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Service Integration Manager Jobs in California (NOW HIRING)

Manager, Onboarding & Integration

Irvine, CA · On-site +1

$95K - $130K/yr

The Manager, Onboarding & Integration will report to the Director, Dealer Experience and play a pivotal role in ensuring exceptional customer service through leading high-impact department projects ...

The Manager, Onboarding & Integration will report to the Director, Dealer Experience and play a pivotal role in ensuring exceptional customer service through leading high-impact department projects ...

The Manager, Onboarding & Integration will report to the Director, Dealer Experience and play a pivotal role in ensuring exceptional customer service through leading high-impact department projects ...

The Manager, Onboarding & Integration will report to the Director, Dealer Experience and play a pivotal role in ensuring exceptional customer service through leading high-impact department projects ...

The Manager, Onboarding & Integration will report to the Director, Dealer Experience and play a pivotal role in ensuring exceptional customer service through leading high-impact department projects ...

The Manager, Onboarding & Integration will report to the Director, Dealer Experience and play a pivotal role in ensuring exceptional customer service through leading high-impact department projects ...

As Senior Manager of M&A Integration, you'll serve as the operational quarterback for JLL ... Experience in commercial real estate, facilities management, property services, or related ...

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Showing results 1-20

Service Integration Manager information

See California salary details

$36.5K

$109.7K

$193.4K

How much do service integration manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for service integration manager in California is $109,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $130,800.00 per year, depending on experience, location, and employer.

What is a Service Integration Manager?

A Service Integration Manager is a professional responsible for overseeing and coordinating the delivery of services from multiple providers within an organization. They ensure that all services work together seamlessly to meet business objectives, manage service performance, and resolve any issues that arise between different vendors or teams. Their role involves working closely with stakeholders to align service delivery with organizational goals, implementing best practices, and continuously improving processes for efficiency and quality. Service Integration Managers play a key role in managing complex, multi-sourced IT environments and ensuring consistent service delivery.

What are the key skills and qualifications needed to thrive as a Service Integration Manager, and why are they important?

To thrive as a Service Integration Manager, you need expertise in IT service management, process improvement, and a solid understanding of integration frameworks, often supported by ITIL certification or similar qualifications. Familiarity with service management tools like ServiceNow, integration platforms, and project management systems is typically required. Strong stakeholder management, analytical thinking, and effective communication are vital soft skills for collaborating across teams and managing complex service ecosystems. These skills are essential for ensuring seamless service delivery, minimizing disruptions, and aligning IT services with business objectives.

How does a Service Integration Manager typically collaborate with internal and external stakeholders to ensure seamless service delivery?

A Service Integration Manager frequently acts as a bridge between various service providers, internal teams, and clients to coordinate and streamline service delivery. This role involves regular meetings with stakeholders to define requirements, resolve issues, and align expectations. Collaboration often includes managing service-level agreements, monitoring performance metrics, and orchestrating incident and change management processes. Effective communication and negotiation skills are essential, as the manager must ensure all parties are working towards common goals and that any service disruptions are swiftly addressed.

What is the difference between Service Integration Manager vs Service Coordinator?

AspectService Integration ManagerService Coordinator
CredentialsTypically requires project management certifications, relevant industry experienceOften requires customer service or administrative certifications
Work EnvironmentWorks across multiple teams, manages complex projects, often in corporate or technical settingsFocuses on scheduling, client communication, and service delivery at a more operational level
Employer & Industry UsageUsed in IT, telecommunications, and large service organizationsCommon in healthcare, social services, and customer support sectors

The Service Integration Manager oversees multiple service functions, coordinating efforts across teams to ensure seamless delivery. In contrast, the Service Coordinator handles day-to-day client interactions and scheduling. While both roles require strong communication skills, the Manager focuses on strategic integration, whereas the Coordinator emphasizes operational support.

What are popular job titles related to Service Integration Manager jobs in California? For Service Integration Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Service Integration Manager jobs in California look for? The top searched job categories for Service Integration Manager jobs in California are:
What cities in California are hiring for Service Integration Manager jobs? Cities in California with the most Service Integration Manager job openings:
Infographic showing various Service Integration Manager job openings in California as of June 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $109,667 per year, or $52.7 per hour.

