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Service Delivery Manager Jobs in Calgary, AB (NOW HIRING)

Alberta Health Services

Food Service I

Calgary, AB · On-site

CA$22.05 - CA$23.69/hr

Experience with inventory management; receiving deliveries, managing expiry dates, and minimizing waste while utilizing "First In - First Out" procedures. Experience with Commercial Food Service ...

Alberta Health Services

Food Service I

Calgary, AB · On-site

CA$22.05 - CA$23.69/hr

Experience with inventory management; receiving deliveries, managing expiry dates, and minimizing waste while utilizing "First In - First Out" procedures. Experience with Commercial Food Service ...

Talnt

US Cross Border Tax Manager

Calgary, AB · On-site

$100K - $120K/yr

The US Tax Manager will oversee complex tax engagements, mentor junior team members, and deliver ... and service delivery. Qualifications: * Bachelor's degree in Accounting, Finance, or a related ...

Sapsol Technologies Inc

Project Manager

Calgary, AB · On-site

... service delivery, operational efficiency, and organizational objectives. * Identifying ... Managing the Municipality's relationship with the selected ERP vendor by monitoring vendor ...

PwC

Finance Transformation, Manager

Calgary, AB · Hybrid

As a FinanceTransformation,Manager,you'llbe part of a team of problem solvers, helping to solve ... Finance vision and Target Operating Model design (org structures, service delivery models, shared ...

Mace

Project Manager

Calgary, AB · Hybrid

Contract administration and management of main contractor through project delivery. * Manage design teams, consultants, and stakeholders, driving collaboration and service excellence. * Management of ...

Long View Systems

Account Manager

Calgary, AB

CA$92K - CA$121K/yr

Do you have experience collaborating with technical, service delivery, and leadership teams to develop client solutions? We are looking for an energetic and ambitious Account Manager for our Calgary ...

WSP

Project Manager, Power Delivery

Calgary, AB · On-site

CA$147K - CA$195K/yr

As a Senior Project Manager , you will play a key role in delivering complex power projects across ... As one of the world's leading professional services firms, we partner with clients across ...

EnerSys

Field Service Technician III

AB

... for delivering exceptional service, we encourage you to apply! As a technical expert and team ... Project Management: * Lead and manage small-scale field service projects, ensuring timely ...

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All JobsService Delivery JobsService Delivery Manager JobsService Delivery Manager Jobs in Calgary, AB

Service Delivery Manager information

See Calgary, AB salary details

$28K

$93.2K

$154.5K

How much do service delivery manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for service delivery manager in Calgary, AB is $93,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.
More about Service Delivery Manager jobs

What job categories do people searching Service Delivery Manager jobs in Calgary, AB look for?

The top searched job categories for Service Delivery Manager jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Service Delivery Manager jobs?

Cities near Calgary, AB with the most Service Delivery Manager job openings:

Service Delivery Manager jobs near you
Infographic showing various Service Delivery Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $93,204 per year, or $44.8 per hour.

Food Service I

Calgary, AB • On-site

Alberta Health Services
Hospitals • 10K+ employees
Learn more about Alberta Health Servicesexternal

CA$22.05 - CA$23.69/hr

Full-time

Re-posted 25 days ago

Job description

Your Opportunity:

Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. As a dedicated member of the Nutrition Food Service (NFS) team, you could make a significant impact by providing nutritious, healthy, high quality meal service to patients, residents, staff, visitors, and the community. This casual position is located at High River General Hospital. You will be accountable for performing a variety of tasks to ensure a quality patient, resident, and customer experience. Under the general supervision of a Food Services Supervisor, you will use your customer service, teamwork and organizational skills to independently: Prepare, handle, portion and package food and beverages. Assemble trays in the kitchen and/or serve meals in a dining room setting. Provide patient meal delivery and pick up. Order and put away unit supplies. Safely operate and clean industrial food service equipment. Adhere to safety, sanitation, and food preparation standards in accordance with AHS policies and guidelines. The successful candidate will be able to: Work independently in a fast-paced environment with speed and accuracy. Work under pressure in high stress situations. Communicate effectively in English with patients, co-workers, and other hospital departments. Demonstrate critical thinking skills and initiative. Work as an effective, professional team member. Demonstrate a patient first approach as outlined in the AHS Foundational Strategies. Perform basic math functions to measure out food portions. Please note this position is located in High River; it is approximately 68 kilometres south of Calgary. The cinematic Town of High River (population approx. 13,600) sprawling along the Highwood River and its diverse surrounds have provided the backdrop for various films and TV shows including Superman II, Moondance Alexander, and Heartland.

Description:

As a Food Service I, you will be responsible for performing a variety of routine tasks associated with basic food preparation in accordance with AHS standards and procedures. Your typical duties may include packaging and portioning food items, preparing food according to set guidelines and menus, serving meals to patients and customers and cleaning and sanitizing equipment, dishes, tables and serving areas.

  • Classification: Food Service I
  • Union: AUPE GSS
  • Unit and Program: Food, Laundry, Environmental Services
  • Primary Location: High River
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 0.00
  • Posting End Date: 04-SEP-2026
  • Employee Class: Casual/Relief
  • Date Available: 14-SEP-2026
  • Hours per Shift: Varies
  • Length of Shift in weeks: Varies
  • Shifts per cycle: Varies
  • Shift Pattern: Days, Evenings, Weekends
  • Days Off: Other
  • Minimum Salary: $22.05
  • Maximum Salary: $23.69
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Completion of Grade 10 or equivalent. Physically capable to lift food, supplies and equipment up to 46lbs and must be able to push/pull meal carts up to 250lbs. This position requires you to walk and stand on your feet for the duration of your shift.

Additional Required Qualifications:

Basic knowledge of and experience with computer applications. All new employees must be able to attend 1-2 days of Patient Food Services new employee orientation. Applications with a completed job profile and/or resume will be considered.

Preferred Qualifications:

1 year of customer service experience. 1 year of food service experience. Experience in a hospital or long-term care environment. Experience with inventory management; receiving deliveries, managing expiry dates, and minimizing waste while utilizing "First In - First Out" procedures. Experience with Commercial Food Service Equipment. Food Safe Certification or equivalent. WHMIS training.

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