Washington, DC · On-site
$22.75 - $30.50/hr
Help Desk Specialist or Desktop Services Openings: 5 Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro Duration: Temp to Perm Supporting Dell laptops ...
Washington, DC · On-site
$22.75 - $30.50/hr
Help Desk Specialist or Desktop Services Openings: 5 Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro Duration: Temp to Perm Supporting Dell laptops ...
Washington, DC · On-site
$22.75 - $30.50/hr
Help Desk Specialist or Desktop Services Openings: 5 Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro Duration: Temp to Perm Supporting Dell laptops ...
Washington, DC · On-site
$22.75 - $30.50/hr
Help Desk Specialist or Desktop Services Openings: 5 Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro Duration: Temp to Perm Supporting Dell laptops ...
Washington, DC · On-site
$23.25 - $31.75/hr
Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... We offer an excellent compensation package Title : 1st Shift Help Desk Analyst (Shift from 7am to 3 ...
Washington, DC · On-site
$23.25 - $31.75/hr
Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... We offer an excellent compensation package Title : 1st Shift Help Desk Analyst (Shift from 7am to 3 ...
Arlington, VA · On-site
$30 - $36.06/hr
Our services help banks provide vital financial access to small businesses, companies, and ... You would be a key member of the IT Help Desk Team, providing technical support to all onsite and ...
Arlington, VA · On-site
$30 - $36.06/hr
Our services help banks provide vital financial access to small businesses, companies, and ... You would be a key member of the IT Help Desk Team, providing technical support to all onsite and ...
$30 - $36.06/hr
Our services help banks provide vital financial access to small businesses, companies, and ... You would be a key member of the IT Help Desk Team, providing technical support to all onsite and ...
Quick apply
$30 - $36.06/hr
Our services help banks provide vital financial access to small businesses, companies, and ... You would be a key member of the IT Help Desk Team, providing technical support to all onsite and ...
Arlington, VA · On-site
$30 - $36.06/hr
Our services help banks provide vital financial access to small businesses, companies, and ... You would be a key member of the IT Help Desk Team, providing technical support to all onsite and ...
Arlington, VA · On-site
$30 - $36.06/hr
Our services help banks provide vital financial access to small businesses, companies, and ... You would be a key member of the IT Help Desk Team, providing technical support to all onsite and ...
Arlington, VA · On-site
Help Desk ManagerThis position is part of a proposal submission and is contingent upon contract ... service skillsU.S. citizenship and ability to obtain DHS Suitability clearance Job Posted by ...
Quick apply
Arlington, VA · On-site
Help Desk ManagerThis position is part of a proposal submission and is contingent upon contract ... service skillsU.S. citizenship and ability to obtain DHS Suitability clearance Job Posted by ...
Arlington, VA · Hybrid
Help Desk Manager This position is part of a proposal submission and is contingent upon contract ... Excellent leadership and customer service skills * U.S. citizenship and ability to obtain DHS ...
Arlington, VA · Hybrid
Help Desk Manager This position is part of a proposal submission and is contingent upon contract ... Excellent leadership and customer service skills * U.S. citizenship and ability to obtain DHS ...
Arlington, VA · On-site
Help Desk Manager This position is part of a proposal submission and is contingent upon contract ... Excellent leadership and customer service skills * U.S. citizenship and ability to obtain DHS ...
Arlington, VA · On-site
Help Desk Manager This position is part of a proposal submission and is contingent upon contract ... Excellent leadership and customer service skills * U.S. citizenship and ability to obtain DHS ...
Springfield, VA · On-site
Ascension Federal Services, Inc. is seeking a Help Desk Specialist to provide technical support and assistance to end-users. The role involves troubleshooting and resolving technical problems ...
Springfield, VA · On-site
Ascension Federal Services, Inc. is seeking a Help Desk Specialist to provide technical support and assistance to end-users. The role involves troubleshooting and resolving technical problems ...
Fairfax, VA · On-site
Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... services to solve government mission challenges, enabling smoother operational efficiency and ...
Fairfax, VA · On-site
Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... services to solve government mission challenges, enabling smoother operational efficiency and ...
Quantico, VA · On-site
$25 - $30/hr
Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance ... The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel ...
Quantico, VA · On-site
$25 - $30/hr
Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance ... The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel ...
Stafford, VA · On-site
$95K - $110K/yr
ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position ... Provide quality customer service and IT-related support to application users in a dynamic and fast ...
Stafford, VA · On-site
$95K - $110K/yr
ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position ... Provide quality customer service and IT-related support to application users in a dynamic and fast ...
Washington, DC · On-site
$40 - $55/hr
The Service Desk Manager shall provide support to a customer base of over 3,200 users in a high-profile environment. * The Help Desk Lead is required to be onsite at the Fairchild Building in ...
