Redstone Arsenal, AL · On-site
$14.75 - $20.50/hr
So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting ...
New
Redstone Arsenal, AL · On-site
$14.75 - $20.50/hr
So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting ...
New
Huntsville, AL · On-site
$13.50 - $17.75/hr
Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities. Qualifications: * Must be 18 years of age or older * Food Service experience a plus, but not ...
Huntsville, AL · On-site
$13.50 - $17.75/hr
Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities. Qualifications: * Must be 18 years of age or older * Food Service experience a plus, but not ...
Athens, AL · On-site
$11.75 - $15.50/hr
Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities. Qualifications: * Must be 18 years of age or older * Food Service experience a plus, but not ...
Athens, AL · On-site
$11.75 - $15.50/hr
Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities. Qualifications: * Must be 18 years of age or older * Food Service experience a plus, but not ...
Huntsville, AL · On-site
$14 - $18.25/hr
Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities. Qualifications: * Must be 18 years of age or older * Food Service experience a plus, but not ...
Huntsville, AL · On-site
$14 - $18.25/hr
Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities. Qualifications: * Must be 18 years of age or older * Food Service experience a plus, but not ...
Huntsville, AL · On-site
$12 - $15.75/hr
Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities. Qualifications: * Must be 18 years of age or older * Food Service experience a plus, but not ...
Huntsville, AL · On-site
$12 - $15.75/hr
Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities. Qualifications: * Must be 18 years of age or older * Food Service experience a plus, but not ...
Decatur, AL · On-site
$10 - $12/hr
The Seasonal Client Service Associate supports the district with a variety of duties to include greeting clients, scheduling appointments, marketing to local businesses, and tech set-up. The position ...
Decatur, AL · On-site
$10 - $12/hr
The Seasonal Client Service Associate supports the district with a variety of duties to include greeting clients, scheduling appointments, marketing to local businesses, and tech set-up. The position ...
$14 - $19.25/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Quick apply
$14 - $19.25/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
$12.25 - $17/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Quick apply
$12.25 - $17/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Huntsville, AL · On-site
$14 - $19.25/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
Huntsville, AL · On-site
$14 - $19.25/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...
$13 - $18/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Quick apply
$13 - $18/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Madison, AL · On-site
$13 - $18/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Madison, AL · On-site
$13 - $18/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Madison, AL · On-site
$13 - $18/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Madison, AL · On-site
$13 - $18/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...
Decatur, AL · On-site
$13 - $18/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Decatur, AL · On-site
$13 - $18/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Athens, AL · On-site
$12.25 - $17/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
Athens, AL · On-site
$12.25 - $17/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...
As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through ...
Quick apply
As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through ...
Huntsville, AL · On-site
$15/hr
As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through ...
Huntsville, AL · On-site
$15/hr
As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through ...
Huntsville, AL · On-site
$15/hr
As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through ...
Huntsville, AL · On-site
$15/hr
As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through ...
Redstone Arsenal, AL · On-site
$14.75 - $20.50/hr
So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting ...
New
Redstone Arsenal, AL · On-site
$14.75 - $20.50/hr
So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting ...
New
$14.75 - $20.50/hr
So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting ...
New
$14.75 - $20.50/hr
So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting ...
New
$14.75 - $20.50/hr
So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting ...
New
$14.75 - $20.50/hr
So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting ...
New
$8.79 - $10.69
2% of jobs
$10.69 - $12.60
6% of jobs
$14.08 is the 25th percentile. Wages below this are outliers.
$12.60 - $14.50
21% of jobs
The median wage is $15.95 / hr.
$14.50 - $16.41
27% of jobs
$16.41 - $18.31
18% of jobs
$18.40 is the 75th percentile. Wages above this are outliers.
$18.31 - $20.22
12% of jobs
$20.22 - $22.12
5% of jobs
$22.12 - $24.03
3% of jobs
$24.03 - $25.94
2% of jobs
$25.94 - $27.84
2% of jobs
$27.84 - $29.75
1% of jobs
$8
$17
$29
| Aspect | Service Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications | High school diploma or equivalent; often similar certifications |
| Work Environment | Retail, healthcare, banking, hospitality settings | Call centers, retail, banking, service desks |
| Employer & Industry Usage | Common in retail, healthcare, banking sectors | Widespread across customer-facing industries |
| Comparison Focus | Hands-on, in-person service roles | Phone or online customer support |
Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.
$14.75 - $20.50/hr
Other
Medical, Dental, Life, Retirement, PTO
Posted yesterday
6.0
Based on 164 frontline employees who took The Breakroom Quiz
370th of 727 rated retailers
As a Customer Service expert, you are the face of what we stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, questions and complaints. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and efficiently serving each customer will be your expertise.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange?
Greet every customer with eye contact and smile in your authentic way
Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Help customers by following the proper procedure for returning/exchanging merchandise with grace and ease, assuming best intentions and apologize for inconvenience
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
Able to learn and adapt to current technology needs
Able to stay calm when customers are stressed or upset
Able to think quickly on the spot to answer customer questions
Additional Qualifications/Requirements:
Willing to cross-train and work in other areas of the store, as needed
Must possess a welcoming and helpful attitude toward customers and other team members
Cash handling experience preferred
Excellent communication skills
Basic computer skills
Retail experience preferred
Get the full story on Breakroom
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The Army and Air Force Exchange is a unique entity within the retail industry, providing goods and services to military personnel. Headquartered in Dallas, Texas, the company has been serving the U.S armed forces since 1895. The organization operates thousands of facilities worldwide, including department stores, convenience stores, restaurants, movie theaters, and an e-commerce site, shopmyexchange.com. Serving millions of active-duty military members, reservists, retired service members, and their family, the Exchange is committed to the core values of family serving family, respect everyone, courage to use good judgment, and passion for their customers.
Wholesale
10,000+ Employees
Dallas, TX, US
