution and decision-making skills
  • Comfortable working under pressure and managing multiple priorities
  • OSHA-10 certification
  • High school diploma or equivalent

If raising the bar is how you naturally operate, you'll fit right in.
Apply now. We move fast for the right people.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.