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Service Desk Associate Jobs in Delaware (NOW HIRING)

Boscov's

Customer Service Desk Associate - FT

Wilmington, DE · On-site

$14 - $19.50/hr

Customer Service Desk Associate Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nation's leading retailers!

Boscov's

Customer Service Desk Associate - FT

Wilmington, DE · On-site

$14 - $19.50/hr

Customer Service Desk Associate Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nation's leading retailers!

Atlantic View

Front Desk Associate

Dewey Beach, DE · On-site

$16 - $18/hr

Front Desk Associate We are looking for a friendly, professional Front Desk Associate to serve as ... service and communication skills Organized, detail-oriented, and able to multitask Flexible ...

Planet Fitness

Front Desk Associate

New Castle, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

New Castle, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

New Castle, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Newark, DE

$13.75 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.75/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

New Castle, DE

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Wilmington, DE · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

Planet Fitness

Front Desk Associate

Newark, DE · On-site

$13.75 - $17.50/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Delaware

Service Desk Associate information

See Delaware salary details

$8

$20

$38

How much do service desk associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service desk associate in Delaware is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Delaware?

The most popular types of Service Desk jobs in Delaware are:

What are popular job titles related to Service Desk Associate jobs in Delaware?

For Service Desk Associate jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Delaware look for?

The top searched job categories for Service Desk Associate jobs in Delaware are:

What cities in Delaware are hiring for Service Desk Associate jobs?

Cities in Delaware with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,198 per year, or $20.3 per hour.

Customer Service Desk Associate - FT

Boscov's Department Store, LLC

Wilmington, DE • On-site

$14 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Boscov's Department Store rating

6.3

Company rating: 6.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

6th of 21 rated department stores

Job description

Customer Service Desk Associate

Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nation's leading retailers! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Retail Customer Service Desk Associates to join our growing retail team.

As part of a fast-paced, dynamic sales team, you will develop relationships with our customers and ensure that each customer's needs are met in a quick and efficient manner. Whether you have previous sales experience OR customer service experience, this is a great opportunity to pursue a rewarding career with a company known for quality and big savings. Apply today! 
Job Responsibilities 
As a Retail Customer Service Desk Associate, you will build customer confidence, provide accurate information, and promote products through point of successful sale. You will be responsible for establishing professional, yet personalized rapport with each customer in order to close sales and provide the best customer experience.


Additional responsibilities include: 

  • Provide customer service by completing customer requests and/or resolving issues in a timely manner.
  • Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
  • Make storewide announcements over public address system.
  • Handle layaway storage, maintain records, receive payments and release merchandise. 


Job Requirements 
Successful candidates for the Retail Customer Service Desk Associate role should have the ability and desire to actively engage customers and provide excellent customer service.

Additional requirements of the Retail Customer Service Desk Associate include: 

  • Prior retail and/or customer service experience.
  • Ability and desire to work well with the public, management and coworkers.
  • Communication; verbal, written and by telephone with customers, coworkers and management
  • Possess basic math skills.
  • Ability to learn selling skills and to operate a POS register and telxon.
  • Available to work varied days and hours as work schedule requires, including evenings and weekends 


Benefits 
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:

  • Comprehensive benefits package, including medical/dental/vision
  • Short term disability/ Long term disability- voluntary
  • Life Insurance (company paid)
  • 401(k) w/ company match
  • Weekly Pay
  • Paid vacation
  • Liberal employee discount   


Work where people love to shop! 
Equal Opportunity Employer  

What Boscov's Department Store employees say

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