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Service Bdc Manager Jobs in Wisconsin (NOW HIRING)

Zimbrick Automotive

Sales BDC Rep

Madison, WI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Our BDC team is responsible for establishing and maintaining a premium, high line customer ... services. * Flexible scheduling within business hours. * Stable, experienced management team.

Johnson Motor Sales Inc

BDC Sales Representative

New Richmond, WI · On-site

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Business Development Center Representative is responsible for lead management activities in support of the company's sales and service goals. Don't worry: NO COLD CALLING! Career Responsibilities:

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Showing results 21-40

All JobsService Bdc JobsService Bdc Manager JobsService Bdc Manager Jobs in Wisconsin

Service Bdc Manager information

See Wisconsin salary details

$19.2K

$69.8K

$116.6K

How much do service bdc manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for service bdc manager in Wisconsin is $69,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $86,300.00 per year, depending on experience, location, and employer.

What is a Service BDC Manager?

A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.

How to become a Service Bdc Manager?

To become a Service Bdc Manager, candidates typically need experience in automotive service departments, strong customer service skills, and knowledge of dealership operations. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in sales or service coordination. Developing skills in communication, organization, and familiarity with dealership management software can also be beneficial.

How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?

A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Service BDC Manager?

To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.

What is the difference between Service Bdc Manager vs Service Advisor?

AspectService Bdc ManagerService Advisor
CredentialsTypically requires dealership experience, customer service skills, and sometimes certifications in automotive service managementRequires automotive knowledge, customer service skills, and often ASE certifications
Work EnvironmentOffice-based role managing customer communications and dealership operationsFrontline role interacting directly with customers and technicians
Employer & Industry UsageUsed mainly in automotive dealerships to oversee service department operationsCommonly found in automotive service departments as the primary customer liaison

The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.

What are popular job titles related to Service Bdc Manager jobs in Wisconsin?

For Service Bdc Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Service Bdc Manager jobs in Wisconsin look for?

The top searched job categories for Service Bdc Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Service Bdc Manager jobs?

Cities in Wisconsin with the most Service Bdc Manager job openings:

Service Bdc Manager jobs near you
Infographic showing various Service Bdc Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $69,841 per year, or $33.6 per hour.

Business Development Representative

Sheboygan Chevrolet GMC Cadillac

Sheboygan, WI • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago

Job description

Make $40,000–$60,000+ per year setting appointments and driving dealership growth.

Sheboygan Auto Group is hiring a Business Development Representative (BDR) to support both our sales and service departments. This is a fast-paced, high-impact role where your effort directly drives appointments, traffic, and revenue.

If you’re great on the phone, organized, and motivated to succeed — this is your opportunity to break into automotive and grow your career.

What You’ll Do:

  • Respond to inbound internet leads (sales and service) via phone, email, and chat

  • Make outbound calls to schedule appointments and follow up with customers

  • Assist customers with scheduling service appointments, recalls, and general inquiries

  • Follow up with unsold customers and missed appointments (no-shows)

  • Provide accurate information and route customers to the right department

  • Track all activity in CRM and hit daily/weekly performance goals

  • Build strong relationships with sales, service, and management teams

What We’re Looking For:

  • Customer service, BDC, or call center experience preferred

  • Strong communication skills (phone, email, text)

  • Comfortable handling high call volume

  • Tech-savvy with strong computer skills

  • Organized, driven, and team-oriented

  • Positive attitude and strong work ethic

Compensation & Benefits:

  • $40,000–$60,000+ annual earnings

  • Base pay + performance bonuses (appointments shown/sold)

  • Medical, dental, vision insurance

  • Life insurance

  • 401(k)

  • Employee discounts on products and services

Why Join Sheboygan Auto Group:

  • Paid training (in-store + online + manufacturer training)

  • Work with the latest automotive technology and vehicles

  • Clear path into sales or dealership leadership roles

  • Supportive, team-focused environment

  • High-growth role tied directly to dealership success

About Us

Since opening our doors, Sheboygan Auto Group has remained committed to providing an outstanding customer experience. Customer satisfaction is our highest priority, and our team works together to achieve excellence in every aspect of our business. We strive to be the premier automotive dealership in Sheboygan County by delivering superior service, value, and trust.

Our employees enjoy ongoing training, a positive and energetic culture, and real opportunities for career advancement. We believe that investing in our team leads to long-term success — because happy employees create happy customers.

As part of the Rydell Automotive Group, we are dedicated to building lifelong relationships with our customers and delivering the award-winning service our community has come to expect.

Equal Opportunity Employer

Sheboygan Auto Group is an equal opportunity employer and is committed to creating an inclusive workplace for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under federal, state, or local law. All employment decisions are based on qualifications, merit, and business needs.

We are committed to providing a safe, drug-free work environment. All applicants must be willing to submit to a pre-employment background check and drug screening, and must possess a valid driver’s license with a satisfactory driving record.

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