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Entry Level Service Desk Jobs in Chicago, IL (NOW HIRING)

The LaSalle Group

Senior Service Desk Technician

Palatine, IL · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • PTO

LaSalle Network is partnering with a logistics organization seeking a Service Desk Technician to ... entry-level positions to the C-suite. With units specializing in Accounting and Finance ...

White Lodging Services Corp

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and service instincts * A desire to step into a hotel leadership role and grow your career - this is an entry-level supervisory position with a clear path to Front Desk Manager * An outgoing ...

White Lodging

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and service instincts * A desire to step into a hotel leadership role and grow your career -- this is an entry-level supervisory position with a clear path to Front Desk Manager * An outgoing ...

White Lodging Careers

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and service instincts * A desire to step into a hotel leadership role and grow your career - this is an entry-level supervisory position with a clear path to Front Desk Manager * An outgoing ...

Addison Group

Front Desk Reception Admin

Schaumburg, IL · On-site

$23.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Professional Services Location (city, state): Schaumburg, IL Assignment Type: Contract for 4-6 ... preferred * Entry-level candidates may be considered with strong office, computer, and ...

Meijer, Inc.

Cart Retriever

Portage, IN

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

Courtesy Clerk Second Shift

Wayne, IL · On-site

$12.25 - $16.50/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

Courtesy Clerk

Portage, IN · On-site

$11.50 - $15.25/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Meijer, Inc.

Courtesy Clerk 6 am to midnight

Wayne, IL · On-site

$12.25 - $16.50/hr

As an entry-level team member, you will have the opportunity to gain exposure to a variety of ... Working with our service desk, store entrance, check lanes and parking lot areas. * Working with ...

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$18 - $22.75/hr

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ...

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$18 - $22.75/hr

JOB SUMMARY Entry level management position that is responsible for leading and assisting with the ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ...

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All JobsService Desk JobsEntry Level Service Desk JobsEntry Level Service Desk Jobs in Chicago, IL

Entry Level Service Desk information

See Chicago, IL salary details

$8

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$39

How much do entry level service desk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level service desk in Chicago, IL is $20.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $24.52 per hour, depending on experience, location, and employer.

What is an entry level service desk?

Entry level service desk jobs are positions where individuals provide basic technical support and assistance to users, typically within an organization. These roles often include answering help desk tickets, troubleshooting hardware and software issues, and escalating more complex problems to higher-level IT staff. They are ideal for those beginning their careers in IT, as they offer hands-on experience with common technical issues and customer service. Entry level service desk professionals are also responsible for maintaining records of user requests and solutions, contributing to a smooth workflow in IT support.

Is helpdesk a good entry-level job?

A helpdesk or service desk position is considered a good entry-level job in IT, offering opportunities to develop technical troubleshooting, customer service, and communication skills. It often requires basic knowledge of operating systems, hardware, and software, and can serve as a stepping stone to more advanced IT roles.

What is the difference between Entry Level Service Desk vs Help Desk Technician?

AspectEntry Level Service DeskHelp Desk Technician
CertificationsBasic IT certifications (e.g., CompTIA A+)Often similar, may include vendor-specific certs
Work EnvironmentHelp desk or IT support teams, fast-pacedSupport centers, corporate IT departments
ResponsibilitiesInitial troubleshooting, ticket logging, user supportIssue resolution, remote support, hardware/software troubleshooting
Common UsageEntry-level role for IT supportSimilar entry-level support position

Both roles involve providing technical support and troubleshooting for users, often requiring similar certifications and working in support centers or IT departments. The main difference is in terminology; 'Help Desk Technician' is often used interchangeably with 'Entry Level Service Desk,' with slight variations depending on the organization.

What are some common challenges faced by entry level service desk professionals, and how can they be managed effectively?

Entry Level Service Desk professionals often encounter challenges such as handling a high volume of support tickets, managing diverse technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's helpful to develop strong organizational skills, prioritize tasks based on urgency, and continually enhance your technical knowledge through training and hands-on experience. Building good rapport with team members and leveraging internal knowledge bases can also make troubleshooting and escalation processes more efficient.

What are the key skills and qualifications needed to thrive as an entry level service desk professional?

To thrive as an Entry Level Service Desk professional, you need foundational IT knowledge, problem-solving abilities, and typically a high school diploma or associate degree in a related field. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic troubleshooting techniques is essential. Strong communication, patience, and customer service orientation help you effectively resolve user issues and collaborate with team members. These skills ensure efficient support, minimize downtime, and enhance user satisfaction across the organization.

Can you get an entry level service desk job with no experience?

Entry level service desk positions typically do not require prior experience, but having basic knowledge of computer hardware, software, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers often provide on-the-job training for new hires without experience.

What are the most commonly searched types of Service Desk jobs in Chicago, IL?

The most popular types of Service Desk jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Entry Level Service Desk jobs?

Cities near Chicago, IL with the most Entry Level Service Desk job openings:

Entry Level Service Desk jobs near you
Infographic showing various Entry Level Service Desk job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $43,433 per year, or $20.9 per hour.

Senior Service Desk Technician

The LaSalle Group

Palatine, IL • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

LaSalle Network is partnering with a logistics organization seeking a Service Desk Technician to support end-user technology deployments, device configuration, hardware preparation, and technical support activities. This role is ideal for an individual with strong attention to detail, foundational IT support experience, and a desire to grow their technical skill set in a fast-paced environment.
Responsibilities
  • Configure and deploy Windows 10 and Windows 11 workstations for end users.
  • Perform device imaging, setup, quality assurance testing, and shipment preparation.
  • Install, configure, and troubleshoot peripherals, including printers, scanners, and related hardware.
  • Support Dell desktops, laptops, and associated equipment.
  • Assist with hardware inventory management, asset tracking, and documentation.
  • Respond to technical support requests and escalate issues as needed.
  • Collaborate with internal IT teams to support ongoing technology projects and operational initiatives.
  • Maintain accurate records of completed work and technical activities.

Qualifications
  • Previous experience in a desktop support, service desk, help desk, or IT support role preferred.
  • Working knowledge of Windows 10 and Windows 11 operating systems.
  • Experience with computer imaging, deployment, or hardware configuration is preferred.
  • Familiarity with Microsoft 365 applications, including Outlook and Teams, is a plus.
  • Experience with CargoWise, AS400, Zoom, or similar business applications is preferred.
  • Strong troubleshooting, communication, and customer service skills.
  • Ability to prioritize tasks and work effectively in a team-oriented environment.
  • High school diploma or equivalent required; additional technical training or certifications are a plus.

Key Details
  • Location: Itasca, IL / Palatine, IL (Onsite)
  • Pay Rate: $25.00 - $30.00 per hour
  • Employment Type: Contract
  • Benefits (Contract): LaSalle Network consultants are eligible to enroll in benefits. For details, visit: https://www.thelasallenetwork.com/consultants/

LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.

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