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Service Director Jobs in Howell, MI (NOW HIRING)

ymcadetroit

Food Service Cook

Holly, MI · On-site

$12.50 - $16.25/hr

Food Service Director POSITION SUMMARY: Under the supervision of the Food Service Director, the Kitchen Staff/Cook is responsible for food preparation, service, and cleanup at YMCA Camp Ohiyesa. The ...

ymcadetroit

Food Service Cook

Holly, MI · On-site

$12.50 - $16.25/hr

Food Service Director POSITION SUMMARY: Under the supervision of the Food Service Director, the Kitchen Staff/Cook is responsible for food preparation, service, and cleanup at YMCA Camp Ohiyesa. The ...

YMCA of Metropolitan Detroit

Food Service Cook

Holly, MI · On-site

$12.50 - $16.25/hr

Food Service Director POSITION SUMMARY: Under the supervision of the Food Service Director, the Kitchen Staff/Cook is responsible for food preparation, service, and cleanup at YMCA Camp Ohiyesa. The ...

Singh

Dishwasher

Novi, MI · On-site

$12.25 - $15.75/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our dishwashers are focused on getting the job done thoroughly and efficiently to ...

Singh Development Company

Dishwasher

Novi, MI · On-site

$12.25 - $15.75/hr

This position reports to the Culinary Supervisor or Culinary Service Director and resides in the Culinary department. Our dishwashers are focused on getting the job done thoroughly and efficiently to ...

Singh Development Company

Dishwasher

Howell, MI · On-site

$12.25 - $15.75/hr

Wash certain pots, plans, tray, dishes and utensils by hand with specified soap and water directed by the Culinary Supervisor or Culinary Service Director. * Sweep kitchen floors, ensure kitchen ...

Singh

Dishwasher

Howell, MI · On-site

$12.25 - $15.75/hr

Wash certain pots, plans, tray, dishes and utensils by hand with specified soap and water directed by the Culinary Supervisor or Culinary Service Director. * Sweep kitchen floors, ensure kitchen ...

Oakmont Senior Communities

Oakmont Cook

Northville, MI · On-site

$13.25 - $17.75/hr

Under the general direction of the food service director/head chef, primary responsibilities include, but are not limited to, the proper functioning and food preparation of the dietary department and ...

Oakmont Northville

Oakmont Cook

Northville, MI · On-site

$13.25 - $17.75/hr

Under the general direction of the food service director/head chef, primary responsibilities include, but are not limited to, the proper functioning and food preparation of the dietary department and ...

Oakmont Northville

Oakmont Cook

Northville, MI · On-site

$13.25 - $17.75/hr

Under the general direction of the food service director/head chef, primary responsibilities include, but are not limited to, the proper functioning and food preparation of the dietary department and ...

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Service Director information

See Howell, MI salary details

$28.5K

$96.1K

$163.3K

How much do service director jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service director in Howell, MI is $96,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,500.00 and $112,300.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Howell, MI?

The most popular types of Service jobs in Howell, MI are:

What job categories do people searching Service Director jobs in Howell, MI look for?

The top searched job categories for Service Director jobs in Howell, MI are:

What cities near Howell, MI are hiring for Service Director jobs?

Cities near Howell, MI with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Howell, MI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, 2% Contract, and 5% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $96,079 per year, or $46.2 per hour.

Food Service Cook

ymcadetroit

Holly, MI • On-site

$12.50 - $16.25/hr

Part-time

Re-posted 24 days ago

Job description

FOOD SERVICE/COOK JOB DESCRIPTION
Job Title: Food Service / Cook Department: Food Service
FLSA Status: Non-exempt
Status: Part-time, Seasonal April 1st - November 1st

Reports to: Food Service Director

POSITION SUMMARY:
Under the supervision of the Food Service Director, the Kitchen Staff/Cook is responsible for
food preparation, service, and cleanup at YMCA Camp Ohiyesa. The Kitchen Staff/Cook assists
with maintaining a supportive, positive atmosphere that welcomes and respects all individuals,
promotes the potential of all youth, and provides a quality experience to both youth and their
families. This position supports the work of the Y, a leading nonprofit, charitable organization
committed to strengthening community through youth development, healthy living and social
responsibility.
ESSENTIAL FUNCTIONS:
Responsible for assisting in the food preparation, cooking, serving, and cleanup of all
meals served as directed by the Food Service Director.
Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Carries pans, kettles and trays of food to and from work stations, stove and refrigerator
in accordance with safety standards.
Stores food in designated areas following wrapping, dating, food safety and rotation
procedures.
Cleans work areas, equipment and utensils.
Distributes supplies, utensils and portable equipment.
Utilizes approved food recipes and production standards to ensure proper quality,
serving temperatures and standard portion control as directed by Food Service Director.
Serves guests in a friendly, efficient manner.
Assures compliance with all sanitation and safety requirements.
Performs other duties as assigned.
YMCA COMPETENCIES:
Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire
to serve others and fulfill community needs.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions,
and perceptions.
Operational Effectiveness: Makes sound judgments, and transfers learning from one
situation to another. Strives to meet or exceed goals and deliver a high-value
experience for members.
Personal Growth: Pursues self-development that enhances job performance.
Demonstrates an openness to change, and seeks opportunities in the change process.
Accurately assesses personal feelings, strengths and limitations and how they impact
relationships.
QUALIFICATIONS:
Must be at least 18 years of age.

YMCA JOB DESCRIPTION – FOOD SERVICE STAFF/COOK

The Y: We’re for youth development, healthy living, and social responsibility.
Child Abuse Prevention training required within 30 days of hire.
Previous food service experience preferred
Serve-Safe certification preferred
Previous experience working with diverse populations.
Ability to develop positive, authentic relationships with people from different
backgrounds.
Commitment to inclusion and compliance with the Americans with Disabilities Act (ADA).
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Ability to move about safely in a kitchen setting, including stairs.
Ability to lift objects up to 30 lbs
Ability to safely handle sharp objects (such as knives) and hot cooking equipment.

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