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Service Intake Worker Jobs (NOW HIRING)

Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City ... As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ...

Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City ... As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ...

Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City ... As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ...

Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City ... As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ...

Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City ... As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ...

Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City ... As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ...

Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City ... As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ...

INTAKE WORKER

Manhattan, NY ยท On-site

$44K - $51K/yr

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... as Intake Worker who will: at The Men's Intake Center within the Shelter Intake Division ...

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...

Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City ... As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ...

INTAKE WORKER

Manhattan, NY ยท On-site

$44K - $51K/yr

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...

The New York City Department of Homeless Services (DHS) is the largest organization in the United ... as Intake Worker who will: at The Men's Intake Center within the Shelter Intake Division ...

Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City ... As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ...

INTAKE WORKER

Manhattan, NY ยท On-site

$70K - $80K/yr

Company Description The New York City Department of Homeless Services (DHS) is the largest ... to function as Intake Worker who will: at The Men's Intake Center within the Shelter Intake ...

INTAKE WORKER

Manhattan, NY ยท On-site

$70K - $80K/yr

Company Description The New York City Department of Homeless Services (DHS) is the largest ... Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...

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Service Intake Worker information

See salary details

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$36

How much do service intake worker jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for service intake worker in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Service Intake Worker vs Case Manager?

AspectService Intake WorkerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certification in social servicesHigh school diploma or equivalent; often requires certification or degree in social work or related field
Work EnvironmentCommunity agencies, healthcare facilities, social service organizationsCommunity agencies, healthcare settings, social service organizations
Primary ResponsibilitiesInitial client assessment, intake processing, data collectionDeveloping care plans, ongoing client support, resource coordination
Employer & Industry UsageCommonly employed in social services, healthcare, nonprofit sectorsWidely used in social services, healthcare, and government agencies

While both roles work within social services and often in similar environments, Service Intake Workers focus on initial client assessments and data collection, whereas Case Managers handle ongoing support and resource coordination. Understanding these differences helps clarify career paths and job expectations in social service settings.

How to become a service intake worker?

To become a service intake worker, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or social services can be beneficial, and some positions may require certification or training in case management or related areas. Familiarity with data entry and computer software is often helpful for managing client information.

What cities are hiring for Service Intake Worker jobs?

Cities with the most Service Intake Worker job openings:

What are popular job titles related to Service Intake Worker jobs?

For Service Intake Worker jobs, the most frequently searched job titles are:

Intake Worker

New York, NY โ€ข On-site

Full-time

Re-posted 4 days ago


Job description

Program: Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467ย 

What Youโ€™ll Do

As part of New York Cityโ€™s plan to end homelessness, the Department of Homeless Services established Homebase Homeless Prevention Community Resource Centers throughout New York City. Homebase programs are designed to assist families and individuals who are homeless or at imminent risk of becoming homeless to develop a plan for long-term housing stability. Homebase helps clients navigate the complicated eviction process, offers financial and money management counseling, helps clients obtain public benefits, provides short-term financial assistance, and helps with relocation if necessary.

As an Intake Worker, youโ€™ll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. Youโ€™ll also collect, review, and process eligibility documentation for new clients. The Homebase program is a fast-paced environment and requires close attention to detail.

Your responsibilities will include:

  • Providing a clear and concise explanation of Homebase services to clients and collecting and reviewing initial documentation to determine clientsโ€™ program eligibility.

  • Verifying the presented housing crisis via housing court stipulations, rent demands, subsidy information, etc.

  • Assisting clients with completion of all intake forms, completing the initial intake service plan, and entering intake information into the database.

  • Referring clients to external agencies and organizations for financial assistance, legal services, and public assistance benefits as appropriate.

  • Referring clients to financial, housing, and housing court workshops.

  • Participating in program outreach by conducting presentations on the Homebase program at various community-based organizations.

  • Establishing and maintaining relationships with internal and external agencies to assist clients with their housing crises.

  • Preparing regular reports as required by regulatory agencies and ensuring that all client records comply with regulatory policies and procedures.

Youโ€™re a great fit for this role if you have:

  • High School Diploma or equivalent OR equivalent experience and skills.

  • Prior experience in case management, assessment counseling, and crisis intervention with excellent interviewing skills.

  • Strong verbal and written communication skills.

  • Ability to work in a fast-paced, demanding environment.

  • Resourceful and detail-oriented, with strong decision-making and organizational skills

  • Computer literacy, particularly with Microsoft Office applications.

  • Valid US driverโ€™s license is a plus.