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Service Bdc Manager Jobs in Arizona (NOW HIRING)

BDC Representative

Phoenix, AZ ยท On-site

$14.25 - $19/hr

Interact with customers to identify their individual needs and opportunities for service appointments * Excellent phone skills * Scheduling and coordinating appointments for clients * Managing and ...

SAP Business Data Cloud (BDC) Consultant

Scottsdale, AZ ยท On-site

$67.25 - $87.75/hr

We Are: Accenture is a global professional services company with leading capabilities in digital ... You will be a client-facing leader, managing stakeholder expectations and driving alignment across ...

New

Researches, evaluates, purchases and manages school services including building maintenance ... BDC, A Public Charter School, Inc., BTX Schools, Inc., BASIS Independent Schools, LLC, and any ...

Researches, evaluates, purchases and manages school services including building maintenance ... BDC, A Public Charter School, Inc., BTX Schools, Inc., BASIS Independent Schools, LLC, and any ...

Researches, evaluates, purchases and manages school services including building maintenance ... BDC, A Public Charter School, Inc., BTX Schools, Inc., BASIS Independent Schools, LLC, and any ...

Showing results 41-60

Service Bdc Manager information

See Arizona salary details

$17.7K

$64.5K

$107.6K

How much do service bdc manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service bdc manager in Arizona is $64,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $79,700.00 per year, depending on experience, location, and employer.

What is a Service BDC Manager?

A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.

What are the key skills and qualifications needed to thrive as a Service BDC Manager?

To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.

How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?

A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.

What is the difference between Service Bdc Manager vs Service Advisor?

AspectService Bdc ManagerService Advisor
CredentialsTypically requires dealership experience, customer service skills, and sometimes certifications in automotive service managementRequires automotive knowledge, customer service skills, and often ASE certifications
Work EnvironmentOffice-based role managing customer communications and dealership operationsFrontline role interacting directly with customers and technicians
Employer & Industry UsageUsed mainly in automotive dealerships to oversee service department operationsCommonly found in automotive service departments as the primary customer liaison

The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.

What are popular job titles related to Service Bdc Manager jobs in Arizona?

For Service Bdc Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Service Bdc Manager jobs in Arizona look for?

The top searched job categories for Service Bdc Manager jobs in Arizona are:

What cities in Arizona are hiring for Service Bdc Manager jobs?

Cities in Arizona with the most Service Bdc Manager job openings:

Infographic showing various Service Bdc Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,481 per year, or $31 per hour.

Findlay Subaru Prescott - Sales Consultant/Product Specialist

Findlay Automotive

Prescott, AZ โ€ข On-site

$150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Findlay Subaru Prescott is seeking an Sales Consultant/Product Specialist to join our team. As a key member of our sales department, you will play a crucial role in delivering exceptional customer service while offering in-depth knowledge of our automotive products. This position involves actively engaging with customers to understand their needs, providing recommendations, and ultimately facilitating the sales of vehicles while delivering a seamless experience.

Our organization enjoys meeting new challenges every day. We are dedicated to addressing the wants, needs and requirements of today’s consumer. We pride ourselves on our commitment to the customer, as well as the communities we serve. We have deep roots in each of our markets and our employees are an extension of our core values every day. 

Unlock uncapped earning potential with our tiered car unit structure—our top performers average $150,000+ annually. Experience a true 5-day workweek and closed Sundays. We value work-life balance so you can perform at your peak. Rare opportunity, unusually low turnover. Become a specialist for our exclusive Subaru lineup.

Candidates with direct experience working as a Sales Consultant, Service Writer, Finance Manager or BDC Manager are encouraged to apply.

Benefits:

  • Great working environment:

    As a Sales Consultant/Product Specialist at Findlay Subaru Prescott, you will play a key role in connecting customers with the right Subaru vehicles to meet their needs. You will provide expert product knowledge and outstanding customer service throughout the sales process, ensuring a positive and memorable experience. This role requires a passion for the automotive industry, excellent communication skills, and a commitment to exceeding customer expectations.

    Responsibilities
    • Engage with customers to understand their vehicle needs and preferences.
    • Demonstrate in-depth knowledge of Subaru vehicles, features, and specifications.
    • Guide customers through test drives and product demonstrations.
    • Assist customers in the sales process while maintaining high standards of professionalism and customer service.
    • Work closely with the sales team to meet and exceed sales targets.
    • Keep up-to-date with current industry trends and product information.
    Requirements
    • Previous experience in automotive sales or customer-facing roles preferred.
    • Strong interpersonal and communication skills.
    • Ability to build rapport and trust with customers quickly.
    • Enthusiasm for automobiles and product specialist expertise.
    • Valid driver’s license and clean driving record.
    • Self-motivated with a commitment to providing excellent customer service.
    Benefits
    • Competitive compensation package (details discussed during the hiring process).
    • Opportunities for career development and advancement within Findlay Subaru Prescott.
    • A supportive and collaborative team environment.
    • Access to employee discounts on Subaru vehicles and services.
    • Comprehensive training and ongoing product education.
    About the Company

    Findlay Subaru Prescott is a trusted automotive dealership located in Prescott, AZ, dedicated to providing exceptional customer experiences and quality Subaru vehicles. We pride ourselves on our knowledgeable staff, welcoming atmosphere, and commitment to customer satisfaction. Join our team and be part of a company that values integrity, teamwork, and excellence.

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  • Paid Training
  • Generous incentive and bonus programs
  • Paid Vacations
  • Medical
  • Dental and Vision insurance
  • 401K

Responsibilities:

  • Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses
  • Be the expert. Know the in’s & the out’s of product offerings, optional packages & latest technology
  • Build relationships. You are responsible for creating customers for life
  • Perform high-quality and professional demonstrations
  • Work all showroom floor and internet leads to ensure maximum performance   
  • Follow-up with buyers to ensure referral business
  • Learn to overcome objections and thrive in sales situations
  • Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses

Qualifications:

  • Available to work evenings & weekends
  • Previous sales experience
  • Drive for financial rewards
  • Professional, well-groomed personal appearance
  • High school diploma or equivalent
  • Valid in-state driver's license and automobile insurance.
  • Clean driving record