As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS ... GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief ...
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As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS ... GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief ...
Tier II Help Desk
Alexandria, VA · On-site
$22 - $30/hr
KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work ... This position is onsite and full-time, Monday through Friday. The successful candidate will be ...
Tier II Help Desk
Alexandria, VA · On-site
$22 - $30/hr
KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work ... This position is onsite and full-time, Monday through Friday. The successful candidate will be ...
Tier II Help Desk
Alexandria, VA · On-site
$22 - $30/hr
KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work ... This position is onsite and full-time, Monday through Friday. The successful candidate will be ...
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Tier II Help Desk
Alexandria, VA · On-site
$22 - $30/hr
KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work ... This position is onsite and full-time, Monday through Friday. The successful candidate will be ...
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Full-time Clearance Requirement: CBP Background Investigation (Unclassified) Position Summary ...
Help Desk Specialist II (Tier 2 - Advanced Support) CBP Technology Service Desk (TSD) Location ... Full-time Clearance Requirement: CBP Background Investigation (Unclassified) Position Summary ...
Fulltime Clearance Requirement: CBP Background Investigation (Unclassified) Position Summary Aretec is seeking a Help Desk Specialist II (Tier 2 - Advanced Support) to provide advanced technical ...
Fulltime Clearance Requirement: CBP Background Investigation (Unclassified) Position Summary Aretec is seeking a Help Desk Specialist II (Tier 2 - Advanced Support) to provide advanced technical ...
Help Desk Tier II/ Public Trust
Washington, DC · On-site
$22.75 - $30.50/hr
Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on ... Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role ...
Help Desk Tier II/ Public Trust
Washington, DC · On-site
$22.75 - $30.50/hr
Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on ... Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role ...
Help Desk Tier I
Stafford, VA · On-site
HS Diploma * MINIMUM two (2) years of IT support experience * Active Directory experience ... GCA is pleased to offer a competitive benefits package to all full-time employees, including but ...
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Help Desk Tier I
Stafford, VA · On-site
HS Diploma * MINIMUM two (2) years of IT support experience * Active Directory experience ... GCA is pleased to offer a competitive benefits package to all full-time employees, including but ...
Help Desk Tier I
Stafford, VA · On-site
$42K/yr
HS Diploma * MINIMUM two (2) years of IT support experience * Active Directory experience ... GCA is pleased to offer a competitive benefits package to all full-time employees, including but ...
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Help Desk Tier I
Stafford, VA · On-site
$42K/yr
HS Diploma * MINIMUM two (2) years of IT support experience * Active Directory experience ... GCA is pleased to offer a competitive benefits package to all full-time employees, including but ...
Help Desk Technician - Tier 2 (MSP)
Dulles, VA · On-site
$60K - $75K/yr
Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other ... Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with ...
Help Desk Technician - Tier 2 (MSP)
Dulles, VA · On-site
$60K - $75K/yr
Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other ... Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with ...
Help Desk Specialist II (Tier 2 - Advanced Support)CBP Technology Service Desk (TSD)Location: RemoteSchedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays ...
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Help Desk Specialist II (Tier 2 - Advanced Support)CBP Technology Service Desk (TSD)Location: RemoteSchedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays ...
Help Desk Tier I
Stafford, VA · On-site
$42K/yr
HS Diploma * MINIMUM two (2) years of IT support experience * Active Directory experience ... GCA is pleased to offer a competitive benefits package to all full-time employees, including but ...
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Help Desk Tier I
Stafford, VA · On-site
$42K/yr
HS Diploma * MINIMUM two (2) years of IT support experience * Active Directory experience ... GCA is pleased to offer a competitive benefits package to all full-time employees, including but ...
Tier 2 Service Desk L2
Herndon, VA · On-site
$21.50 - $29.25/hr
Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... Help Desk staff* Add and delete user accounts and maintain groups as required* Log and report each ...
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Tier 2 Service Desk L2
Herndon, VA · On-site
$21.50 - $29.25/hr
Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... Help Desk staff* Add and delete user accounts and maintain groups as required* Log and report each ...
Help Desk Technician - Tier 2 (MSP)
Dulles, VA · On-site
$60K - $75K/yr
Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other ... Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with ...
Help Desk Technician - Tier 2 (MSP)
Dulles, VA · On-site
$60K - $75K/yr
Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other ... Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with ...
Help Desk Tier II/ Public Trust
$22.75 - $30.50/hr
Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on ... Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role ...
Help Desk Tier II/ Public Trust
$22.75 - $30.50/hr
Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on ... Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role ...
Tier 2 Service Desk L2
Herndon, VA · On-site
$21.50 - $29.25/hr
Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... Help Desk staff* Add and delete user accounts and maintain groups as required* Log and report each ...
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Tier 2 Service Desk L2
Herndon, VA · On-site
$21.50 - $29.25/hr
Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... Help Desk staff* Add and delete user accounts and maintain groups as required* Log and report each ...
Tier 2 Service Desk L2
Herndon, VA · On-site
$21.50 - $29.25/hr
Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... Help Desk staff* Add and delete user accounts and maintain groups as required* Log and report each ...
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Tier 2 Service Desk L2
Herndon, VA · On-site
$21.50 - $29.25/hr
Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... Help Desk staff* Add and delete user accounts and maintain groups as required* Log and report each ...
Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other ... Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with ...
Quick apply
Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other ... Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with ...
Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other ... Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with ...
