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Service Bdc Manager Jobs in Wisconsin (NOW HIRING)

Porcaro Ford

Service Experience Coordinator

Racine, WI · On-site

$18 - $25/hr

Able to work well with service advisors, technicians, managers, and customers * Automotive service experience is helpful but not required * Previous scheduling, dispatching, BDC, receptionist, or ...

Porcaro Ford

Service Experience Coordinator

Racine, WI · On-site

$18 - $25/hr

Able to work well with service advisors, technicians, managers, and customers * Automotive service experience is helpful but not required * Previous scheduling, dispatching, BDC, receptionist, or ...

Porcaro Ford

Service Experience Coordinator

Racine, WI · On-site

$18 - $25/hr

Able to work well with service advisors, technicians, managers, and customers * Automotive service experience is helpful but not required * Previous scheduling, dispatching, BDC, receptionist, or ...

Amato Automotive Group

Amato Chrysler Dodge Jeep Ram

Glendale, WI · On-site

$55K - $120K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Check in with Sales Desk, BDC, and Office * Show up to morning meeting prepared (8:55) * Walk your ... Tour the Service Drive o Download App o Schedule first Appointment * Stock in trade in and move ...

Johnson Motors

BDC Sales Representative

New Richmond, WI · On-site

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Business Development Center Representative is responsible for lead management activities in support of the company's sales and service goals. Don't worry: NO COLD CALLING! Career Responsibilities:

Princeton IT Services

SAP SME Consultant

Neenah, WI · On-site

$63.75 - $86.75/hr

BDC, BAPI, RFC * SmartForms, Adobe Forms * User Exits, Customer Exits, BADIs * Function Modules ... AMDP (ABAP Managed Database Procedures) * OData Services and Fiori Integration * RAP (ABAP RESTful ...

Lorven Technologies

SAP SME Consultant - ABAP

Neenah, WI · On-site

$63.25 - $85.75/hr

BDC, BAPI, RFC, SmartForms, Adobe Forms * User Exits, Customer Exits, BADIs * Function Modules ... AMDP (ABAP Managed Database Procedures) * OData Services and Fiori integration * ABAP RESTful ...

Lorven technologies

SAP SME Consultant - ABAP

Neenah, WI · On-site

$80 - $85/hr

BDC, BAPI, RFC, SmartForms, Adobe Forms * User Exits, Customer Exits, BADIs * Function Modules ... AMDP (ABAP Managed Database Procedures) * OData Services and Fiori integration * ABAP RESTful ...

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Showing results 41-57

All JobsService Bdc JobsService Bdc Manager JobsService Bdc Manager Jobs in Wisconsin

Service Bdc Manager information

See Wisconsin salary details

$19.2K

$69.8K

$116.6K

How much do service bdc manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for service bdc manager in Wisconsin is $69,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $86,300.00 per year, depending on experience, location, and employer.

What is a Service BDC Manager?

A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.

How to become a Service Bdc Manager?

To become a Service Bdc Manager, candidates typically need experience in automotive service departments, strong customer service skills, and knowledge of dealership operations. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in sales or service coordination. Developing skills in communication, organization, and familiarity with dealership management software can also be beneficial.

How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?

A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Service BDC Manager?

To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.

What is the difference between Service Bdc Manager vs Service Advisor?

AspectService Bdc ManagerService Advisor
CredentialsTypically requires dealership experience, customer service skills, and sometimes certifications in automotive service managementRequires automotive knowledge, customer service skills, and often ASE certifications
Work EnvironmentOffice-based role managing customer communications and dealership operationsFrontline role interacting directly with customers and technicians
Employer & Industry UsageUsed mainly in automotive dealerships to oversee service department operationsCommonly found in automotive service departments as the primary customer liaison

The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.

What are popular job titles related to Service Bdc Manager jobs in Wisconsin?

For Service Bdc Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Service Bdc Manager jobs in Wisconsin look for?

The top searched job categories for Service Bdc Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Service Bdc Manager jobs?

Cities in Wisconsin with the most Service Bdc Manager job openings:

Service Bdc Manager jobs near you
Infographic showing various Service Bdc Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $69,841 per year, or $33.6 per hour.

Amato Chrysler Dodge Jeep Ram

Amato Automotive Group

Milwaukee, WI • On-site

$55K - $120K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 24 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development

No Experience Needed
 
Our training process includes a 2 week onboarding that will teach you everything you need to know!
 
We also include a 3 month guarantee to help during the learning curve.
 
Applicants must be…
  • Motivated
  • Coachable
  • Personable
  • Eager to engage with customers
 
 
 
Daily Expectations for a Sales Consultant
Daily Tasks
  •  Arrive on time (before 9am)
  •  Check in with Sales Desk, BDC, and Office
  •  Show up to morning meeting prepared (8:55)
  •  Walk your inventory
  •  Clear your work plan
  •  Confirm your next day’s appointments
  •  Check out with Sales Desk, BDC, and Office
When Delivering a Vehicle
  •  BE PRESENT and look presentable
  •  Be Prepared (Car gassed and cleaned properly before apt. shows)
  •  Go through Books / Vehicle Properly
  •  Tour the Service Drive
o   Download App
o   Schedule first Appointment
  •  Stock in trade in and move across the street
  •  Follow through with any “Promises” or “WE OWES”
When you have downtime
  •  Prospect
  •  Help maintain a clean and organized lot
  •  Continue your automotive education / Train
  •  Confirm the next day’s apts. 
  •  Ask manager what to do next