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Service Desk Associate Jobs in Chicago, IL (NOW HIRING)

TEKsystems

Overnight Service Desk Analyst

Chicago, IL · On-site

$21.25 - $28.75/hr

Reports to the Service Desk Associate Manager. The team has 24/7 coverage as this Senior Technician will cover the overnight shift. The team supports each other very well, with at least another ...

TEKsystems

Overnight Service Desk Analyst

Chicago, IL

$75K - $92K/yr

Reports to the Service Desk Associate Manager. The team has 24/7 coverage as this Senior Technician will cover the overnight shift. The team supports each other very well, with at least another ...

Crunch Fitness

Front Desk Associate

Schaumburg, IL · On-site

$9/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Crunch Fitness

Front Desk Associate

Mount Prospect, IL · On-site

$9 - $11/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

Adecco

Front Desk Associate

Chicago, IL

$18/hr

Responsibilities for a Mailroom Clerk / Office Services Associate include but are not limited to ... This Front Desk Associate/ Office Services Associate position is being recruited for by one of our ...

New

FAMILY EXPRESS CORPORATION

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... Customer service oriented * Strong stress tolerance * Situational awareness * Strong analytical and ...

New

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... Customer service oriented * Strong stress tolerance * Situational awareness * Strong analytical and ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... Customer service oriented * Strong stress tolerance * Situational awareness * Strong analytical and ...

FH BP COMPANY LLC

Front Desk Associate

Westmont, IL · On-site

$17.05/hr

Pay: $17.05 per hour Part-Time Front Desk & Customer Service Associate - Dog Lovers Welcome Love dogs and enjoy helping people? Join Bowie Barker as a Front Desk & Customer Service Associate. You'll ...

New

EyeSouth Partners LLC

Front Desk Associate

Chicago, IL · On-site

$18 - $20/hr

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

Ocular Partners

Front Desk Associate

Chicago, IL · On-site

$18 - $20/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

Ocular Partners

Front Desk Associate

Chicago, IL · On-site

$18 - $20/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Chicago, IL

Service Desk Associate information

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How much do service desk associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service desk associate in Chicago, IL is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $24.52 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Chicago, IL?

The most popular types of Service Desk jobs in Chicago, IL are:

What are popular job titles related to Service Desk Associate jobs in Chicago, IL?

For Service Desk Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Chicago, IL look for?

The top searched job categories for Service Desk Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Service Desk Associate jobs?

Cities near Chicago, IL with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,665 per year, or $21 per hour.

Customer Service Desk Associate

All Nippon Airways Co., Ltd.

Chicago, IL • On-site

$15 - $20.50/hr

Other

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Key responsibilities

  • Assist customers at the service desk with inquiries and support related to airline services.

  • Handle customer interactions in person, over the phone, or via other communication channels to resolve issues and provide information.

  • Perform duties related to passenger service, including supporting airline operations and ensuring customer satisfaction.

Job description

Recruitment Careers for ANA Group Worldwide

We fly to 90 cities all over the world and more than 200 flights between North Americas and Japan weekly with 13,000 ANA employees and 34,000 employees as ANA group worldwide. We believe that our greatest resource is our people, which work together to create ANA product.

ANA is currently seeking qualified applicants for the following openings. ANA offers more than just a paycheck; professional development opportunities, retirement savings plan, excellent medical, vision and dental insurance plans, as well as unique travel benefits to explore the world.

Customer Service Representative, Passenger Service Passenger Service O'Hare Int'l Airport, Chicago, IL
  • Must be authorized to work in the United States
  • Must have a valid Driver's License
  • At least 2 years of experience in passenger service.
  • Previous work experience as ramp agent or similar role (preferred)
  • Professional presentation and excellent customer service skills
  • Willing to work any hours/shifts/holidays/weekends and in inclement weather
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office
  • Understanding in diverse cultures
Customer Service Desk Associate (The training will start on Aug 24th, 2026) Customer Service Contact Center, the Americas Torrance, CA, the USA
  • Must be legally eligible to work in the United States (The employer does not provide visa sponsorship)
  • Excellent interpersonal skills
  • Must be available to work early mornings, weekends, and holidays
  • Requirements : Japanese / English Bilingual
Customer Service Representative Passenger Service Daniel K.Inouye International
Airport/ HNL
  • Must be legally authorized to work in the United States
  • Must have a valid Driver's License
  • Experience in airline passenger service, or a similar role (Preferred)
  • Professional presentation and excellent customer service skills
  • Excellent communication and interpersonal skills
  • Must be flexible and willing to work all shifts, including early mornings, late evenings, weekends, and holidays, and to perform duties in inclement weather
  • Excellent English written and verbal communication skills
  • Strong computer (PC) skills (Proficiency in MS Office)
  • Bilingual (Japanese/English) is highly preferred. Other languages are also welcome
Privacy Notice:

All Nippon Airways Co., Ltd.(“ANA”) is notifying you that by applying for a positon, ANA collects, stores and uses candidates’ personal information and is a “controller” of this personal information under data protection law.

The categories of information we collect and how we use it

Agree and proceed

By selecting "Agree and Proceed" from the checkbox above, I acknowledge that I have read the Privacy Notice and hereby consent to the terms described therein.

Privacy Notice:

All Nippon Airways Co., Ltd.(“ANA”) is notifying you that by applying for a positon, ANA collects, stores and uses candidates’ personal information and is a “controller” of this personal information under data protection law.

The categories of information we collect and how we use it

Agree and proceed

By selecting "Agree and Proceed" from the checkbox above, I acknowledge that I have read the Privacy Notice and hereby consent to the terms described therein.

Privacy Notice:

All Nippon Airways Co., Ltd.(“ANA”) is notifying you that by applying for a positon, ANA collects, stores and uses candidates’ personal information and is a “controller” of this personal information under data protection law.

The categories of information we collect and how we use it

Agree and proceed

By selecting "Agree and Proceed" from the checkbox above, I acknowledge that I have read the Privacy Notice and hereby consent to the terms described therein.

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