Quick apply
Help Desk Technician Tier 2 is responsible for resolving all tier 2 issues and passing all other ... Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with ...
Tier 2 Service Desk L2
Herndon, VA · On-site
$60K - $63K/yr
Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... problems within the Help Desk staff • Add and delete user accounts and maintain groups as ...
Tier 2 Service Desk L2
Herndon, VA · On-site
$60K - $63K/yr
Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... problems within the Help Desk staff • Add and delete user accounts and maintain groups as ...
Tier 2 Service Desk L2
Reston, VA · On-site
$21.25 - $29.25/hr
Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... problems within the Help Desk staff • Add and delete user accounts and maintain groups as ...
Tier 2 Service Desk L2
Reston, VA · On-site
$21.25 - $29.25/hr
Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service ... problems within the Help Desk staff • Add and delete user accounts and maintain groups as ...
Fulltime Help Desk Tier Two information
See Springfield, VA salary details
$13.31 - $15.32
2% of jobs
$15.32 - $17.33
6% of jobs
$17.33 - $19.33
12% of jobs
$19.90 is the 25th percentile. Wages below this are outliers.
$19.33 - $21.34
17% of jobs
The median wage is $22.95 / hr.
$21.34 - $23.35
16% of jobs
$23.35 - $25.36
16% of jobs
$26.36 is the 75th percentile. Wages above this are outliers.
$25.36 - $27.37
12% of jobs
$27.37 - $29.38
7% of jobs
$29.38 - $31.39
6% of jobs
$31.39 - $33.39
3% of jobs
$33.39 - $35.40
2% of jobs
$13
$24
$35
How much do fulltime help desk tier two jobs pay per hour?
As of Aug 30, 2026, the average hourly pay for fulltime help desk tier two in Springfield, VA is $24.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.12 per hour, depending on experience, location, and employer.
What are popular job titles related to Fulltime Help Desk Tier Two jobs in Springfield, VA?
For Fulltime Help Desk Tier Two jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Fulltime Help Desk Tier Two jobs in Springfield, VA look for?
The top searched job categories for Fulltime Help Desk Tier Two jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Fulltime Help Desk Tier Two jobs?
Cities near Springfield, VA with the most Fulltime Help Desk Tier Two job openings:
Help Desk Tier II Administrator
Quantico, VA • On-site
Geospatial And Cloud Analytics Inc
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 7 days ago
Job description
Benefits:
Geospatial and Cloud Analytics (GCA) is seeking a Help Desk Tier II Administrator, filling a variety of shifts covering 24x7, to join our team! As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving service requests and problem incidents related to end-user issues, encompassing both software and hardware. This role involves consulting with the user community to troubleshoot technical problems and respond to queries via telephone or self-service tickets, supporting internal and external customers with computer hardware, software, network, system/application access, and telecommunications systems. The Tier II admins cover three eight-hour shifts throughout the day and utilize problem-solving skills to diagnose, identify, isolate, and analyze issues, drawing on historical database records. They route calls to specialized support teams, maintain and update records and tracking databases, alert management to recurring problems, and collaborate with system administrators and developers to ensure timely resolution of services and incidents. Providing exceptional customer service across all organizational levels is a key aspect of this position.
Required Skills:
At GCA, we stand at the forefront of innovation, lighting the way towards a future where technology serves as a beacon of possibility. As a premier provider of Information Technology and Audio-Visual Integration services, our mission is to empower individuals and organizations to navigate the digital landscape with confidence and clarity. We work to provide the latest information technology support services and Audio Visual system solutions to our customers worldwide.
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Geospatial and Cloud Analytics (GCA) is seeking a Help Desk Tier II Administrator, filling a variety of shifts covering 24x7, to join our team! As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving service requests and problem incidents related to end-user issues, encompassing both software and hardware. This role involves consulting with the user community to troubleshoot technical problems and respond to queries via telephone or self-service tickets, supporting internal and external customers with computer hardware, software, network, system/application access, and telecommunications systems. The Tier II admins cover three eight-hour shifts throughout the day and utilize problem-solving skills to diagnose, identify, isolate, and analyze issues, drawing on historical database records. They route calls to specialized support teams, maintain and update records and tracking databases, alert management to recurring problems, and collaborate with system administrators and developers to ensure timely resolution of services and incidents. Providing exceptional customer service across all organizational levels is a key aspect of this position.
Required Skills:
- DoD 8570 - IAT Level I, Security+ CE
- Demonstrated 3-5 years of progressive Information Technology (IT) experience in helpdesk support or similar IT field
- Experience with software and hardware resolution to include more advanced service solutions than Tier I end user support
- Top Secret clearance
- High school Diploma
- Shifts needed for coverage: 0600-1400, 1400-2000, 2000-0600
- Competitive Compensation
- Paid Time off includes 10 federal holidays and 15 additional days.
- Bereavement Leave
- Parental Leave
- PTO Cash out
- Company Paid STD and LTD
- Life and AD&D Insurance
- 70% employer paid Medical, Prescription, Dental, and Vision Coverage
- 401k Savings and company match
- Employee referral program
At GCA, we stand at the forefront of innovation, lighting the way towards a future where technology serves as a beacon of possibility. As a premier provider of Information Technology and Audio-Visual Integration services, our mission is to empower individuals and organizations to navigate the digital landscape with confidence and clarity. We work to provide the latest information technology support services and Audio Visual system solutions to our customers worldwide.