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Service Assurance Manager Jobs in Georgia (NOW HIRING)

TRC Talent Solutions

Assurance Manager

Atlanta, GA · On-site

$107K - $129K/yr

... an Assurance Manager to join their team in the Buckhead Atlanta Area. This is a true leadership ... services, and not-for-profit organizations. This provides strong exposure to a variety of ...

Moore Colson

Assurance Manager

Atlanta, GA · Hybrid

$107K - $129K/yr

Moore Colson is looking for a dynamic Assurance Manager  to join our  growing Assurance team ... service firms. Supported by a culture that values and invests in its People , we create an ...

Windham Brannon

Assurance Manager

Atlanta, GA · On-site +1

$107K - $129K/yr

We believe that best-in-class client service starts by creating exceptional outcomes for our people - by offering more to our team, we can offer even more to our clients. Our award-winning culture ...

Allen Media Group

QA Manager

Atlanta, GA · On-site

Allen Media Group is a company focused on delivering local news and lifestyle programming through its streaming service, Local Now. They are seeking a QA Manager to lead quality assurance for their ...

Trueseek

Audit & Assurance Manager

Atlanta, GA

$110K - $210K/yr

We're seeking an Audit & Assurance Manager with expertise in financial reporting and engagement leadership who is eager to deliver exceptional client service without sacrificing personal balance.

Weather Group Television LLC

QA Manager

Atlanta, GA · On-site

About Local Now Local Now is a free, ad-supported streaming service delivering local news, weather ... The Role We are hiring a QA Manager to lead quality assurance for our streaming platform across ...

Ambio Inc

Quality Assurance Manager

Grovetown, GA · On-site

To maintain tracking for deviations, corrective and preventative actions, service complaints and ... Manage or assist in external inspections and verify the completion of corrective action as required ...

Ambio Inc

Quality Assurance Manager

Grovetown, GA · On-site

To maintain tracking for deviations, corrective and preventative actions, service complaints and ... Manage or assist in external inspections and verify the completion of corrective action as required ...

Tamarack Foods

Quality Assurance Manager

Americus, GA · On-site

Work with Director of R&D and Technical Services and Regulatory Specialist (if needed) when ... Review QA indicators are in compliance with company standards and monitor KPI's for continuous ...

Tamarack Foods

Quality Assurance Manager

Americus, GA · On-site

Work with Director of R&D and Technical Services and Regulatory Specialist (if needed) when ... Review QA indicators are in compliance with company standards and monitor KPI's for continuous ...

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All JobsService Assurance JobsService Assurance Manager JobsService Assurance Manager Jobs in Georgia

Service Assurance Manager information

See Georgia salary details

$51.9K

$103.9K

$133.8K

How much do service assurance manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service assurance manager in Georgia is $103,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,100.00 and $113,600.00 per year, depending on experience, location, and employer.

How does a service assurance manager typically collaborate with other departments to resolve service issues?

A Service Assurance Manager regularly works with cross-functional teams such as IT operations, customer support, and network engineering to quickly identify and resolve service disruptions. This collaboration often involves leading incident review meetings, coordinating root cause analysis, and facilitating communication between technical and non-technical stakeholders. By fostering strong interdepartmental relationships, the Service Assurance Manager ensures that incidents are addressed efficiently and that service restoration is prioritized, ultimately improving customer satisfaction and minimizing downtime.

What is a service assurance manager?

A Service Assurance Manager is a professional responsible for ensuring that IT services meet established quality standards and are delivered reliably to customers. They oversee the monitoring, management, and improvement of service performance, quickly addressing issues to minimize downtime and disruptions. Their role often involves coordinating between technical teams, analyzing performance metrics, implementing process improvements, and ensuring compliance with service level agreements (SLAs). They play a key role in customer satisfaction and operational efficiency within an organization.

What are the key skills and qualifications needed to thrive as a service assurance manager?

To thrive as a Service Assurance Manager, you need in-depth knowledge of IT service management (ITSM), incident/problem management, and a relevant degree, often supported by ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, and monitoring platforms is typically required. Strong analytical thinking, stakeholder communication, and leadership skills help drive service quality and coordinate cross-functional teams. These competencies ensure uninterrupted service delivery, rapid incident resolution, and high customer satisfaction in complex IT environments.

What is the difference between Service Assurance Manager vs Network Operations Center (NOC) Technician?

AspectService Assurance ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, telecommunications, or related field; certifications like Cisco CCNA or Network+ are common.Often requires a high school diploma or associate degree; certifications like CompTIA Network+ or Cisco CCNA are beneficial.
Work EnvironmentOversees service quality, manages teams, and coordinates with technical staff in office or remote settings.Monitors network systems, troubleshoots issues, and works in a control room or data center environment.
Employer & Industry UsageFound in telecom, IT service providers, and large enterprise companies.Common in telecom, internet service providers, and data centers.

The Service Assurance Manager focuses on ensuring overall service quality, managing teams, and strategic planning, while the Network Operations Center Technician handles real-time network monitoring and troubleshooting. Both roles are essential in maintaining network reliability but differ in scope and responsibilities.

What are popular job titles related to Service Assurance Manager jobs in Georgia? For Service Assurance Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Assurance Manager jobs in Georgia look for? The top searched job categories for Service Assurance Manager jobs in Georgia are:
What cities in Georgia are hiring for Service Assurance Manager jobs? Cities in Georgia with the most Service Assurance Manager job openings:
Service Assurance Manager jobs near you
Infographic showing various Service Assurance Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $103,864 per year, or $49.9 per hour.

Assurance Manager

TRC Talent Solutions

Atlanta, GA • On-site

$107K - $129K/yr

Full-time

Posted 22 days ago

Job description

TRCs client, a well-respected and growing public accounting firm, has a direct hire opportunity for an Assurance Manager to join their team in the Buckhead Atlanta Area. This is a true leadership role where you will oversee audit engagements from planning through execution, with full ownership of client relationships, financial statement delivery, and team development. Youll play a key role in driving engagement success while mentoring and developing staff and seniors. The firm works across a diverse client base including manufacturing, construction, real estate, hospitality, professional services, and not-for-profit organizations. This provides strong exposure to a variety of industries and business challenges, along with the opportunity to build deeper client relationships and have a meaningful impact.
This environment offers the best of both worldshigh-quality, complex work similar to larger firms, but within a more balanced and sustainable structure that allows for long-term career growth without the constant intensity often found elsewhere.
What youll be doing:
-Lead audit planning, risk assessment, and execution for multiple engagements
-Oversee the preparation and review of workpapers and financial statements in accordance with GAAP
-Ensure quality control and compliance with internal methodologies and external standards
-Manage timelines, budgets, and overall engagement performance
-Serve as a primary point of contact for clients, building strong, trusted relationships
-Delegate work effectively, provide clear direction, and review team output
-Coach, mentor, and develop associates and seniors to support their growth
What theyre looking for:
-CPA required
-5+ years of public accounting experience within audit/assurance
-Prior experience managing or leading audit engagements
-Strong understanding of GAAP, financial reporting, and auditing standards
-Proven ability to lead teams and manage multiple priorities
-Strong communication skills and a client-focused mindset