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Service Delivery Manager Jobs in Seattle, WA (NOW HIRING)

Azure Stack, Azure Data Services,Azure Dev Ops, Microsoft Teams, Office applications * Experience with SQL is a plus * Planning and problem solving with product management and delivery teams * Strong ...

Salesforce Delivery Manager

Bellevue, WA ยท On-site

$98.63 - $113.42/hr

Partners with business stakeholders, Information Technology teams, and third-party service providers to establish priorities, support roadmap planning, manage demand, and coordinate delivery ...

... services essential. SEARHC teams partner closely with clinical, operational, and community ... The Technical Product Delivery Manager is accountable for delivery outcomes across one or more ...

Service Manager

Seattle, WA ยท On-site

$65 - $70/hr

Do you take pride in delivering consistent service while solving complex problems? If so, this leadership opportunity may be for you. Critter Control Operations specializes in wildlife management ...

Do you take pride in delivering consistent service while solving complex problems? If so, this leadership opportunity may be for you. Critter Control Operations specializes in wildlife management ...

Service Manager

Seattle, WA ยท On-site

$65K - $70K/yr

Do you take pride in delivering consistent service while solving complex problems? If so, this leadership opportunity may be for you. Critter Control Operations specializes in wildlife management ...

Deloitte's Enterprise Operations as a Service (EOaaS) practice helps organizations transform ... Managing client relationships for assigned delivery areas and communicating status, risks, issues ...

Delivery Management Engineer II

Seattle, WA ยท Hybrid

$63.50 - $84.75/hr

... service delivery. 4+ years' experience as a technical program or project manager which should include structured planning, reporting, and risk management responsibilities. 4+ years' experience in ...

Showing results 21-40

Service Delivery Manager information

See Seattle, WA salary details

$33K

$107K

$182.8K

How much do service delivery manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service delivery manager in Seattle, WA is $106,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $145,700.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.

What are the most commonly searched types of Service Delivery jobs in Seattle, WA?

The most popular types of Service Delivery jobs in Seattle, WA are:

What job categories do people searching Service Delivery Manager jobs in Seattle, WA look for?

The top searched job categories for Service Delivery Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Service Delivery Manager jobs?

Cities near Seattle, WA with the most Service Delivery Manager job openings:

Infographic showing various Service Delivery Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 87% Full Time, and 13% Temporary. Highlights an 100% In-person job distribution, with an average salary of $106,966 per year, or $51.4 per hour.

Technical Delivery Manager

Sogeti

Bellevue, WA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Details
Position: Technical Delivery Manager
Location: Bellevue, WA
FTE w/benefits
  • This is a people management role and will involve managing onsite and offshore teams
  • 10+ years of experience working in a fast-paced dynamic environment, with specific experience developing project plans and managing releases on short cycles (e.g. Agile, Scrum).
  • Demonstrable experience working well with partner teams across organization boundaries.
  • Self-driven professional who can drive programs with minimum oversight in an ambiguous and changing environment.
  • Participate in Business Requirements and Functional Requirements meetings and drive discussion around appropriate solutions.
  • Gather, analyze, identify gaps in requirements and document business requirements to support the design and development of technology and / or process solutions.
  • Excellent business analysis skills including understanding Data in relation to the business and profiling the data to produce detailed artifacts for engineering.
  • Interact with stakeholders, coordinate program milestones and objectives across workstreams and responsible for all business facing communication.
  • Interface with Engineering very closely and understand the various aspects of engineering to a detailed level.
  • Participate in requirement analysis with the engineering team, defining scope based on the capacity and communicate with the stakeholders.
  • Clearly define and communicate targeted functional solution via Epics, Features, and User stories. Manage user stories and backlogs to ensure they satisfy requirements.
  • Should have experience in working in Agile model with scrum framework- understanding of roles, artifacts, meetings, and process.

Qualifications / Skills:
  • Exemplifies and promotes Agile mindset, values and principles
  • Knowledge and experience with Scrum framework to manage the work
  • Demonstrate ability to understand business needs / functional landscape
  • Working knowledge with technologies: Azure Stack, Azure Data Services,Azure Dev Ops, Microsoft Teams, Office applications
  • Experience with SQL is a plus
  • Planning and problem solving with product management and delivery teams
  • Strong interpersonal and verbal/written communication skills
  • Communication for translations both technical and functional scope to all users and management
  • Ability to analyze and think quickly and to resolve conflict
  • Self-motivation and ability to stay focused in the middle of distraction
  • Team Management Experience
  • Experience of working with teams based in India / remote locations

Education Requirements: Bachelor's Degree
Life at Sogeti: Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
  • Flexible work options
  • 401(k) with 150% match up to 6%
  • Employee Share Ownership Plan
  • Medical, Prescription, Dental & Vision Insurance
  • Life Insurance
  • 100% Company-Paid Mobile Phone Plan
  • 3 Weeks PTO + 7 Paid Holidays
  • Paid Parental Leave
  • Adoption, Surrogacy & Cryopreservation Assistance
  • Subsidized Back-up Child/Elder Care & Tutoring
  • Career Planning & Coaching
  • $5,250 Tuition Reimbursement & 20,000+ Online Courses
  • Employee Resource Groups
  • Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being
  • Disaster Relief Programs

About Sogeti
Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.
Become Your Best | www.sogeti.us
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 140K to 160K per annum. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.