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Service Intake Worker Jobs in Calgary, AB (NOW HIRING)

... service requests are resolved efficiently, professionally and with strong ownership. Working ... intake through resolution while keeping users informed and ensuring timely, complete outcomes. * A ...

Act as a working lead on full-cycle searches when required, while building and maintaining scalable ... Inform and influence hiring leaders on best-in-class talent acquisition practices, including intake ...

Act as a working lead on full-cycle searches when required, while building and maintaining scalable ... Inform and influence hiring leaders on best-in-class talent acquisition practices, including intake ...

Solution Analyst II

Calgary, AB ยท Hybrid

CA$80K - CA$100K/yr

Take assigned operational work from intake through resolution or escalation. Learn from recurring ... service-operations environment using agile or continuous-delivery practices. * Working knowledge of ...

Experience working with the nuclear power industry, including nuclear power plants (NPPs ... intake targets. * Familiarity with nuclear quality including NQA-1 and 10 CFR 50 Appendix B.

Recruiter

Calgary, AB ยท Hybrid

Working in a fast-paced, operations-driven environment, you'll use advanced sourcing strategies ... Manage the full recruitment lifecycle, from intake and sourcing through offer and hire, ensuring a ...

... Working within a broader L&D ecosystem, this role partners closely with subject matter experts, H ... Establish and sustain BAU processes for intake, prioritisation, and content lifecycle management

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Service Intake Worker information

What is the difference between Service Intake Worker vs Case Manager?

AspectService Intake WorkerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certification in social servicesHigh school diploma or equivalent; often requires certification or degree in social work or related field
Work EnvironmentCommunity agencies, healthcare facilities, social service organizationsCommunity agencies, healthcare settings, social service organizations
Primary ResponsibilitiesInitial client assessment, intake processing, data collectionDeveloping care plans, ongoing client support, resource coordination
Employer & Industry UsageCommonly employed in social services, healthcare, nonprofit sectorsWidely used in social services, healthcare, and government agencies

While both roles work within social services and often in similar environments, Service Intake Workers focus on initial client assessments and data collection, whereas Case Managers handle ongoing support and resource coordination. Understanding these differences helps clarify career paths and job expectations in social service settings.

How to become a service intake worker?

To become a service intake worker, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or social services can be beneficial, and some positions may require certification or training in case management or related areas. Familiarity with data entry and computer software is often helpful for managing client information.

Global Talent Acquisition Specialist - 18 Month Term

Calgary, AB โ€ข On-site

Hexagon
Performing Arts Companiesย โ€ขย 11 - 50 employees

Temporary

Re-posted 7 days ago


Job description

Overview

Hexagon's Autonomous Solutions division is looking for a Talent Acquisition Specialist - 18 month term to join our team in Calgary. Reporting to the Manager, Global Talent Acquisition this is a new role and ideal for someone looking to contribute to the development of long-term recruiting strategies and find top talent with highly specialized skillsets.ย ย ย 

The Location:This position is based in Calgary, Alberta or Tucson, Arizona.

Responsibilities

As a Talent Acquisition Specialist you will be responsible for the following:

  • Partner with hiring managers to proactively source and attract top talent for our global teams.
  • Manage the full recruitment lifecycle including job postings, sourcing, interviewing, candidate communication, offer approvals, offer negotiation, and onboarding coordination.
  • Conduct intake meetings with hiring managers to develop recruitment strategies and build talent pipelines for critical skillsets.
  • Serve as a trusted talent advisor by providing guidance on market trends, hiring strategies, interview best practices, and candidate assessment.
  • Partner with hiring managers across multiple business functions to deliver consultative, best-in-class recruitment services.
  • Collaborate with the global Talent Acquisition team to optimize recruiting processes, leverage recruiting technology, build talent pipelines, and strengthen employer branding.
  • Deliver an exceptional candidate experience through timely communication and professional engagement throughout the hiring process.
  • Monitor recruitment metrics and provide insights to support continuous improvement and informed hiring decisions.
  • Ensure recruiting activities comply with employment legislation, company policies, and internal hiring procedures.
  • Attend campus, industry, and networking events to promote Hexagon Autonomous Solutions and build relationships with prospective candidates.
  • Identify opportunities to improve recruitment processes, tools, and candidate experience while supporting Talent Acquisition initiatives and projects.
Qualifications

Must-Have:

  • At least 3 years of experience recruiting in a mix of corporate and agency roles.
  • Experience sourcing and recruiting specialized engineering and technical roles across multiple countries.
  • A proven track record of successful recruitment and the development of a top talent pipeline.
  • Solid working knowledge of Applicant Tracking Systems.
  • Experinece with tools like LinkedIn Recruiter and Indeed
  • Bachelor's degree in business or a related field.
  • Superior written and verbal communication skills.
  • Ability to travel approximately 10% of time.

ย ย Key Success Factors:

  • Curiosity and a love of learning.
  • An innovative mindset and a desire to drive continuous improvement.
  • Demonstrated ability to interact and develop effective working relationships with people at all levels in an organization.
  • A 'self-starter' with a collaborative, thoughtful and flexible approach to solving problems and achieving results.
  • Ability to manage multiple priorities as well as shift priorities and adapt to change.
  • Ability to quickly learn and effectively use a variety of systems and technology.

Nice-to-Have:

  • Experience working in the high-tech and/or industrial manufacturing industry with technology solutions for mining, agriculture and/or automotive industrie
  • Fluent in Spanish or Portuguese

Not sure if you meet all the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment. If you're excited about the opportunities this role could bring, we encourage you to apply. For any questions about the role or our company, please email our team at hrrecruitingteam.ap@hexagon.com and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. You'll be joining over 24,000 people in 50 countries on the leading edge of your field.ย 

Hexagon's Autonomous Solutions division: This division was established in 2022 by combining the Autonomy & Positioning (A&P), Mining and Agriculture divisions of Hexagon. With over 2000 global employees, the division offers perception, positioning, vehicle autonomy and site orchestration technologies to enable the full autonomous solution for agriculture, mining, automotive, marine and other industries.ย 

Applicants who require accommodation in the job application process may contact Human Resources at hrrecruitingteam.ap@hexagon.com.ย 

Employment Type: TEMPORARY