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Service Assurance Manager Jobs in Georgia (NOW HIRING)

Windham Brannon

Assurance Manager

Atlanta, GA · On-site +1

$107K - $129K/yr

We believe that best-in-class client service starts by creating exceptional outcomes for our people - by offering more to our team, we can offer even more to our clients. Our award-winning culture ...

Moore Colson

Assurance Manager

Atlanta, GA · Hybrid

$107K - $129K/yr

Moore Colson is looking for a dynamic Assurance Manager to join our growing Assuranceteam in ... service firms. Supported by a culture that values and invests in its People , we create an ...

Trueseek

Audit & Assurance Manager

Atlanta, GA · On-site

$110K - $210K/yr

We're seeking an Audit & Assurance Manager with expertise in financial reporting and engagement leadership who is eager to deliver exceptional client service without sacrificing personal balance.

GBC Food Services

Field QA Manager

Atlanta, GA · On-site

Job Overview The Field QA Manager provides hands-on, field-based leadership for food safety and quality assurance across GBC Food Services' prepared food programs. This role serves as the primary ...

GBC Food Services LLC

Field QA Manager

Atlanta, GA · On-site

Job Type Full-time Description Job Overview The Field QA Manager provides hands-on, field-based leadership for food safety and quality assurance across GBC Food Services' prepared food programs. This ...

Ambio Inc

Quality Assurance Manager

Grovetown, GA · On-site

To maintain tracking for deviations, corrective and preventative actions, service complaints and ... Manage or assist in external inspections and verify the completion of corrective action as required ...

Tamarack Foods

Quality Assurance Manager

Americus, GA · On-site

$70K - $80K/yr

Work with Director of R&D and Technical Services and Regulatory Specialist (if needed) when ... Review QA indicators are in compliance with company standards and monitor KPI's for continuous ...

Tamarack Foods

Quality Assurance Manager

Americus, GA · On-site

Work with Director of R&D and Technical Services and Regulatory Specialist (if needed) when ... Review QA indicators are in compliance with company standards and monitor KPI's for continuous ...

Tamarack Foods

Quality Assurance Manager

Americus, GA · On-site

$70K - $80K/yr

Work with Director of R&D and Technical Services and Regulatory Specialist (if needed) when ... Review QA indicators are in compliance with company standards and monitor KPI's for continuous ...

Tata Consultancy Service Limited

QA Manager

Atlanta, GA · On-site

$100K - $125K/yr

Java • ADA Testing Roles & Responsibilities • Experience in a wide range of skill sets, roles and industry verticals supporting Manual and Automated testing solutions, Test Management, Test Data ...

Verida Inc

Quality Assurance Manager - WI

Villa Rica, GA · On-site

Leads service quality monitoring, performance measurement, trend analysis, complaint and grievance ... Supervise Quality Assurance staff, including workload management, performance evaluations, coaching ...

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All JobsService Assurance JobsService Assurance Manager JobsService Assurance Manager Jobs in Georgia

Service Assurance Manager information

See Georgia salary details

$51.9K

$103.9K

$133.8K

How much do service assurance manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for service assurance manager in Georgia is $103,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,100.00 and $113,600.00 per year, depending on experience, location, and employer.

What is a service assurance manager?

A Service Assurance Manager is a professional responsible for ensuring that IT services meet established quality standards and are delivered reliably to customers. They oversee the monitoring, management, and improvement of service performance, quickly addressing issues to minimize downtime and disruptions. Their role often involves coordinating between technical teams, analyzing performance metrics, implementing process improvements, and ensuring compliance with service level agreements (SLAs). They play a key role in customer satisfaction and operational efficiency within an organization.

What are the key skills and qualifications needed to thrive as a service assurance manager?

To thrive as a Service Assurance Manager, you need in-depth knowledge of IT service management (ITSM), incident/problem management, and a relevant degree, often supported by ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, and monitoring platforms is typically required. Strong analytical thinking, stakeholder communication, and leadership skills help drive service quality and coordinate cross-functional teams. These competencies ensure uninterrupted service delivery, rapid incident resolution, and high customer satisfaction in complex IT environments.

How does a service assurance manager typically collaborate with other departments to resolve service issues?

A Service Assurance Manager regularly works with cross-functional teams such as IT operations, customer support, and network engineering to quickly identify and resolve service disruptions. This collaboration often involves leading incident review meetings, coordinating root cause analysis, and facilitating communication between technical and non-technical stakeholders. By fostering strong interdepartmental relationships, the Service Assurance Manager ensures that incidents are addressed efficiently and that service restoration is prioritized, ultimately improving customer satisfaction and minimizing downtime.

