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Service Management Jobs in California (NOW HIRING)

Valley Auto Sales & Leasing LLC

Service Manager

Madera, CA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ideal candidate is a strong leader with automotive service management experience, excellent communication skills, and a proven ability to motivate a team while maintaining high standards of ...

Valley Auto Sales & Leasing, LLC.

Service Manager

Madera, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ideal candidate is a strong leader with automotive service management experience, excellent communication skills, and a proven ability to motivate a team while maintaining high standards of ...

Valley Auto LLC

Service Manager

Madera, CA · On-site

$75K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The ideal candidate is a strong leader with automotive service management experience, excellent communication skills, and a proven ability to motivate a team while maintaining high standards of ...

Quest Media and Supply

Be Seen First

Service Manager

Sacramento, CA · On-site

$30 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Management Manager Location: Onsite Days/Hours of Work: Monday - Friday 8am - 5pm PST and as assigned JOB SUMMARY: Reporting to the Service Management Manager, the Service Manager is ...

Big Brand Tire & Service

Automotive Service Manager

Encino, CA

$72K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At least 1-3 years of experience in automotive service management or retail repair leadership * Strong background in service sales (tires, brakes, maintenance, or mechanical) * Proven ability to lead ...

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Showing results 41-60

All JobsService Management JobsService Management Jobs in California

Service Management information

See California salary details

$32.6K

$69.1K

$116.9K

How much do service management jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service management in California is $69,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $79,400.00 per year, depending on experience, location, and employer.

What is service management?

Service management is a set of specialized organizational capabilities for delivering value to customers in the form of services. It focuses on designing, delivering, managing, and improving the way IT and non-IT services are provided to meet business needs. Service management involves processes like incident management, change management, and service desk support, ensuring services are reliable, efficient, and aligned with customer expectations. It is commonly associated with frameworks such as ITIL (Information Technology Infrastructure Library).

What are the key skills and qualifications needed to thrive in service management, and why are they important?

To thrive in Service Management, you need strong organizational skills, a solid understanding of IT service delivery frameworks (such as ITIL), and relevant experience in managing service operations. Familiarity with service management tools like ServiceNow, ITIL certifications, and knowledge of ticketing systems are commonly required. Excellent communication, problem-solving abilities, and customer-oriented mindset help foster collaboration and ensure high customer satisfaction. These skills are critical for maintaining efficient service delivery, resolving issues quickly, and consistently meeting business and client expectations.

What are some typical challenges faced in a service management role, and how can they be addressed?

In a Service Management role, professionals often encounter challenges like managing customer expectations, coordinating between multiple teams, and ensuring consistent service delivery. Balancing urgent incident responses with longer-term process improvements can also be demanding. To address these challenges, clear communication, strong organizational skills, and adopting IT service management frameworks like ITIL are essential. Regular collaboration with technical teams and stakeholders helps ensure alignment and continuous improvement in service quality.

What is the difference between Service Management vs Customer Support Specialist?

AspectService ManagementCustomer Support Specialist
Required CredentialsCertifications like ITIL, PMP often preferredCustomer service training, sometimes certifications like HDI or CSAT
Work EnvironmentTypically in IT, telecom, or service industries managing processesCustomer service centers, call centers, or online support
Employer & Industry UsageUsed across IT, telecom, healthcare, and service sectorsPrimarily in retail, tech, and service industries
Common Search & Comparison IntentUnderstanding process management and service deliveryAssisting customers and resolving issues

Service Management focuses on overseeing and improving service delivery processes, often requiring certifications like ITIL. Customer Support Specialists handle direct customer interactions, resolving issues and providing assistance. While both roles aim to enhance customer satisfaction, Service Management is more process-oriented, whereas Customer Support is more customer-facing.

What are the most commonly searched types of Service Management jobs in California?

The most popular types of Service Management jobs in California are:

What are popular job titles related to Service Management jobs in California?

For Service Management jobs in California, the most frequently searched job titles are:

What job categories do people searching Service Management jobs in California look for?

The top searched job categories for Service Management jobs in California are:

What cities in California are hiring for Service Management jobs?

Cities in California with the most Service Management job openings:

Service Management jobs near you
Infographic showing various Service Management job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $69,054 per year, or $33.2 per hour.

Product Marketing Director, Asana Service Management

Asana

San Francisco, CA • On-site

$207K - $243K/yr

Full-time

Retirement

Re-posted 17 days ago

Job description

The Asana Marketing team is responsible for fueling business growth and building a brand customers love. We create campaigns and content to attract new accounts and inspire current ones to grow with us. We continue to grow, with a global team focused on revenue and field marketing, product marketing, brand and content creation, advertising, and lifecycle marketing.
We're looking for a strategic Product Marketing Director to own the GTM strategy for our new AI-powered service management solution, Asana Service Management, and scale it from 1 to 100. Operating at the intersection of product strategy and commercial execution, you will partner closely with Product and Sales to launch new features and generate significant market momentum.
This role is based in our San Francisco, New York or Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you'll achieve
  • Define and own the end-to-end go-to-market strategy, partnering closely with Integrated Campaigns to drive measurable business results.
  • Develop and maintain messaging that articulates how our application serves complex enterprise needs and creates value for CIOs.
  • Drive high-impact product launches that generate market momentum, ranging from flagship releases to incremental feature updates.
  • Equip our Sales teams to win by developing strategic enablement materials, including battlecards, pitch decks, and customer success stories.
  • Act as the connective tissue between Product, Partnerships, and Sales to ensure continuous product-market fit.
  • Leverage performance data and customer feedback to refine our positioning and identify new growth opportunities within the ITSM/ESM space.
About you
  • Experienced PMM leader with 8-12 years in product marketing, specifically within B2B tech and service management (ITSM/ESM) or AI-powered products.
  • Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
  • Technical narrator with the ability to translate complex capabilities into clear business value for executive and technical audiences.
  • Strategic thinker skilled at navigating competitive landscapes and positioning against entrenched legacy systems.
  • Collaborative partner with a proven track record of aligning product roadmaps with market needs and customer pain points.
  • Full-stack expert capable of owning the entire lifecycle from initial messaging to scaled global launches.
  • Exceptional communicator with the written and verbal skills needed to engage both executive audiences and technical field teams.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $207,000 - $243,000 The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
  • Mental health, wellness & fitness benefits
  • Career coaching & support
  • Inclusive family building benefits
  • Long-term savings or retirement plans
  • In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
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