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Service Desk Associate Jobs in Reno, NV (NOW HIRING)

Ross Stores

Store Manager

Reno, NV · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Ross Stores, Inc

Store Manager

Reno, NV

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all ...

Ross

Store Manager

Reno, NV · On-site

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

Ross Stores

Assistant Store Manager

Reno, NV · On-site

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents ...

Ross Stores

Assistant Store Manager

Reno, NV

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and ...

Ross Stores

Store Manager

Reno, NV

Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all ...

Guess

Assistant Store Manager

Sparks, NV · On-site

Assists management with all sales associates, desk associates, and stock associates Essential ... Customer Service: Ensure an excellent level of customer service is a priority at all times by ...

Ross Stores

Store Manager

Reno, NV

... Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code.

HYATT Hotels

Front Desk Agent

Olympic Valley, CA · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will promote hotel services and amenities to the guests. Located in California's Olympic Valley ... guests and associates. * Utilize the freedom to go beyond to take initiative to resolve guest ...

HYATT Hotels

Sales Front Desk Specialist

Truckee, CA · On-site

$25/hr

Responsible for communicating updated tour availability to Sales Front Desk and Marketing ... Provide personal planning services including offers to arrange dining reservations, golf tee times ...

European Wax Center

Retail Associate

Reno, NV · On-site

$13 - $20/hr

  • Medical

  • Retirement

As a Guest Service Associate at European Wax Center, you are the face of the brand. You're the ... You'll educate guests on our services and products, keep the front desk running smoothly, and help ...

State of Nevada (NV)

LIBRARIAN 4

Carson City, NV · On-site

$70K - $104K/yr

This position also participates in shared public service desk coverage. Additionally, the Manager ... OR Associate's degree from an accredited college or university which included 21 semester credits ...

HV Global Group, Inc.

Front Desk Agent

Incline Village, NV · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monthly associate recognition and reward programs * Company branded winter coat and work shoe stipend provided As a Guest Services Agent , a typical day will include: * Checks Owners/guests into ...

HV Global Group, Inc.

Front Desk Agent

Incline Village, NV · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monthly associate recognition and reward programs * Company branded winter coat and work shoe stipend provided As a Guest Services Agent , a typical day will include: * Checks Owners/guests into ...

HV Global Group, Inc.

Front Desk Agent

Incline Village, NV · On-site

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Monthly associate recognition and reward programs * Company branded winter coat and work shoe stipend provided As a Guest Services Agent , a typical day will include: * Checks Owners/guests into ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Reno, NV

Service Desk Associate information

See Reno, NV salary details

$8

$20

$37

How much do service desk associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service desk associate in Reno, NV is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $23.75 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Reno, NV?

The most popular types of Service Desk jobs in Reno, NV are:

What are popular job titles related to Service Desk Associate jobs in Reno, NV?

For Service Desk Associate jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Reno, NV look for?

The top searched job categories for Service Desk Associate jobs in Reno, NV are:

What cities near Reno, NV are hiring for Service Desk Associate jobs?

Cities near Reno, NV with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,038 per year, or $20.2 per hour.

Hotel Guest Service Representative (Front Desk) - Truckee's Premier Martis Valley Lodge, Tapestry by

Schulte

Truckee, CA • On-site

$15.50 - $19/hr

Part-time

Medical, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Martis Valley Lodge, Tapestry Collection by Hilton is seeking a dynamic, service-oriented Guest Service Representative to join our team! Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE
  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education

KNOWLEDGE, SKILLS AND ABILITIES
  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
Schulte logo

About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

Facebook

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