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Service Delivery Manager Jobs in Virginia (NOW HIRING)

Delivery Manager

Reston, VA ยท On-site

$170K - $185K/yr

The Delivery Manager owns delivery execution for a key workstream of the program. Workstream teams vary from 25-50 resourced scrum teams. You will be responsible technical delivery management of ...

Delivery Manager

Reston, VA ยท On-site

$120 - $180/hr

The Delivery Manager owns delivery execution for a key workstream of the program. Workstream teams vary from 25-50 resourced scrum teams. You will be responsible technical delivery management of ...

New

Senior Delivery Manager

Charlottesville, VA ยท On-site +1

$92K - $123K/yr

  • Medical

  • Retirement

CFA Institute is seeking a Senior Delivery Manager to improve organisational delivery procedures and implement operational plans that enable effective, predictable delivery across our products and ...

Manager, Delivery - CX AI

Charlottesville, VA ยท On-site

$100K - $160K/yr

Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business ... The Opportunity As a Manager, Delivery - CX AI , you'll partner with engineering and product ...

Program Delivery Manager

Mclean, VA ยท Hybrid

$69K - $133K/yr

The Collections and Member Management Program Delivery Manager within Decision Management Execution ... Minimum of five (5) years of experience working in financial services industry is required.

Service Delivery Coordinator

Fairfax, VA ยท On-site

$19.25 - $25.75/hr

About the job Service Delivery Coordinator Service Delivery Coordinator - Fairfax, VA area About the Opportunity Our client is an IT Managed Service Provider looking to add a Service Delivery ...

Senior Director, Service Delivery

Vienna, VA ยท On-site

$212K/yr

ITCON Services, LLC (ITCON) is seeking an accomplished and dynamic Director of Service Delivery to ... The ideal candidate will bring high energy and a proven track record of managing delivery while ...

Technical Delivery Manager

Manassas, VA ยท On-site

$101K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation ... We are looking for a Technical Deliver Manager who, * Has a drive to lead. * Has initiative to ...

Technical Delivery Manager

Manassas, VA ยท On-site

$101K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation ... We are looking for a Technical Deliver Manager who, * Has a drive to lead. * Has initiative to ...

Technical Delivery Manager

Manassas, VA ยท On-site

$101K - $188K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation ... We are looking for a Technical Deliver Manager who, * Has a drive to lead. * Has initiative to ...

Technical Delivery Manager

Richmond, VA

$130K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Owens & Minoris a global healthcare solutions company providing essential products, services and ... Understanding of Agile delivery models, product lifecycle management, and DevOps practices (CI/CD ...

Technical Functional Delivery Manager

Falls Church, VA ยท Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Oversee O&M and Help Desk operations to ensure seamless continuity of service and consistently ... delivery roadmap and proactively managing risks and dependencies. * Learn and understand the ...

Showing results 21-40

Service Delivery Manager information

See Virginia salary details

$28.8K

$93.1K

$159.1K

How much do service delivery manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service delivery manager in Virginia is $93,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $126,900.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.

What are the most commonly searched types of Service Delivery jobs in Virginia?

The most popular types of Service Delivery jobs in Virginia are:

What are popular job titles related to Service Delivery Manager jobs in Virginia?

For Service Delivery Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Service Delivery Manager jobs in Virginia look for?

The top searched job categories for Service Delivery Manager jobs in Virginia are:

What cities in Virginia are hiring for Service Delivery Manager jobs?

Cities in Virginia with the most Service Delivery Manager job openings:

Infographic showing various Service Delivery Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $93,134 per year, or $44.8 per hour.

Delivery Manager

Inadev

Reston, VA โ€ข On-site

$170K - $185K/yr

Full-time

Posted 13 days ago


Job description

Job Type
Full-time
Description
Position Summary:
The Delivery Manager owns delivery execution for a key workstream of the program. Workstream teams vary from 25-50 resourced scrum teams. You will be responsible technical delivery management of Agile teams, manage risks and dependencies, track delivery performance, and ensure workstream commitments are planned, communicated, and delivered in alignment with program objectives.
Key Responsibilities:
-Provide technical leadership to ensure a robust well architected solution on the cloud that meets customer's objectives
- Manage the entire SDLC that is AI enabled and production operations including POAM and bug fix
- Plan and manage Workstream scope, schedule, deliverables, risks, issues, and cross-team dependencies
- Coordinate Agile team execution, sprint planning, release planning, backlog readiness, and delivery reporting
- Work with product owners, scrum masters, architects, business analysts, DevSecOps, testing, and client stakeholders to remove blockers
- Track milestones, action items, staffing needs, quality indicators, and delivery metrics for the workstream
- Prepare workstream status updates, leadership briefings, risk summaries, and decision materials
- Support release readiness, UAT coordination, production deployment planning, and post-release follow-up
- Ensure delivery practices align with program governance, compliance requirements, and client expectations
- Use AI-assisted planning and reporting tools to improve forecasting, status reporting, and risk analysis
PHYSICAL DEMANDS:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Inadev Corporation does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin
INTEGRITY AND COMPLIANCE NOTICE:
All information provided by applicants must be complete, truthful, and accurate. Any intentional misrepresentation of skills, experience, credentials, or identity may result in removal from consideration for this and future employment opportunities.
For positions supporting U.S. federal government contracts, applicants may be subject to background investigations and employment eligibility verification in accordance with federal regulations. Providing false information during this process may be subject to review and action as required under applicable federal laws and security regulations.
Inadev is proud to be an Equal Opportunity Employer and a federal contractor committed to compliance with all applicable EEO, OFCCP, and federal hiring standards.
Requirements
Non-Technical Requirements:
- Must be a U.S. Citizen.
- Must be willing to work a HYRBID Schedule (3-4 Days) in Reston, VA & client locations in the Washington D.C. area as required.
- Ability to pass a 7-year background check and obtain/maintain a U.S. Government Clearance
- Strong communication and presentation skills.
- Must be able to prioritize and self-start.
- Must be adaptable/flexible as priorities shift.
- Must be enthusiastic and have passion for learning and constant improvement.
- Must be open to collaboration, feedback and client asks.
- Must enjoy working with a vibrant team of outgoing personalities.
Required Qualifications:
- 10+ years of IT delivery, project management, workstream management, or Agile program delivery experience
- Experience managing scope, schedule, risks, dependencies, and stakeholder communications across technical teams
- Experience with Agile delivery, sprint planning, release planning, metrics, and status reporting
- Strong communication, facilitation, organization, and problem-solving skills
- Experience working with cross-functional teams including product, engineering, QA, security, and operations
- Bachelor's degree in business, information systems, engineering, or a related field
Preferred Qualifications:
- Federal IT modernization or financial-regulatory program experience
- Experience with AWS-based delivery, DevSecOps, or large-scale modernization programs
- Familiarity with AI-assisted planning, reporting, risk analysis, or delivery-management tools
Salary Description
$170,000-$185,000 (based on pertinent experience)