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Service Assurance Manager Jobs (NOW HIRING)

SVA

Assurance Manager

Brookfield, WI · On-site

$104K - $126K/yr

As an Assurance Manager , you'll thrive in our flexible, hybrid work environment that blends ... You'll bring technical expertise, a commitment to client service, and the ability to guide teams to ...

Avery Partners

Be Seen First

Assurance Manager

Atlanta, GA · On-site

$100K - $135K/yr

Assurance Manager - Public Accounting | Atlanta, GA A highly respected and growing public ... where exceptional client service, integrity, and a people-first culture are at the core of ...

Avery Partners

Assurance Manager

Atlanta, GA · On-site

$100K - $135K/yr

Assurance Manager - Public Accounting | Atlanta, GA A highly respected and growing public ... where exceptional client service, integrity, and a people-first culture are at the core of ...

Wertz & Associates

Assurance Manager

Cedar Rapids, IA

$109K - $131K/yr

Assurance Manager Location: Cedar Rapids, IA Employment Type: Full-Time We are partnered with a Top ... Identify opportunities for additional services and support business development What We're Looking ...

Wertz & Associates

Assurance Manager

Saint Louis, MO

$108K - $130K/yr

Assurance Manager Location: St. Louis, MO Employment Type: Full-Time We are partnered with a Top 10 ... Identify opportunities for additional services and support business development What We're Looking ...

CoStar Group

Service Assurance Associate

Richmond, VA

Service Assurance Associate CoStar Group is a leading global provider of commercial and residential ... Timely reporting of escalations to Management. * Communicate with internal departments to resolve ...

CoStar Group

Service Assurance Associate

Richmond, VA · On-site

Service Assurance Associate CoStar Group is a leading global provider of commercial and residential ... Timely reporting of escalations to Management. * Communicate with internal departments to resolve ...

CoStar

Service Assurance Associate

Richmond, VA

Service Assurance Associate CoStar Group is a leading global provider of commercial and residential ... Timely reporting of escalations to Management. Communicate with internal departments to resolve ...

Dean Dorton

Assurance Manager

Cincinnati, OH · On-site

$107K - $129K/yr

About Assurance Services Dean Dorton's assurance team partners with both public and private ... Manage all aspects of assurance engagements and risk assessments, including budgeting and ...

Dean Dorton

Assurance Manager

Fort Wright, KY

$108K - $130K/yr

About Assurance Services Dean Dorton's assurance team partners with both public and private ... Manage all aspects of assurance engagements and risk assessments, including budgeting and ...

Dean Dorton

Assurance Manager

West Chester, OH

$105K - $126K/yr

About Assurance Services Dean Dorton's assurance team partners with both public and private ... Manage all aspects of assurance engagements and risk assessments, including budgeting and ...

Dean Dorton

Assurance Manager

Indianapolis, IN

$106K - $128K/yr

About Assurance Services Dean Dorton's assurance team partners with both public and private ... Manage all aspects of assurance engagements and risk assessments, including budgeting and ...

Dean Dorton

Assurance Manager

Lexington, KY · On-site

$97K - $117K/yr

About Assurance Services Dean Dorton's assurance team partners with both public and private ... Manage all aspects of assurance engagements and risk assessments, including budgeting and ...

Dean Dorton

Assurance Manager

Cincinnati, OH

$107K - $129K/yr

About Assurance Services Dean Dorton's assurance team partners with both public and private ... Manage all aspects of assurance engagements and risk assessments, including budgeting and ...

Dean Dorton

Assurance Manager

West Chester, OH

$105K - $126K/yr

About Assurance Services Dean Dorton's assurance team partners with both public and private ... Manage all aspects of assurance engagements and risk assessments, including budgeting and ...

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Service Assurance Manager information

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$61.5K

$123K

$158.5K

How much do service assurance manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for service assurance manager in the United States is $123,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,500.00 and $134,500.00 per year, depending on experience, location, and employer.

How does a Service Assurance Manager typically collaborate with other departments to resolve service issues?

A Service Assurance Manager regularly works with cross-functional teams such as IT operations, customer support, and network engineering to quickly identify and resolve service disruptions. This collaboration often involves leading incident review meetings, coordinating root cause analysis, and facilitating communication between technical and non-technical stakeholders. By fostering strong interdepartmental relationships, the Service Assurance Manager ensures that incidents are addressed efficiently and that service restoration is prioritized, ultimately improving customer satisfaction and minimizing downtime.

What is a Service Assurance Manager?

A Service Assurance Manager is a professional responsible for ensuring that IT services meet established quality standards and are delivered reliably to customers. They oversee the monitoring, management, and improvement of service performance, quickly addressing issues to minimize downtime and disruptions. Their role often involves coordinating between technical teams, analyzing performance metrics, implementing process improvements, and ensuring compliance with service level agreements (SLAs). They play a key role in customer satisfaction and operational efficiency within an organization.

What are the key skills and qualifications needed to thrive as a Service Assurance Manager, and why are they important?

To thrive as a Service Assurance Manager, you need in-depth knowledge of IT service management (ITSM), incident/problem management, and a relevant degree, often supported by ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, and monitoring platforms is typically required. Strong analytical thinking, stakeholder communication, and leadership skills help drive service quality and coordinate cross-functional teams. These competencies ensure uninterrupted service delivery, rapid incident resolution, and high customer satisfaction in complex IT environments.

What is the difference between Service Assurance Manager vs Network Operations Center (NOC) Technician?

AspectService Assurance ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, telecommunications, or related field; certifications like Cisco CCNA or Network+ are common.Often requires a high school diploma or associate degree; certifications like CompTIA Network+ or Cisco CCNA are beneficial.
Work EnvironmentOversees service quality, manages teams, and coordinates with technical staff in office or remote settings.Monitors network systems, troubleshoots issues, and works in a control room or data center environment.
Employer & Industry UsageFound in telecom, IT service providers, and large enterprise companies.Common in telecom, internet service providers, and data centers.

The Service Assurance Manager focuses on ensuring overall service quality, managing teams, and strategic planning, while the Network Operations Center Technician handles real-time network monitoring and troubleshooting. Both roles are essential in maintaining network reliability but differ in scope and responsibilities.

More about Service Assurance Manager jobs
What cities are hiring for Service Assurance Manager jobs? Cities with the most Service Assurance Manager job openings:
What states have the most Service Assurance Manager jobs? States with the most job openings for Service Assurance Manager jobs include:
What job categories do people searching Service Assurance Manager jobs look for? The top searched job categories for Service Assurance Manager jobs are:
Service Assurance Manager jobs near you
Infographic showing various Service Assurance Manager job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 62% Full Time, 35% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $123,006 per year, or $59.1 per hour.

Assurance Manager

SVA Certified Public Accountants, S.C.

Brookfield, WI • Hybrid

$104K - $126K/yr

Full-time

Medical, Life

Posted 19 days ago

Job description

Are you ready to take the next step in your public accounting career? SVA, a leading Certified Public Accounting firm, is seeking a dynamic and experienced Assurance Manager to join our team in Brookfield, WI. If you're passionate about fostering growth—for yourself, your clients, and your community—this is the opportunity for you.

As an Assurance Manager, you'll thrive in our flexible, hybrid work environment that blends professional excellence with a culture of encouragement and continuous learning. At SVA, we are dedicated to "Serving People Better," helping our employees, clients, and communities flourish.

Your role as an Assurance Manager will be pivotal in leading audit engagements, mentoring talented team members, and building lasting client relationships. Our work schedule typically runs Monday through Friday from 8 a.m. to 5 p.m., with flexibility as needed. During busy season, you'll showcase your expertise with a commitment of 55+ hours per week, but we balance the year with perks like summer Fridays off to recharge.

We're looking for a seasoned Assurance Manager with a bachelor’s degree, CPA, and at least 5+ years of public accounting experience. You'll bring technical expertise, a commitment to client service, and the ability to guide teams to success in a fast-paced environment.

SVA offers a suite of unique benefits designed to support your personal and professional life. These include a Lifestyle Spending Account for your wellness goals, profit-sharing opportunities, and a variety of health plan options to suit your needs.

As an Assurance Manager, you'll find a workplace that values collaboration, innovation, and professional development. Whether it's leading complex engagements, mentoring up-and-coming professionals, or engaging with the community, your contributions will be recognized and celebrated.

Join a firm where your hard work matters and where you can make an impact every day. If you’re ready to bring your expertise to a team that’s as committed to excellence as you are, apply now for the Assurance Manager position in Brookfield, WI.

Role is based in Wisconsin. 

Take the first step in your exciting next chapter—apply today!

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