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Service Excellence Manager Jobs in Arizona (NOW HIRING)

Alphabe Insight Inc

Customer Support Manager

Phoenix, AZ · On-site

Oversee daily customer support operations and ensure service excellence * Lead, guide, and motivate ... Ability to manage multiple priorities in a fast-paced environment * Leadership mindset with a focus ...

CCMC Community Management

General Manager

Surprise, AZ · On-site

General Manager - Happy Trails HOAMCO, a homeowner association management company, is seeking an ... Strong leadership skills that build teamwork, accountability, camaraderie, and service excellence

CCMC Community Management

General Manager

Surprise, AZ · On-site

General Manager - Happy Trails HOAMCO, a homeowner association management company, is seeking an ... Strong leadership skills that build teamwork, accountability, camaraderie, and service excellence

Benihana - Scottsdale

Manager

Scottsdale, AZ

Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience * Monitor product quality, vendor relationships, and compliance with sanitation and safety ...

Benihana - Chandler

Manager

Chandler, AZ · On-site

Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience * Monitor product quality, vendor relationships, and compliance with sanitation and safety ...

Benihana

Restaurant Manager

Chandler, AZ · On-site

Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience * Monitor product quality, vendor relationships, and compliance with sanitation and safety ...

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Showing results 21-40

All JobsService Excellence JobsService Excellence Manager JobsService Excellence Manager Jobs in Arizona

Service Excellence Manager information

See Arizona salary details

$30.8K

$65.2K

$110.4K

How much do service excellence manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service excellence manager in Arizona is $65,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $75,000.00 per year, depending on experience, location, and employer.

How does a service excellence manager typically collaborate with cross-functional teams to enhance customer satisfaction?

A Service Excellence Manager regularly works with departments such as operations, customer service, quality assurance, and IT to identify pain points in the customer journey. They facilitate workshops, lead process improvement initiatives, and ensure that feedback from both customers and internal stakeholders translates into actionable improvements. By fostering a culture of open communication and continuous learning, Service Excellence Managers help align team efforts towards shared service quality goals. This collaboration is essential for delivering consistent, high-quality experiences across all touchpoints.

What are the key skills and qualifications needed to thrive as a service excellence manager, and why are they important?

To thrive as a Service Excellence Manager, you need expertise in customer service management, process improvement, and a relevant degree—often in business administration or a related field. Familiarity with customer feedback systems, quality assurance tools, and certifications such as Six Sigma or Lean are typically used in this role. Exceptional interpersonal skills, problem-solving abilities, and a proactive mindset help individuals excel in driving service improvements. These skills are crucial to consistently enhance customer experiences, streamline operations, and maintain high service standards within an organization.

What is the difference between Service Excellence Manager vs Customer Service Manager?

AspectService Excellence ManagerCustomer Service Manager
Primary FocusEnhancing overall service quality and customer experienceManaging customer support teams and resolving issues
CertificationsTypically Six Sigma, CX certificationsCustomer service or support certifications
Work EnvironmentCross-departmental, strategic initiativesCustomer support centers, call centers
Industry UsageRetail, hospitality, healthcare, corporateRetail, telecom, banking, hospitality

The Service Excellence Manager focuses on improving overall service quality and customer experience strategies, often working across departments. In contrast, the Customer Service Manager primarily oversees support teams and handles customer issues directly. Both roles require strong communication skills and customer-centric certifications, but their scope and daily responsibilities differ significantly.

What is a service excellence manager?

A Service Excellence Manager is a professional responsible for ensuring high standards of customer service and satisfaction within an organization. They develop and implement strategies to improve service delivery, monitor customer feedback, and work with teams to enhance the overall customer experience. Their goal is to foster a culture of excellence and continuous improvement, addressing issues and driving initiatives that align with customer needs and organizational objectives.
What are the most commonly searched types of Service Excellence jobs in Arizona? The most popular types of Service Excellence jobs in Arizona are:
What are popular job titles related to Service Excellence Manager jobs in Arizona? For Service Excellence Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Service Excellence Manager jobs in Arizona look for? The top searched job categories for Service Excellence Manager jobs in Arizona are:
What cities in Arizona are hiring for Service Excellence Manager jobs? Cities in Arizona with the most Service Excellence Manager job openings:
Service Excellence Manager jobs near you
Infographic showing various Service Excellence Manager job openings in Arizona as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $65,205 per year, or $31.3 per hour.

Restaurant Manager

Hillstone Restaurant Group

Scottsdale, AZ • On-site

$200K/yr

Full-time

Medical, PTO

Re-posted 7 days ago

Job description

Job Description

Join the Hillstone Management Team!

Are you passionate about hospitality and thrive in fast-paced environments? At Hillstone, we develop leaders who excel in restaurant operations, service excellence, and business savvy.

What You'll Do:

  • Start with an 8-week, self-directed training program, learning all roles, from dining room to kitchen.
  • Receive mentorship from experienced staff and management.
  • After training, you'll take on key responsibilities such as:
    • Leading, training, and mentoring staff.
    • Overseeing inventory management and ensuring operational efficiency.
    • Hiring and developing team members.
    • Supporting daily operations and maintaining high standards of service.
    • Engaging with guests to create memorable dining experiences.
    • Collaborating with a management team to ensure the restaurant's success.

What We Offer:

  • Starting salary: $100,000-$110,000 based on experience.
  • Performance-based pay, with many General Managers earning over $200K annually.
  • Comprehensive benefits, including paid vacation and medical coverage.
  • Nationwide opportunities with required relocation flexibility-placement is provided upon offer and is determined based on your skillset. Potential locations can be found on our website.

Who We're Looking For:

  • Motivated individuals with a keen eye for detail, who love building relationships and driving service excellence.

To learn more, visit our website at www.hillstone.com or read a featured profiles in Bon Appetit magazine and the NY Times:

 http://www.hillstone.com/press/bonappetit

 https://hillstone.com/employment/NYTimesAug2024.pdf.

Qualifications

Hillstone restaurants can be found across the nation, making relocation flexibility necessary.

Additional Information

All your information will be kept confidential according to EEO guidelines.

The Hillstone Restaurant Group confirms each employee's identity and authorization to work by participating in E-Verify.

Apply