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Service Intake Worker Jobs (NOW HIRING)

INTAKE WORKER

Manhattan, NY · On-site

$44K - $51K/yr

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...

Intake Worker

New York, NY · On-site

$20.39/hr

... Do As an Intake Worker, you will be one of the first members of the social services team to ... You will work as an integral member of the social services team. Your responsibilities will include:

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...

Intake Worker

Bronx, NY · On-site

$23.45/hr

Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City ... As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ...

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Workers who will: - Interact with the various communities DHS serves to keep residents ...

Intake Worker

Bronx, NY · On-site

$23.45/hr

Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City ... As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ...

INTAKE WORKER

Manhattan, NY · On-site

$50K - $60K/yr

Company Description The New York City Department of Homeless Services (DHS) is the largest ... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...

INTAKE WORKER

Brooklyn, NY · On-site

$50K - $60K/yr

Company Description The New York City Department of Homeless Services (DHS) is the largest ... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...

INTAKE WORKER

Manhattan, NY · On-site

$44K - $51K/yr

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Workers who will: - Interact with the various communities DHS serves to keep residents ...

For 130years,The Salvation Army of Dane County has offered spiritual ministry, social services, and ... The Intake Worker for Dane County will provide support to the Social Services Director by providing ...

INTAKE WORKER

Manhattan, NY · On-site

$44K - $51K/yr

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the ...

INTAKE WORKER

Manhattan, NY · On-site

$70K - $80K/yr

Company Description The New York City Department of Homeless Services (DHS) is the largest ... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...

Intake Worker

Tucson, AZ · On-site

$15.45/hr

Able to handle crisis/emergency situations or services for the homeless and to utilize crisis ... Other duties as assigned by the supervisor as it relates to the position of Intake Worker PHYSICAL ...

INTAKE WORKER

Brooklyn, NY · On-site

$70K - $80K/yr

Company Description The New York City Department of Homeless Services (DHS) is the largest ... Intake Workers who will: -Interact with the various communities DHS serves to keep residents ...

Able to handle crisis/emergency situations or services for the homeless and to utilize crisis ... Other duties as assigned by the supervisor as it relates to the position of Intake Worker PHYSICAL ...

Showing results 21-40

Service Intake Worker information

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$36

How much do service intake worker jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for service intake worker in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Service Intake Worker vs Case Manager?

AspectService Intake WorkerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certification in social servicesHigh school diploma or equivalent; often requires certification or degree in social work or related field
Work EnvironmentCommunity agencies, healthcare facilities, social service organizationsCommunity agencies, healthcare settings, social service organizations
Primary ResponsibilitiesInitial client assessment, intake processing, data collectionDeveloping care plans, ongoing client support, resource coordination
Employer & Industry UsageCommonly employed in social services, healthcare, nonprofit sectorsWidely used in social services, healthcare, and government agencies

While both roles work within social services and often in similar environments, Service Intake Workers focus on initial client assessments and data collection, whereas Case Managers handle ongoing support and resource coordination. Understanding these differences helps clarify career paths and job expectations in social service settings.

How to become a service intake worker?

To become a service intake worker, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or social services can be beneficial, and some positions may require certification or training in case management or related areas. Familiarity with data entry and computer software is often helpful for managing client information.

What cities are hiring for Service Intake Worker jobs?

Cities with the most Service Intake Worker job openings:

What are popular job titles related to Service Intake Worker jobs?

For Service Intake Worker jobs, the most frequently searched job titles are:

INTAKE WORKER

Manhattan, NY • On-site

City of New York
Public Administration • 10K+ employees

$44K - $51K/yr

Full-time

Re-posted 18 days ago


City Of New York rating

7.2

Company rating: 7.2 out of 10

Based on 81 frontline employees who took The Breakroom Quiz


Job description

Job Description

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.
DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency's Single Adult, Adult Families and Families with Children's intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City's most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will:
- Interact with the various communities DHS serves to keep residents informed of the programs and services DHS has to offer to the homeless population.
- Interview families within the various communities and issue social service referrals.
- Maintain liaison with various community shelters to convey shelter placement information and facilitate transportation to various community shelters.
- Assist the Community Coordinator with handling onsite/offsite client inquiries with the highest level of confidentiality and sensitivity, during the application process.
- Perform high level responsible clerical duties, as assigned by the Site Manager, such as prepare written monthly, quarterly, and annual administrative statistical and narrative indicator reports that would share information in relation to shelter placements.
- Collect, analyze and evaluate on-site and statistical data from various sources, and communicate the results to superior.
- Maintain liaison with various units to be able to process schedule and reports, and to coordinate and prepare case files and documents.
Salary Range: $44,545-$51,227.
COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.


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