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Service Director Jobs in Decatur, AL (NOW HIRING)

Naphcare, Inc.

Medical Director

Harvest, AL

Leading efforts to evaluate the quality and effectiveness of healthcare services * Coordinating ... and direct medical team * Knowledge of applicable laws, regulations, and industry standards

Naphcare, Inc.

Medical Director

Harvest, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leading efforts to evaluate the quality and effectiveness of healthcare services * Coordinating ... and direct medical team * Knowledge of applicable laws, regulations, and industry standards

Phoenix Senior Living

Wellness Director

Decatur, AL · On-site

... Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Understands nursing function in assisted living, quality of care and quality ...

Naphcare, Inc.

Medical Director

Harvest, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leading efforts to evaluate the quality and effectiveness of healthcare services * Coordinating ... and direct medical team * Knowledge of applicable laws, regulations, and industry standards

Phoenix Senior Living

Wellness Director

Decatur, AL · On-site

... Service Plans Understands advanced directives and end-of-life care Understands and embraces the assisted living philosophy Understands nursing function in assisted living, quality of care and quality ...

Naphcare, Inc.

Medical Director

Harvest, AL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leading efforts to evaluate the quality and effectiveness of healthcare services * Coordinating ... and direct medical team * Knowledge of applicable laws, regulations, and industry standards

Mace

Senior Stakeholder Manager

Huntsville, AL · Hybrid

Works with the Stakeholder & Communications Service Director and/or Project Manager to recognise actions, recognise opportunities and mitigate risks and issues. * Ensures all activities/operations ...

NaphCare

Medical Director

Harvest, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leading efforts to evaluate the quality and effectiveness of healthcare services * Coordinating ... and direct medical team * Knowledge of applicable laws, regulations, and industry standards

UnitedHealth Group

Clinical Director

Cullman, AL · On-site

$67K - $101K/yr

  • Retirement

Oversees the eligibility of patients referred to home care services, planning for the services to ... If Clinical Director is not an RN, Executive Director/Administrator or Patient Care Manager must be ...

UnitedHealth Group

Clinical Director

Cullman, AL · On-site

$67K - $101K/yr

  • Retirement

Oversees the eligibility of patients referred to home care services, planning for the services to ... If Clinical Director is not an RN, Executive Director/Administrator or Patient Care Manager must be ...

Mace

Community Engagement Lead

Huntsville, AL · Hybrid

Works with the Stakeholder & Communications Service Director and/or Project Manager to recognise actions, recognise opportunities and mitigate risks and issues. * Ensures all activities/operations ...

YMCA

Aquatics Director

Madison, AL · On-site

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Develop, direct and implement Hogan branch aquatics program, complying with all Association, YMCA ... Assess and recommend programs and services in the area of responsibility that keep up with cutting ...

Harper Associates

Culinary Director

Huntsville, AL · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Regional Culinary Director - Business Dining $90-100,000 Huntsville AL based - 35% travel, company ... service, providing customized dining solutions to "at work" companies throughout North America.

KINDERCARE

Center Director

Huntsville, AL

$43K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Center Directors educate parents, teachers, and community leaders on the incredible value of early ... Outstanding customer service skills, strong organizational skills, and multi-task and handle ...

New

Behavioral Health Group

Program Director

Huntsville, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Program Director Behavioral Health Group (BHG) is the largest network of Joint Commission ... Must have a Bachelors degree in the related Human services field. * Must have 2-3 years of ...

WealthBridge Financial Group

Managing Director

Madison, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Managing Director | WealthBridge WealthBridge Financial Group is seeking a proven financial advisor ... Minimum of 3 years of experience in financial services with a growing personal practice * Active ...

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Showing results 41-60

All JobsService JobsService Director JobsService Director Jobs in Decatur, AL

Service Director information

See Decatur, AL salary details

$28.6K

$96.3K

$163.6K

How much do service director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service director in Decatur, AL is $96,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $112,500.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Decatur, AL?

The most popular types of Service jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Service Director jobs?

Cities near Decatur, AL with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $96,251 per year, or $46.3 per hour.

Medical Director

Naphcare, Inc.

Harvest, AL

Full-time

Re-posted 21 hours ago

NaphCare rating

6.4

Company rating: 6.4 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

641st of 888 rated healthcare providers

Job description

Overview

NaphCare is hiring a Medical Director to join our team of medical professionals in the Limestone Correctional Facility in Harvest, AL.

As a Correctional Medical Director, you will be responsible for ensuring all clinical needs are being met within the facility, while working alongside correctional officers and other medical professionals.


Responsibilities

The Medical Director is responsible for providing direct and indirect basic medical care to meet the physiological and emotional needs of the patients and ensuring quality care is provided to protect the rights, dignity, and health of our unique patient population. Responsibilities may include and not be limited to:

  • Conducting rounds in the medical and infirmary units
  • Performing sick call visits, and managing chronic care
  • Responding to and initiating care for medical emergencies
  • Leading efforts to evaluate the quality and effectiveness of healthcare services
  • Coordinating, leading and participating in educational and training activities
  • May supervise Staff Physicians and other medical staff
  • Ensuring compliance with State and Federal mandates and regulations, including court mandates and standards
  • Collaborating on with other medical professionals to ensure staff are responsive to patients’ needs

Qualifications

Experience / Requirements / Qualifications / Skills

  • Medical degree (MD or DO)
  • Valid license as a physician in the state where the facility is located in AL
  • Be able to obtain BLS CPR Certification (AHA preferred)
  • Possess a current DEA registration
  • Currently certified in a Board recognized by the American Board of Medical Specialties in Family or Internal Medicine
  • Strong leadership, communication, and organizational skills
  • Experience in general medicine, a strong knowledge of current medical principles and practices, and the ability to manage and direct medical team
  • Knowledge of applicable laws, regulations, and industry standards
  • Ability to interact effectively with patients from diverse backgrounds, including those with mental health or substance abuse issues
  • Display integrity, professionalism and be able to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
  • Must pass the facility’s criminal background check and drug screening

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

  • Health, dental & vision insurance that starts day one!
  • Prescriptions free of charge through our health plan, beginning day one!
  • Lowest Cost Benefits!
  • Employee Assistance Program (EAP) services
  • 401K and Roth with company contribution that starts day one!
  • Tuition Assistance
  • Referral bonuses
  • Term life insurance at no cost to the employee
  • Generous paid time off & paid holidays
  • Free continuing education and CMEs

If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I’ll be in touch.

Equal Opportunity Employer: disability/veteran

Follow Us: Instagram | Facebook | LinkedIn | Advancing Correctional Healthcare | NaphCare

What NaphCare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About NaphCare

Sourced by ZipRecruiter

NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be part of a world-class team of professionals who are revolutionizing correctional healthcare. NaphCare offers competitive compensation! Our full-time teammates have a top-notch benefits package, which includes medical, dental, vision, FREE prescriptions, flexible spending account, company-paid life and AD&D insurance with voluntary life and AD&D options, ST & LT disability, 401(k) company contribution, 20 days Paid Time Off, paid holidays, tuition assistance, employee referral bonuses, etc.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

1989

View All NaphCare Jobs