ZipRecruiter

Log In

1

Service Desk Associate Jobs in Reston, VA (NOW HIRING)

A&T Systems

Service Desk Technician

MD · On-site

The Service Desk Technician serves as the first point of contact for end users requiring technical ... Associate's degree in Computer Science, Information Systems, Information Technology, or a related ...

Analygence

Service Desk Agent

Arlington, VA · On-site

$19.50 - $25/hr

CISA is supported by a 24/7 Service Desk (SD) section that works directly with the NCR and PNS ... Additional (2) two years of experience may be substituted with an Associate's degree. * Additional ...

Gold's Gym

Front Desk Associate

Capitol Heights, MD · On-site

$11.50/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Gold's Gym

Front Desk Associate

MD · On-site

$11.50/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Arch Amenities Group

Front Desk

Herndon, VA

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Career Site

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to ...

Marathon TS

Be Seen First

Service Desk Technician

Herndon, VA · On-site

$20 - $24/hr

Service Desk Technician Job Summary The Service Desk Technician I serves as the first point of ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field ...

Gold's Gym

Front Desk Associate

Woodbridge, VA · On-site

$13.75 - $17.75/hr

Front Desk Associate As a Front Desk Associate at Gold's Gym Lake Ridge, you are the first point of ... You will be responsible for providing outstanding customer service, supporting daily gym operations ...

next page

Showing results 1-20

All JobsService Desk Associate JobsService Desk Associate Jobs in Reston, VA

Service Desk Associate information

See Reston, VA salary details

$9

$21

$39

How much do service desk associate jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for service desk associate in Reston, VA is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $24.76 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Reston, VA? The most popular types of Service Desk jobs in Reston, VA are:
What are popular job titles related to Service Desk Associate jobs in Reston, VA? For Service Desk Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Reston, VA look for? The top searched job categories for Service Desk Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Service Desk Associate jobs? Cities near Reston, VA with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Reston, VA as of June 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,864 per year, or $21.1 per hour.

Front Desk Associate

Perfect Performance Nova LLC

Vienna, VA

$18 - $22/hr

Part-time

Posted 15 days ago

Job description

Benefits:
  • Bonus based on performance
  • Employee discounts

Benefits/Perks
  • Careers Advancement Opportunities
  • Flexible Scheduling
  • Competitive Compensation
Job Summary
We are seeking a Front Desk Associate to join the team at our successful sports institute and training facility! As a Front Desk Associate, your goal is to increase membership numbers through member referrals, cold calls, walk-in visits and lead conversions. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness and sports performance.
Responsibilities
  • Greet members, guests, and prospective members as they arrive at the facility
  • Check the members in as they enter the facility
  • Answer phone calls and assist members as needed
  • Communicate with in bound leads and potential members through calls, texts, emails, and in-person meetings
  • Communicate with outbound leads and potential partners through calls, texts, emails and in-person meetings
  • Contact local businesses about sponsorship
  • Provide an excellent onboarding experience
  • Assist members with resolving any concerns or complaints
Qualifications
  • High school diploma/GED required
  • Previous customer service or sales experience
  • Proficient in MS Office and other computer programs
  • Positive, motivating, and effective interpersonal communication skills
  • Excellent organizational and time management skills