Service Technician III
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Technician III
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Technician I
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Technician I
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Technician II
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Technician II
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Technician II
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Technician II
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Technician I
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Technician I
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer III
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer III
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer IV
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer IV
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer III
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer III
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer IV
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer IV
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer I
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer I
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer IV
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer IV
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer I
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer I
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer IV
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Installer IV
Raleigh, NC · On-site
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that ...
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that ...
Office Administrator II
Raleigh, NC · On-site
$17.50 - $24/hr
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that ...
Office Administrator II
Raleigh, NC · On-site
$17.50 - $24/hr
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that ...
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that ...
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that ...
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
High School Diploma/GED Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race ...
Service Experts information
See Raleigh, NC salary details
$11.45 - $14.17
7% of jobs
$14.17 - $16.89
11% of jobs
$17.63 is the 25th percentile. Wages below this are outliers.
$16.89 - $19.61
24% of jobs
The median wage is $20.88 / hr.
$19.61 - $22.33
16% of jobs
$22.33 - $25.05
14% of jobs
$25.64 is the 75th percentile. Wages above this are outliers.
$25.05 - $27.76
8% of jobs
$27.76 - $30.48
7% of jobs
$30.48 - $33.20
4% of jobs
$33.20 - $35.92
3% of jobs
$35.92 - $38.64
2% of jobs
$38.64 - $41.36
2% of jobs
$11
$23
$41
How much do service experts jobs pay per hour?
As of Jun 7, 2026, the average hourly pay for service experts in Raleigh, NC is $23.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $27.12 per hour, depending on experience, location, and employer.
How do Service Experts typically collaborate with other departments to resolve customer issues?
Service Experts frequently work cross-functionally with departments such as technical support, sales, and product teams to address customer concerns efficiently. They serve as the main point of contact for customers but often escalate complex technical problems to specialized teams or coordinate with sales to recommend upgrades and solutions. Effective communication and a team-oriented approach are essential, as Service Experts must relay customer feedback and ensure follow-through on solutions. This collaboration not only helps resolve issues faster but also enhances customer satisfaction and supports continuous improvement within the organization.
What are Service Experts?
Service Experts are professionals who specialize in providing installation, maintenance, and repair services for heating, ventilation, air conditioning (HVAC), and related home comfort systems. They are trained to diagnose issues, recommend solutions, and ensure systems operate efficiently and safely. Service Experts often work for companies that offer comprehensive home and commercial services, including emergency repairs and regular maintenance plans. Their expertise helps customers maintain a comfortable and safe indoor environment.
What are the key skills and qualifications needed to thrive as a Service Expert, and why are they important?
To thrive as a Service Expert, you need strong customer service abilities, problem-solving skills, and a relevant educational background or technical training in the services provided. Familiarity with customer relationship management (CRM) software and standard industry tools is often required, and certifications may be necessary depending on the sector (e.g., HVAC, IT). Excellent communication, patience, and a proactive attitude help build trust and effectively address client concerns. These skills ensure high-quality service delivery, customer satisfaction, and positive business outcomes.
What is the difference between Service Experts vs HVAC Technicians?
| Aspect | Service Experts | HVAC Technicians |
|---|---|---|
| Credentials | Certifications in HVAC, EPA refrigerant handling, manufacturer training | HVAC certifications, EPA license, technical training |
| Work Environment | Residential, commercial, service calls, installation | Residential and commercial HVAC systems, troubleshooting, repairs |
| Employer & Industry Usage | HVAC service companies, contractors, maintenance firms | HVAC service providers, installation companies, maintenance firms |
Service Experts and HVAC Technicians both work in the HVAC industry, often performing similar tasks such as repairs, maintenance, and installations. Service Experts typically refers to a company or brand name, while HVAC Technicians are the skilled professionals performing the work. Both roles require similar certifications and work in comparable environments, making them closely related in the industry.
What are popular job titles related to Service Experts jobs in Raleigh, NC? For Service Experts jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Experts jobs in Raleigh, NC look for? The top searched job categories for Service Experts jobs in Raleigh, NC are:
Service Experts rating
6.4
Based on 27 frontline employees who took The Breakroom Quiz
163rd of 217 rated repair and maintenance companies
Job description
Welcome!
*** We are currently offering a sign on bonus of up to $2,000 for the right candidate! ***
The Service Technician III applies general knowledge to assist with moderately complex projects and assignments within the Technician Services family. Works under general supervision.
Key Responsibilities:
Health & Safety Roles and Responsibilities:
Desired Skills and Qualifications:
Minimum Experience: 4+
Years Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
*** We are currently offering a sign on bonus of up to $2,000 for the right candidate! ***
The Service Technician III applies general knowledge to assist with moderately complex projects and assignments within the Technician Services family. Works under general supervision.
Key Responsibilities:
- Works under minimal supervision to perform residential and/or light commercial service and maintenance calls
- Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
- Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
- Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
- Completes routine maintenance and equipment cleaning as needed or required
- Responsible for delivery and removal of parts and equipment needed to complete service work
- Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
- Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
- Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
- Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
- Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
- Represents the company professionally, honestly, and ethically in all business matters and activities
- Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
- Performs similar/other duties as needed or assigned
- Regular, reliable attendance
Health & Safety Roles and Responsibilities:
- Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
- Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
- Corrects substandard acts or conditions within area of control
- Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
- Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn
- Complies with the general rules as prescribed by company program(s) procedure(s)
- Operates devises or equipment as prescribed by company program(s) or procedure(s)
- Participates in any safety initiatives, teams, or committees
- Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
- Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
- Does not perform act that may endanger the safety or well-being of others
- Does not engage in any pranks, contests, or rough boisterous behavior
- Works in compliance with applicable legislative requirement
Desired Skills and Qualifications:
- High school diploma or GED with additional training and 5+ years' experience in HVAC with technical training certification required
- Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
- EPA and safety certifications required
- Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories
- Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
- Proficient and able to operate all necessary tools and equipment to perform various service projects
- Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
- Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
- Proficient and able to install a basic duct fitting
- Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
- Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
- Effective and efficient time-management and organizational skills
- Valid driver's license with acceptable driving record
- Available to work flexible hours and on-call shifts as needed
- Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
- Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
- Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
- Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
- Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
Minimum Experience: 4+
Years Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
What Service Experts employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Service Experts
Sourced by ZipRecruiter
Service Experts, based in Plano, Texas, US, is an industry leader in the HVAC (Heating, Ventilation, Air Conditioning) sector with a commitment to providing top-tier service for home comfort. Their offerings cover a broad range of services such as repair, maintenance, and installation of heating and air conditioning systems. Established in 1996, the company has demonstrated consistent growth and expansion, boasting a network of over 100 service centers across North America. Their mission is simple yet powerful: to provide excellence in home comfort. Service Experts has emerged as a trusted choice in the market due to their adherence to core values of integrity, innovation, excellence, and commitment.
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Plano, TX, US
Year founded
1996