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Service Desk Associate Jobs in Chicago, IL (NOW HIRING)

CSI International

Front Desk Associate

Chicago, IL · On-site

$14.50 - $18.50/hr

Guest Service Agents, Bell Staff, Night Auditors, PBX Operations. Participates in total hotel ... Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest ...

Holiday Inn Schaumburg

Front Desk Clerk

Schaumburg, IL

$16/hr

Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or leisure ...

Equinox

Front Desk Associate, Lincoln Park

Chicago, IL · On-site

$17.05/hr

Front Desk Associate, Lincoln Park Overview OUR STORY: Equinox Group is a high growth collective of ... Provide the highest level of customer service to members, prospective members, and guests * Aid ...

Sand Hospitality

Front Desk Clerk

Schaumburg, IL · On-site

$16/hr

Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or leisure ...

Sand Hospitality

Front Desk Clerk

Schaumburg, IL · On-site

$16/hr

Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or leisure ...

Stratton Amenities

Front Desk Concierge

Chicago, IL · On-site

$16 - $20.50/hr

Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times. Position Summary The Front Desk Associate is responsible for managing the front ...

Stratton Amenities

Front Desk Concierge

Chicago, IL · On-site

$17 - $18/hr

Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times. Position Summary The Front Desk Associate is responsible for managing the front ...

Stratton Amenities

Front Desk Concierge

Chicago, IL · On-site

$17 - $18/hr

Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times. Position Summary The Front Desk Associate is responsible for managing the front ...

Blink Fitness

Front Desk Associate

Evanston, IL · On-site

$15 - $16/hr

... Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our ... Excellent customer service skills * Enthusiastic, energetic, friendly, and personable COMPENSATION ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Chicago, IL

Service Desk Associate information

See Chicago, IL salary details

$8

$20

$39

How much do service desk associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service desk associate in Chicago, IL is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $24.66 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Chicago, IL? The most popular types of Service Desk jobs in Chicago, IL are:
What are popular job titles related to Service Desk Associate jobs in Chicago, IL? For Service Desk Associate jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Chicago, IL look for? The top searched job categories for Service Desk Associate jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Service Desk Associate jobs? Cities near Chicago, IL with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $43,665 per year, or $21 per hour.

Customer Service Desk

Chicago Athletic Clubs

Chicago, IL • On-site

Part-time

Re-posted 24 days ago

Job description

Chicago Athletic Clubs is where Chicago works out. We know that it is a special type of person and personality that loves Chicago. Strong, resilient, determined, fun. We take pride in our city and being a part of it. Our staff and our members represent the full spectrum of the diversity of Chicago. Each individual club has it's own personality reflective of the members that make it up, so it really becomes a genuine home away from home. And on top of all of that, we are a state of the art health club with full amenities and your well being as our top priority.
This is a part time position-
Job Responsibilities
  • Establishing a warm welcoming environment in person and on the phone as the first step in the joining process for new members.
  • Strive to make each member's visit the best part of their day by greeting all members entering and exiting the club in addition to being attentive and helpful.
  • Staying up to date on all club programming and guidelines.
  • Being a liaison between members and departments such as Membership, Personal Training, and Group Fitness (to name a few.)
  • Manage the flow of all members and guest entering the club.
  • Proactive in enforcing club guidelines in a polite and approachable manner.
  • Update member account information recorded in the appropriate software.
  • Able to think on your feet and be flexible with different types of personalities or situations.

Job Requirements
  • Quick learner with the ability to adapt to new programs and events in the club.
  • Ability to jump between computer related tasks and people centered interactions.
  • High School Diploma or GED required.
  • Some college or college degree or two year degree preferred.
  • Must be able to lift 15 pounds and stand for extended periods of time.

Benefits
  • Flexible work schedule
  • Free All Access Membership to Chicago Athletic Clubs for you and discounted membership for a friend of choice.
  • Employee discounts on services and products.
  • AFLAC supplemental insurance.

Apply