Manager, Onboarding & Integration

Qcells

Irvine, CA • On-site, Remote

$95K - $130K/yr

Full-time

Posted 25 days ago


Qcells rating

6.1

Company rating: 6.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Description

POSITION DESCRIPTION: 

The Manager, Onboarding & Integration will report to the Director, Dealer Experience and play a pivotal role in ensuring exceptional customer service through leading high-impact department projects and strategic initiatives. This senior position will act as the program manager for business partner onboarding and integration. As a key member of a fast-growing team, this role offers the opportunity to influence and enhance business operations significantly.

This position will be based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ with in-office schedule set at the direct manager’s discretion in accordance with company policy. Remote work may be considered for exceptional cases. 

RESPONSIBILITIES 
  • Lead and optimize the installer’s back-office processes, ensuring efficient handling of inquiries about EnFin partnership requirements. 
  • Oversee and enhance the partner offboarding management process, including intake, triage, escalation, follow-up, reporting, quality assurance, and review to ensure timely and effective resolution. 
  • Direct the onboarding process, building and maintaining strong relationships that drive partner success by staying attuned to customer needs, industry trends, and market developments. 
  • Collaborate with cross-functional teams to manage and enhance Business Partner agreements and processes organization-wide. 
  • Partner with project managers and the risk manager to ensure seamless onboarding and integration of new business partners. 
  • Conduct comprehensive risk assessments during onboarding and continuously monitor partner risk throughout the partnership lifecycle. 
  • Ensure onboarding requests are processed efficiently within Service Level Agreements. 
  • Validate banking account information for partners through the ACH portal. 
  • Review and ensure compliance with contracts and business documents. 
  • Maintain an in-depth understanding of the organization's products, services, procedures, and policies. 
  • Analyze business partner feedback and recommend operational enhancements. 
  • Develop and maintain robust business partner reporting systems, as well as manage internal stakeholder reporting tasks. 
  • Lead, mentor, and manage a team of onboarding coordinators, providing guidance, training, and support to ensure team success and professional development. 
REQUIRED QUALIFICATIONS 
  • Bachelor’s degree in business administration, economics, project management, or a related field with a minimum of 8-10+ years of experience in customer service, operations, account management, business administration, training & development, or related roles.
  • Demonstrated proficiency with CRM software such as Salesforce, Confluence, JIRA, and Microsoft Office suite.
  • Superior critical thinking, multitasking, and organizational skills.
  • Exceptional verbal and written communication abilities, with the capacity to explain complex concepts clearly and concisely.
  • Proven leadership skills with a track record of successfully managing teams and projects.
  • Strong analytical skills with the ability to interpret data and provide actionable insights.
  • Demonstrated ability to drive strategic initiatives and operational improvements.
PREFERRED QUALIFICATIONS 
  •  Proven experience in Renewable Energy, Lending/Finance, Construction, or related industries. 
 
Hanwha Q CELLS America Inc. (“HQCA”) is headquartered in Irvine, CA, and handles sales for the North American region. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world´s largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa, and the Middle East, the company provides excellent services and long-term partnerships to its customers in the utility, commercial, government, and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm, and a Top 8 business enterprise in South Korea. HQCA recently acquired Geli, a leading developer of Energy Management System software for energy storage, solar, and other renewable resources.
 
PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: 
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.  
Mobility 
Standing 
20% of time  
Sitting 
70% of time  
Walking 
10% of time  
Strength 
Pulling 
up to 10 Pounds  
Pushing 
up to 10 Pounds  
Carrying 
up to 10 Pounds  
Lifting 
up to 10 Pounds  
Dexterity (F = Frequently, O = Occasionally, N = Never) 
Typing 
Handling 
Reaching 
Agility (F = Frequently, O = Occasionally, N = Never) 
Turning 
Twisting 
Bending 
Crouching 
Balancing 
Climbing 
Crawling 
Kneeling 
 
 
 
 
 
 
 
 
 

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.

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