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Service Intake Worker Jobs in Calgary, AB (NOW HIRING)

Kaizen Automotive Group

Service Porter

Calgary, AB · On-site

... working in a fast-paced automotive environment. Key Responsibilities * Greet customers in the service drive and assist with vehicle intake as needed. * Move customer vehicles to designated parking ...

Kaizen Automotive Group

Service Porter

Calgary, AB · On-site

CA$16 - CA$18/hr

... working in a fast-paced automotive environment. Responsibilities and Qualifications Key Responsibilities * Greet customers in the service drive and assist with vehicle intake as needed. * Move ...

YWCA Calgary

Family Supports Navigator

Calgary, AB

... services setting WHAT YOU'LL BRING * Experience conducting intake, assessment, referral, and case coordination activities * Experience working with families experiencing multiple barriers or complex ...

Seequent

Human Resources Administrator

Calgary, AB

Working within a tiered operating model, the HR Administrator supports centralized intake, logs ... Customer service mindset and ability to provide practical support to colleagues and managers.

Heritage Park

Marketing Specialist

Calgary, AB · On-site

Working in a beautiful park setting * Free entrance to the Park, including to our many public ... Services-to deliver integrated marketing support that meets organizational goals. * Lead the intake ...

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All JobsService Intake Worker JobsService Intake Worker Jobs in Calgary, AB

Service Intake Worker information

What is the difference between Service Intake Worker vs Case Manager?

AspectService Intake WorkerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certification in social servicesHigh school diploma or equivalent; often requires certification or degree in social work or related field
Work EnvironmentCommunity agencies, healthcare facilities, social service organizationsCommunity agencies, healthcare settings, social service organizations
Primary ResponsibilitiesInitial client assessment, intake processing, data collectionDeveloping care plans, ongoing client support, resource coordination
Employer & Industry UsageCommonly employed in social services, healthcare, nonprofit sectorsWidely used in social services, healthcare, and government agencies

While both roles work within social services and often in similar environments, Service Intake Workers focus on initial client assessments and data collection, whereas Case Managers handle ongoing support and resource coordination. Understanding these differences helps clarify career paths and job expectations in social service settings.

How to become a service intake worker?

To become a service intake worker, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or social services can be beneficial, and some positions may require certification or training in case management or related areas. Familiarity with data entry and computer software is often helpful for managing client information.

Intake Coordinator

Calgary, AB • On-site

Klopp Richards and Associates
See more jobs at Klopp Richards and Associatesexternal

Full-time

Re-posted 5 days ago

Job description

Job Description Our client is seeking a detail-oriented and highly organized Intake Coordinator to support the intake, tracking, and processing of legal orders, subpoenas, correspondence, and related documentation. This role is ideal for someone with experience in legal services, medical office administration, health information management, or handling confidential client or patient information. The successful candidate will be responsible for reviewing incoming communications, accurately logging information, coordinating with internal teams, and ensuring legal order documentation is processed in a timely and compliant manner.

Key Responsibilities: Receive and review incoming mail, faxes, emails, and voicemails from shared mailboxes or internal departments and determine the appropriate handling process. Log documentation into tracking systems or route materials to the appropriate department or mailbox to support timely processing. Enter identifying information for subpoenas and other legal orders into the appropriate systems to ensure accurate and complete intake records.

Support the tracking of legal orders and related inquiries by updating statuses, documenting incoming information, and notifying the assigned analyst of relevant updates in accordance with department processes and procedures. Escalate questions, discrepancies, and concerns related to legal orders to the Legal Service of Process Manager, as appropriate. Prepare and mail correspondence for legal orders addressed to an incorrect or invalid entity to notify the sender and support proper resubmission.

Complete vendor forms and supporting documentation required by local, state, and government agencies to facilitate payment of subpoena processing fees. Develop strong working relationships with internal and external contacts to address and resolve issues and concerns in a timely and professional manner. Perform other duties as assigned.

Qualification Requirements: Associate degree in legal studies or a related field, or an equivalent combination of training and experience in the legal field. Minimum of two years of related experience in legal services or a comparable administrative environment. Experience handling confidential customer, client, or patient information with a high level of discretion and accuracy.

Strong verbal, written, and interpersonal communication skills. Excellent organizational and time management skills with demonstrated attention to detail. Ability to work effectively in a team-oriented, fast-paced, multi-tasking environment.

Proficiency with Microsoft Office Suite and comfort working with tracking systems, shared mailboxes, and electronic documentation. Preferred Assets: Experience in a medical office administration environment. Certified Health Information Management (CHIM) designation.

Experience coordinating patient or client information. Previous exposure to legal intake, subpoenas, service of process, or legal order tracking. Please submit your resume to Angie at awisk@klopprichards.com if you have the relevant experience in legal services, administration, health information management, or handling confidential client or patient information quoting Job-5597

We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted.

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