ZipRecruiter

Log In

1

Service Desk Associate Jobs in Rhode Island (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Johnston, RI · On-site

$20.50 - $26.25/hr

Analyze service desk calls for desktop devices and incident data to identify and advise customers ... Associate degree (A.A.) or equivalent from a three-year college or technical school with an ...

SAH Hospitality LLC

Front Desk

Wakefield, RI

$12 - $13/hr

Aqua Blue Hotel is seeking Front Desk Attendants * First and Second shifts available. Looking for ... Qualifications: * Background in hospitality or customer service preferred but not required

SAH Hospitality LLC

Front Desk

Wakefield, RI

$12 - $13/hr

Aqua Blue Hotel is seeking Front Desk Attendants * First and Second shifts available. Looking for ... Qualifications: * Background in hospitality or customer service preferred but not required

Crossroads Rhode Island

Supervisor - Front Desk

Providence, RI · On-site

$17.25 - $22.25/hr

Front Desk Supervisor - Flexible Multi-Shift Position Position: Front Desk Supervisor - Flexible ... Associate's degree in human services field, plus a minimum of 2 years' experience working with an ...

Spa at the Del Monte

Front Desk Clerk

Providence, RI

$16 - $16.25/hr

Become part of our family and see why so many of our associates have made DelMonte Hotel Group ... guest service activities while providing the highest level of service possible. Your specific ...

DelMonte Hotel Group

Front Desk Clerk

Providence, RI · On-site

$16 - $16.25/hr

Become part of our family and see why so many of our associates have made DelMonte Hotel Group ... guest service activities while providing the highest level of service possible. Your specific ...

DelMonte Hotel Group

Front Desk Clerk

Providence, RI · On-site

$16 - $16.25/hr

Become part of our family and see why so many of our associates have made DelMonte Hotel Group ... guest service activities while providing the highest level of service possible. Your specific ...

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Associate's degree in Information Technology or related field, or equivalent experience ... Strong customer service and communication skills. * Ability to troubleshoot hardware and software ...

Buffalo Lodging Associates

Hotel Front Desk Agent

Lincoln, RI · On-site

$13 - $16.50/hr

... Associates. The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: * Greeting guests, complete the check- in/ check-out procedure ...

previous pagenext page

Showing results 21-40

All JobsService Desk Associate JobsService Desk Associate Jobs in Rhode Island

Service Desk Associate information

See Rhode Island salary details

$8

$19

$37

How much do service desk associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for service desk associate in Rhode Island is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $23.32 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Rhode Island?

The most popular types of Service Desk jobs in Rhode Island are:

What are popular job titles related to Service Desk Associate jobs in Rhode Island?

For Service Desk Associate jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Rhode Island look for?

The top searched job categories for Service Desk Associate jobs in Rhode Island are:

What cities in Rhode Island are hiring for Service Desk Associate jobs?

Cities in Rhode Island with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,290 per year, or $19.9 per hour.

Front Desk Associate (CN)

Cranston, RI • On-site

The Edge Fitness Clubs
501 - 1,000 employees
Learn more about The Edge Fitness Clubsexternal

$55K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

The Edge Fitness Clubs rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Join The Best Team Ever

Earn up to $55,000 annually with hourly pay + commission, plus clear opportunities for career growth for those ready to level up.

When you work at the Best. Gym. Ever, you join the Best. Team. Ever. At the Edge, we are TEAM FIRST. We are committed to making your onboarding experience best in class to support you and your career with respectful and transparent accountability standards.

What You'll Do:
  • Welcome and nurture the member experience with friendliness at the core of every member interaction.
  • Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
  • Serve our members quickly and professionally to create positive, trustworthy relationships focused on "Changing Lives".
  • Help our members with membership questions and concerns with compassion and commitment to promote a "Raving Fan" member experience!
  • Team up with our Facilities Department to keep our club looking and operating "Grand Opening Ready".
Key Details:
  • Competencies: Customer Service Orientation, Product Knowledge Expertise and Results Orientation
  • Bring high energy and a passion for fitness while working with urgency, flexibility, and a "roll up your sleeves" mindset to get things done, especially during busy closeouts and month-end periods.
  • Cooperate with the Front Desk team on daily and monthly club and individual sales targets by connecting our members to results through our fitness programming, retail products, and club amenities while staying motivated, hands-on, and fully committed to the team's success.
Why You'll Love It Here:
  • Free gym membership so you can lead by example
  • Tiered Health Benefits (Medical, Dental, Vision) for you and your family*
  • Discounts on Training, Edge Kids, Apparel & Shake Bar
  • Education Reimbursement for personal training certifications and ongoing learning
  • Career Advancement through leadership training and growth paths
  • PTO & Paid Holidays to recharge and live well*
  • 401K + Life Insurance + LTD + Employee Assistance Program (EAP)*

*Full time employees

There is a reason our members call us the best gym ever... It's because we have the best team ever.

Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.

What The Edge Fitness Clubs employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply