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Service Management Jobs in Nevada (NOW HIRING)

Cummins

Service Administrator

North Las Vegas, NV · On-site

The ideal candidate will serve as a key liaison between customers, technicians, and management, ensuring clear communication and seamless service execution. This individual will proactively ...

Cummins

Service Administrator

North Las Vegas, NV

The ideal candidate will serve as a key liaison between customers, technicians, and management, ensuring clear communication and seamless service execution. This individual will proactively ...

DXP Enterprises, Inc.

Service Manager

Sparks, NV · On-site

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop ... Employee management experience * Ability to motivate team and accomplish goals #LI-JG1 #ZRJG ...

DXP

Service Manager

Sparks, NV

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop ... Employee management experience * Ability to motivate team and accomplish goals #LI-JG1 #ZRJG ...

DXP

Service Manager

Sparks, NV

$50 - $55/hr

The Service Manager will plan and direct the work of the Service Coordinators and the Shop ... Employee management experience * Ability to motivate team and accomplish goals #LI-JG1 #ZRJG ...

Cummins

Service Administrator

North Las Vegas, NV · On-site

... management systems • Provide customers with service updates, repair status information, and timely communication throughout the service process • Maintain accurate customer, equipment, and ...

empire

Power Systems Service Manager

Henderson, NV · On-site

Minimum of 3 years service management experience. * Proficient in Windows, Microsoft Office and related business systems. * Must be able to communicate (speak, read, comprehend, write) in English.

empire

Power Systems Service Manager

Henderson, NV · On-site

Minimum of 3 years service management experience. * Proficient in Windows, Microsoft Office and related business systems. * Must be able to communicate (speak, read, comprehend, write) in English.

Las Vegas Peach LLC

HVAC Service / Sales Manager

Reno, NV · On-site

$70K - $75K/yr

Experience with ServiceTitan or comparable field service management software * 3+ years in the home services industry, with experience in a leadership or senior technical role preferred * Working ...

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Showing results 21-40

All JobsService Management JobsService Management Jobs in Nevada

Service Management information

See Nevada salary details

$33.6K

$71.3K

$120.7K

How much do service management jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service management in Nevada is $71,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $82,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced in a service management role, and how can they be addressed?

In a Service Management role, professionals often encounter challenges like managing customer expectations, coordinating between multiple teams, and ensuring consistent service delivery. Balancing urgent incident responses with longer-term process improvements can also be demanding. To address these challenges, clear communication, strong organizational skills, and adopting IT service management frameworks like ITIL are essential. Regular collaboration with technical teams and stakeholders helps ensure alignment and continuous improvement in service quality.

What is the difference between Service Management vs Customer Support Specialist?

AspectService ManagementCustomer Support Specialist
Required CredentialsCertifications like ITIL, PMP often preferredCustomer service training, sometimes certifications like HDI or CSAT
Work EnvironmentTypically in IT, telecom, or service industries managing processesCustomer service centers, call centers, or online support
Employer & Industry UsageUsed across IT, telecom, healthcare, and service sectorsPrimarily in retail, tech, and service industries
Common Search & Comparison IntentUnderstanding process management and service deliveryAssisting customers and resolving issues

Service Management focuses on overseeing and improving service delivery processes, often requiring certifications like ITIL. Customer Support Specialists handle direct customer interactions, resolving issues and providing assistance. While both roles aim to enhance customer satisfaction, Service Management is more process-oriented, whereas Customer Support is more customer-facing.

What are the key skills and qualifications needed to thrive in service management, and why are they important?

To thrive in Service Management, you need strong organizational skills, a solid understanding of IT service delivery frameworks (such as ITIL), and relevant experience in managing service operations. Familiarity with service management tools like ServiceNow, ITIL certifications, and knowledge of ticketing systems are commonly required. Excellent communication, problem-solving abilities, and customer-oriented mindset help foster collaboration and ensure high customer satisfaction. These skills are critical for maintaining efficient service delivery, resolving issues quickly, and consistently meeting business and client expectations.

What is service management?

Service management is a set of specialized organizational capabilities for delivering value to customers in the form of services. It focuses on designing, delivering, managing, and improving the way IT and non-IT services are provided to meet business needs. Service management involves processes like incident management, change management, and service desk support, ensuring services are reliable, efficient, and aligned with customer expectations. It is commonly associated with frameworks such as ITIL (Information Technology Infrastructure Library).

What are popular job titles related to Service Management jobs in Nevada?

For Service Management jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Service Management jobs in Nevada look for?

The top searched job categories for Service Management jobs in Nevada are:

Service Management jobs near you
Infographic showing various Service Management job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $71,251 per year, or $34.3 per hour.

Service Administrator

Cummins Inc.

North Las Vegas, NV • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 27 days ago

Cummins rating

8.0

Company rating: 8.0 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

136th of 540 rated manufacturers

Job description

Job Summary:

Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location

We are looking for a talented Service Administrator to join our team in (North Las Vegas, NV). 

You will make an impact in the following ways:

Serve as the first point of contact for customers by phone and in-person, developing positive relationships and delivering an exceptional customer experience
Assess customer needs, gather service information, and create accurate work orders in appropriate service management systems
Provide customers with service updates, repair status information, and timely communication throughout the service process
Maintain accurate customer, equipment, and service documentation to support effective service delivery
Utilize available systems and tools to capture service details, troubleshoot customer concerns, and support successful repair outcomes
Work closely with technicians, service teams, and management to coordinate service activities and ensure customer needs are met
Support warranty processes by gathering required information, verifying documentation, and assisting with claim submissions when required
Follow Cummins Health, Safety & Environmental policies and contribute to a positive branch environment

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
We are seeking a highly motivated, organized, and self-driven professional who excels at building and maintaining strong customer relationships. The ideal candidate will serve as a key liaison between customers, technicians, and management, ensuring clear communication and seamless service execution. This individual will proactively coordinate service activities, address customer needs with professionalism and urgency, and contribute to an exceptional customer experience while supporting the branch's operational and business objectives.
 
Education, Licenses, Certifications: 
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position may require licensing for compliance with export controls or sanctions regulations. 
Experience: 
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
 

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our retirement savings plans, medical/dental/life insurance, health savings account, paid time off, professional development opportunities, and a full complement of personal and professional benefits.

In order to be successful in this role you will need the following:

High school diploma or equivalent with significant customer service, administrative, service coordination, or related experience
Strong customer focus with the ability to build relationships and provide professional solutions
Excellent verbal and written communication skills with the ability to interact effectively with customers, technicians, and internal teams
Strong organizational skills with the ability to manage multiple priorities and maintain accurate service records
Experience creating work orders, maintaining service documentation, and using service management systems
Ability to understand customer concerns and translate information into effective troubleshooting and service actions
Familiarity with warranty processes, service documentation, invoicing, or claims administration is preferred
Ability to use electronic service tools and computer systems to support service activities and customer communication
 

What Cummins employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Cummins

Sourced by ZipRecruiter

Cummins Inc., headquartered in Columbus, IN, US, is a global power leader that designs, manufactures, and distributes numerous power products and systems. With its genesis from as early as 1919, the company readily serves diverse industries such as transportation, industrial, generator drive, or marine applications, among others. At the heart of Cummins' operations, its key product lineup encompasses diesel & natural gas engines, generator sets, engine components, and filtration, emission solutions, and electrical power generation systems. Cummins deeply embodies core values of integrity, respect for diversity, teamwork, performance excellence, and social responsibility - all of which dynamically fuel their mission 'Making people's lives better by powering a more prosperous world'.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Columbus, IN, US

Year founded

1919

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