Service Development Manager Jobs in New York (NOW HIRING)

About Converge
Converge fuses cyber insurance security and technology to provide businesses with clear, confident cyber protection. Deploying a proprietary data ecosystem underpinned by expert underwriting, it provides risk solutions that deliver high value strategies with improved outcomes. Our team is composed of top-tier professionals across underwriting, technology, and claims who share a passion for driving the future of cyber risk management.
Position Overview
In this role the BDM will report directly to the Head of Distribution. This role will also work closely with the Underwriting team and the Director of Cyber Risk Solutions, aligning strategy, engagement, and connectivity focused on Converge' s wholesale and partnered insurance strategy, identifying new opportunities, building out relationships and driving strategic engagement primarily in the West region. We are looking for seasoned sales professionals in the territory to help us develop and empower the success of our partners by aligning our product, technology and capabilities in support of our broker's business goals.
Key Responsibilities
• The Business Development Manager will work with the Head of Distribution and Underwriting team to develop regional business plans that drive growth, optimize our products and programs, generate new opportunities, and retain renewals.
• The Business Development Manager will conduct planned brokerage visits within an assigned territory to develop new accounts, service existing accounts, review broker performance and improve the broker relationship with Converge.
• The Business Development Manager supports the Head of Distribution and Underwriting team by reinforcing Converge's product appetite, coverage options, pricing, claims handling, and security service capabilities.
• Responsible for brokers' satisfaction with Converge products/capabilities and connecting brokerage contacts to the appropriate Converge resources including underwriting, claims, and security services.
• The Business Development Manager will monitor performance and identify trends, partner alignment, and provide guidance to brokers as part of their periodic reviews.
• The Business Development Manager supports the Head of Distribution and Director of Cyber Risk Solutions on the success of the partnered insurance program initiatives, from lead generation to Go-to-Market strategy.
• Up to 25% of travel required (depending on location)
Qualifications & Experience
• 5+ years of experience in sales & underwriting, placing commercial cyber insurance and/or technology or cybersecurity
• Self-motivated and entrepreneurial spirit
• Comfortable working in a fast-paced, dynamic environment
• Strong interpersonal communication skills (verbal & written)
• Strong presentation skills
• Aptitude to learn technical concepts and terms
• Ability to manage multiple tasks/projects simultaneously
Education
• Bachelor's degree.
Physical Requirements
• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds occasionally.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Compensation & Benefits
• Pay Range: $145,000 - $200,000 annually (commensurate with experience and location).
• Total Compensation Context: This role may be eligible for annual performance bonuses and equity participation.
• Benefits Overview: Converge provides comprehensive health benefits (medical, dental, vision), a 401(k) plan with employer contribution, and flexible paid time off (PTO).
EEO Statement
Converge Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, gender identity, or sexual orientation), national origin, age, disability, veteran status, or any other legally protected characteristic.