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Service Operations Jobs in Georgia (NOW HIRING)

Flexcar LLC

Service Operations Manager

Morrow, GA · On-site

$62K - $86K/yr

Service Operations Manager Location: Onsite, Morrow, GA Compensation: $62K - $86K/year + 15% Bonus + Full Benefits Day One Flexcar is completely reimagining car ownership. We offer the world's first ...

Flexcar

Service Operations Manager

Morrow, GA · On-site

Service Operations Manager Location: Onsite, Morrow, GA Compensation: $62K - $86K/year + 15% Bonus + Full Benefits Day One Flexcar is completely reimagining car ownership. We offer the world's first ...

PowerSecure

Service Operations Specialist

Ball Ground, GA · On-site

$48K - $64K/yr

The Service Operations Specialist provides administrative support to the Service organization by assisting with work order management and technician support. This role works closely with internal ...

Hp

Service Operations Specialist

Alpharetta, GA · On-site

$83K - $127K/yr

Service Operations Specialist Description - This role is responsible for the end-to-end execution and control of the purchase order and supplier invoice lifecycle for a defined portfolio of services ...

SSA Group

Director of Food Service Operations

Atlanta, GA · On-site

$67K - $70K/yr

Director of Food Service Operations Reports to: The General Manager Responsibilities (*Catering responsibilities applicable only at specified accounts and may not apply to this role.) * Coach ...

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All JobsService Operations JobsService Operations Jobs in Georgia

Service Operations information

See Georgia salary details

$30K

$66.4K

$110.6K

How much do service operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service operations in Georgia is $66,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What is service operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

What are the key skills and qualifications needed to thrive in service operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What are some common challenges faced by professionals in service operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What are the most commonly searched types of Service Operations jobs in Georgia?

The most popular types of Service Operations jobs in Georgia are:

What are popular job titles related to Service Operations jobs in Georgia?

For Service Operations jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Service Operations jobs in Georgia look for?

The top searched job categories for Service Operations jobs in Georgia are:

Service Operations jobs near you
Infographic showing various Service Operations job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $66,407 per year, or $31.9 per hour.

Service Operations Coordinator

Gold Medal Pools

Atlanta, GA • On-site

Full-time

Posted 5 days ago

Job description

Description:

Andy’s Pool Service is looking for a highly organized, customer-focused Service Operations Coordinator to help keep our residential and commercial service operations running smoothly.

This role serves as a key connection between our customers, service technicians, and internal teams. The Service Operations Coordinator is responsible for coordinating technician schedules, monitoring daily service workflows, assisting with customer needs, maintaining inventory, and ensuring important information and follow-ups don’t fall through the cracks.

The ideal candidate is a strong communicator and problem-solver who enjoys working in a fast-paced environment, can confidently manage changing priorities, and takes ownership of seeing tasks through to completion.

What You’ll Do

Service Operations & Scheduling

  • Coordinate daily and weekly schedules for residential service technicians. 
  • Monitor service workflows and adjust schedules based on changing operational needs. 
  • Track open service requests and follow up to help ensure timely completion. 
  • Communicate schedule changes, service needs, and important customer information to technicians. 
  • Work closely with other departments to support efficient operations and strong communication. 

Customer Service

  • Provide professional and responsive support to customers regarding service-related questions and concerns. 
  • Assist with resolving customer concerns and escalate complex issues when appropriate. 
  • Coordinate with technicians and internal teams to gather information and provide customers with timely updates. 
  • Build positive customer relationships through clear communication and consistent follow-through. 
  • Help ensure outstanding customer issues are followed through to resolution. 

Inventory Management

  • Monitor inventory levels and maintain accurate inventory records. 
  • Identify inventory needs, shortages, and discrepancies. 
  • Coordinate inventory needs with the appropriate team members. 
  • Support inventory control processes and overall organization. 

Operational Support

  • Maintain accurate service records and operational documentation. 
  • Identify opportunities to improve scheduling, communication, and workflow efficiency. 
  • Assist with special projects and cross-functional initiatives. 
  • Perform other duties as assigned. 


Requirements: What We’re Looking For
  • 2–3 years of experience in service coordination, dispatching, scheduling, customer service, account management, field service operations, or a related role preferred. 
  • Strong organizational and time-management skills. 
  • Excellent written and verbal communication skills. 
  • Strong customer service and conflict-resolution abilities. 
  • Ability to prioritize multiple responsibilities in a fast-paced environment. 
  • Strong attention to detail and follow-through. 
  • Ability to problem-solve and make sound decisions when priorities change. 
  • Comfortable communicating with both customers and field employees. 
  • Proficiency with Microsoft Office. 
  • Experience with HubSpot, Pool Brain, NetSuite, or similar business systems is a plus.