What is the difference between Service Assurance Manager vs Network Operations Center (NOC) Technician?

AspectService Assurance ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, telecommunications, or related field; certifications like Cisco CCNA or Network+ are common.Often requires a high school diploma or associate degree; certifications like CompTIA Network+ or Cisco CCNA are beneficial.
Work EnvironmentOversees service quality, manages teams, and coordinates with technical staff in office or remote settings.Monitors network systems, troubleshoots issues, and works in a control room or data center environment.
Employer & Industry UsageFound in telecom, IT service providers, and large enterprise companies.Common in telecom, internet service providers, and data centers.

The Service Assurance Manager focuses on ensuring overall service quality, managing teams, and strategic planning, while the Network Operations Center Technician handles real-time network monitoring and troubleshooting. Both roles are essential in maintaining network reliability but differ in scope and responsibilities.

What are popular job titles related to Service Assurance Manager jobs in Georgia?

For Service Assurance Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Service Assurance Manager jobs in Georgia look for?

The top searched job categories for Service Assurance Manager jobs in Georgia are:

What cities in Georgia are hiring for Service Assurance Manager jobs?

Cities in Georgia with the most Service Assurance Manager job openings:

Service Assurance Manager jobs near you
Infographic showing various Service Assurance Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $103,864 per year, or $49.9 per hour.

Assurance Manager

Atlanta, GA • On-site, Remote

Windham Brannon
Accounting Services • 51 - 200 employees
Learn more about Windham Brannonexternal

$107K - $129K/yr

Full-time

Life, Retirement, PTO

Re-posted 26 days ago

Key responsibilities

  • Lead and oversee the planning, risk assessment, design, and execution of audit procedures to ensure compliance with GAAP and auditing standards

  • Develop and maintain effective working relationships with clients and firm associates

  • Review workpapers, provide training and coaching to team members, and ensure quality control and compliance with internal and external requirements

Job description

Why Windham Brannon:
Windham Brannon is a recognized leader in providing assurance, tax, and advisory services to clients both nationally and globally. We believe that best-in-class client service starts by creating exceptional outcomes for our people - by offering more to our team, we can offer even more to our clients. Our award-winning culture has been consistently recognized for helping our people achieve success and fulfillment in their work and personal lives. We are dedicated to providing all of our employees a diverse, equitable and inclusive environment that allows our professionals to live a balanced lifestyle between their work responsibilities and personal commitments.
Offering more for your career...
Windham Brannon understands that a successful career requires continuously learning and gaining knowledge in your profession. That's why we prioritize the following for our people.
  • Dedicated learning and development budget for each employee
  • Coaches who are dedicated to your career growth and development, helping you thrive in the workplace
  • Referral, performance, and business development bonus opportunities

Offering more for your life...
  • Our competitive benefits package is designed to positively impact your life outside of work.
  • Hybrid and flexible work environment
  • Employer-paid dependent care, life insurance, disability, accident and critical illness, and pet insurance
  • 401(k) plan with company matching
  • PTO, paid holidays, and summer hours

Offering more for your community...
Windham Brannon believes that we succeed as a firm when those in our community can succeed, too. Our WB Foundation regularly contributes to charities supported by our employees and friends of the month, and we provide regular volunteer support to several not-for-profit organizations throughout the year.
What you will do...
  • Develop effective working relationships with clients and firm associates
  • Lead and provide oversight for the planning and risk assessment, design and execution of audit procedures, and issuance of financial statements that are in compliance with GAAP
  • Effectively delegate responsibility by providing clear expectations and instructions, along with appropriate training and monitoring
  • Timely review workpapers, providing appropriate on-the-job training and coaching
  • Deliver strong quality control by ensuring compliance with internal audit methodologies and external requirements
  • Coach and develop associates and seniors
  • Participates in training and developmental opportunities

What you bring...
  • Required: CPA
  • Required: 5+ years of public accounting experience
  • Advanced knowledge of generally accepted accounting principles, financial statements disclosures, and generally accepted auditing standards required.
  • Experience working with clients in a variety of industries including but not limited to manufacturing, construction, hospitality, professional services, NFP, real estate, employee benefit plans, etc.
  • Prior experience managing audit engagements
  • Strong analytical, technical research, and project management skills
  • Strong character traits of integrity, objectivity and a high standard of ethics

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