Quick apply
Washington, DC · On-site
$40 - $55/hr
The Service Desk Manager shall provide support to a customer base of over 3,200 users in a high-profile environment. * The Help Desk Lead is required to be onsite at the Fairchild Building in ...
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Provide service desk support to all customer IT groups for both unclassified and classified ...
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Provide service desk support to all customer IT groups for both unclassified and classified ...
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Provide service desk support to all customer IT groups for both unclassified and classified ...
Quantico, VA · On-site
$65K - $70K/yr
Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Provide service desk support to all customer IT groups for both unclassified and classified ...
Tysons, VA · On-site
$120K - $135K/yr
Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring ... Manage and mentor service desk staff, ensuring they are well-trained and equipped to handle ...
Tysons, VA · On-site
$120K - $135K/yr
Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring ... Manage and mentor service desk staff, ensuring they are well-trained and equipped to handle ...
Reston, VA · On-site
This role oversees help desk operations, service delivery, support staff performance, escalation management, and support process discipline while ensuring the team operates within enterprise ...
Reston, VA · On-site
This role oversees help desk operations, service delivery, support staff performance, escalation management, and support process discipline while ensuring the team operates within enterprise ...
$24.04 - $27/hr
Description The Help Desk Technician provides daily support to employees who are using software ... and Azura cloud services Intune Management Conditional Access Policies Privileged Identity ...
$24.04 - $27/hr
Description The Help Desk Technician provides daily support to employees who are using software ... and Azura cloud services Intune Management Conditional Access Policies Privileged Identity ...
Position Title: Help Desk Specialist Position Overview: S2Technologies is seeking a Help Desk ... This position is ideal for a detailoriented IT professional with strong customer service skills and ...
Position Title: Help Desk Specialist Position Overview: S2Technologies is seeking a Help Desk ... This position is ideal for a detailoriented IT professional with strong customer service skills and ...
$11.55 - $13.97
1% of jobs
$13.97 - $16.39
5% of jobs
$16.39 - $18.81
8% of jobs
$20.12 is the 25th percentile. Wages below this are outliers.
$18.81 - $21.23
19% of jobs
$21.23 - $23.65
16% of jobs
The median wage is $23.72 / hr.
$23.65 - $26.07
19% of jobs
$27.33 is the 75th percentile. Wages above this are outliers.
$26.07 - $28.49
13% of jobs
$28.49 - $30.91
8% of jobs
$30.91 - $33.33
5% of jobs
$33.33 - $35.75
3% of jobs
$35.75 - $38.17
2% of jobs
$11
$24
$38
| Aspect | Service Help Desk | Technical Support Specialist |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, Network+ |
| Work Environment | Help desk, call centers, remote support | On-site, remote, technical troubleshooting |
| Employer & Industry | IT service providers, corporate IT departments | IT companies, software vendors, hardware providers |
| Search & Comparison Intent | Customer support, troubleshooting, ticket management | Technical problem solving, hardware/software issues |
The Service Help Desk primarily handles customer inquiries, ticketing, and basic troubleshooting, often in a call center or remote setting. Technical Support Specialists focus more on diagnosing and resolving complex technical issues, often requiring deeper technical knowledge. While both roles support IT services, the Help Desk emphasizes customer service and issue logging, whereas Technical Support Specialists engage in detailed technical problem resolution.
Cities near Springfield, VA with the most Service Help Desk job openings:
$22.75 - $30.50/hr
Full-time
Re-posted 3 days ago
5 immediate Help Desk and Desktop Support openings with Securities Exchange Commission in D.C. Seeking candidates from entry level to five years experience. Provide technical support for 140+ users in-person and by telephone, as part of the help desk services team.
Title: Help Desk Specialist or Desktop Services
Openings: 5
Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro
Duration: Temp to Perm
Supporting Dell laptops, desktops, working in windows 7, and office 2010
Develops best practices for processes and procedures (ITIL process environment).; Supports Operating Systems: Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS Office Suite 2000/2003 (including MS Publisher and MS Access); Provides support on complex hardware and operating system software.
Resolves software and hardware desktop issues.; Assists users by utilizing experience with multicase media, wireless networking, port security, remote access, and VPN port security.; Produces/maintains network docs (network map, SOPs, inventory, and switch configs).; Supports equipment moves/adds/changes. Stages/configures/installs desktop equipment. Maintains desktop firmware and performs memory upgrades.; Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily basis. Opens, tracks, and closes trouble tickets. Ensures problem ownership and promotes end-user satisfaction. Tracks activities of technical support specialists to whom tickets were assigned.; Provides end user training instruction.
- Successful candidates must be dependable and punctual.
- Eligible to work in the U.S. for any employer. Sponsorship is not offered for this position.
Apply
: https://audacia.workable.com/j/FBFEAB0B69
