Front Desk Associate
$15 - $19.25/hr
... Desk Associate. What will you be doing most days? * Assist guests in the check-in and check-out ... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ...
Front Desk Associate
$15 - $19.25/hr
... Desk Associate. What will you be doing most days? * Assist guests in the check-in and check-out ... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ...
Front Desk
Herndon, VA · On-site
$14.50 - $18.50/hr
The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...
Front Desk
Herndon, VA · On-site
$14.50 - $18.50/hr
The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...
CISA is supported by a 24/7 Service Desk (SD) section that works directly with the NCR and PNS ... Additional (2) two years of experience may be substituted with an Associate's degree. * Additional ...
CISA is supported by a 24/7 Service Desk (SD) section that works directly with the NCR and PNS ... Additional (2) two years of experience may be substituted with an Associate's degree. * Additional ...
Front Desk Associate
Washington, DC · On-site
$15.75 - $20.50/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Washington, DC · On-site
$15.75 - $20.50/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Oxon Hill, MD · On-site
$14.25 - $18.25/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Oxon Hill, MD · On-site
$14.25 - $18.25/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Washington, DC · On-site
$15.75 - $20.25/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Washington, DC · On-site
$15.75 - $20.25/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
$14.25 - $18.25/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
$14.25 - $18.25/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
$15.75 - $20.25/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
$15.75 - $20.25/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Washington, DC · On-site
$15.75 - $20.50/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Washington, DC · On-site
$15.75 - $20.50/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Washington, DC · On-site
$15.75 - $20.50/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate
Washington, DC · On-site
$15.75 - $20.50/hr
... select service, extended stay, and lifestyle hotels in key markets across the United States. OTO ... Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 5/8 ...
Front Desk Associate Club Opener
Chantilly, VA · On-site
$13.75 - $17.50/hr
The Fitness Equation relies on our Front Desk staff to greet with a smile, welcoming attitude, and an eagerness to attend to members' needs and provide exceptional service. The Front Desk Associate ...
Quick apply
Front Desk Associate Club Opener
Chantilly, VA · On-site
$13.75 - $17.50/hr
The Fitness Equation relies on our Front Desk staff to greet with a smile, welcoming attitude, and an eagerness to attend to members' needs and provide exceptional service. The Front Desk Associate ...
Front Desk Associate
Sterling, VA · On-site
$10 - $18.50/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
Sterling, VA · On-site
$10 - $18.50/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
Washington, DC · On-site
Our next front desk associate will be responsible for compassionate member service, checking guests in and out, responding to guest requests and maintaining all services available at the front desk.
Quick apply
Front Desk Associate
Washington, DC · On-site
Our next front desk associate will be responsible for compassionate member service, checking guests in and out, responding to guest requests and maintaining all services available at the front desk.
Front Desk Associate
Washington, DC · On-site
$24/hr
Our next front desk associate will be responsible for compassionate member service, checking guests in and out, responding to guest requests and maintaining all services available at the front desk.
Quick apply
Front Desk Associate
Washington, DC · On-site
$24/hr
Our next front desk associate will be responsible for compassionate member service, checking guests in and out, responding to guest requests and maintaining all services available at the front desk.
Front Desk Associate
Rockville, MD · On-site
$10 - $18.50/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
Rockville, MD · On-site
$10 - $18.50/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
$13.75 - $17.75/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
$13.75 - $17.75/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
$14.50 - $18.75/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
$14.50 - $18.75/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
Fairfax, VA · On-site
$10 - $18.50/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
Fairfax, VA · On-site
$10 - $18.50/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
Reston, VA · On-site
$10 - $18.50/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
Reston, VA · On-site
$10 - $18.50/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
$14 - $18/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Front Desk Associate
$14 - $18/hr
As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...
Service Desk Associate information
See Reston, VA salary details
$9 - $11.78
6% of jobs
$11.78 - $14.55
9% of jobs
$15.39 is the 25th percentile. Wages below this are outliers.
$14.55 - $17.32
31% of jobs
The median wage is $17.73 / hr.
$17.32 - $20.10
25% of jobs
$21.90 is the 75th percentile. Wages above this are outliers.
$20.10 - $22.87
5% of jobs
$22.87 - $25.65
9% of jobs
$25.65 - $28.42
5% of jobs
$28.42 - $31.19
4% of jobs
$31.19 - $33.97
1% of jobs
$33.97 - $36.74
1% of jobs
$36.74 - $39.51
2% of jobs
$9
$21
$39
How much do service desk associate jobs pay per hour?
As of Jul 23, 2026, the average hourly pay for service desk associate in Reston, VA is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $24.76 per hour, depending on experience, location, and employer.
What are Service Desk Associates?
Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.
What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?
To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.
Can I be a receptionist with no experience?
A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills and a willingness to learn can help you qualify, and on-the-job training is often provided. Certifications like CompTIA A+ can also improve your chances for related roles.
What is the role of a service desk associate?
A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.
What jobs pay $700 a day?
Some high-paying roles that can pay $700 a day include specialized consulting, freelance IT support, project management, and certain contract-based technical positions. These jobs often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with flexible schedules.
Who pays $30 an hour without a degree?
Service Desk Associates can earn around $30 an hour without a degree, especially with relevant certifications like CompTIA A+ or ITIL, and strong technical skills. These roles often involve troubleshooting, customer support, and using help desk software in a fast-paced environment.
What are some common challenges Service Desk Associates face, and how can they effectively manage them?
Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Reston, VA? The most popular types of Service Desk jobs in Reston, VA are:
What are popular job titles related to Service Desk Associate jobs in Reston, VA? For Service Desk Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Reston, VA look for? The top searched job categories for Service Desk Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Service Desk Associate jobs? Cities near Reston, VA with the most Service Desk Associate job openings:
$15 - $19.25/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
OTO Development rating
8.4
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Full Time Front Desk (Mornings,Nights,Weekends)
We are pleased to announce a wonderful opportunity for a Front Desk Associate.
What will you be doing most days?
- Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
- Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow
- Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity
- Anticipate guests' needs and go out of your way to maximize the guest experience
- Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
What are the requirements for this position?
- You love working with people and will go above and beyond for each guests' needs
- You work well with others and enjoying working and being part of a team
- You have excellent oral, written, and interpersonal communication skills
- You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
This property is managed by OTO Development.
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position: Front Desk Associate
Department: Property
Hourly
Position Reports to: General Manager
Revised 5/8/26
About OTO Development
Sourced by ZipRecruiter
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Spartanburg, SC, US
Year founded
2004