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Service Operations Jobs in Georgia (NOW HIRING)

Domino's

Food Service Operations Manager

Pooler, GA · On-site

Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain, & slush), including self-service, Full ...

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Burlington

Operations Service Manager

Atlanta, GA

$23.50 - $35.50/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Alpharetta, GA

$21 - $29/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

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Service Operations information

See Georgia salary details

$30K

$66.4K

$110.6K

How much do service operations jobs pay per year?

As of Jul 22, 2026, the average yearly pay for service operations in Georgia is $66,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What is Service Operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

What are some common challenges faced by professionals in Service Operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What are the key skills and qualifications needed to thrive in Service Operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What is the role of service operations?

Service operations involve managing and coordinating the delivery of services to ensure efficiency, quality, and customer satisfaction. This role typically includes overseeing processes, optimizing workflows, and utilizing tools like service management software to meet organizational goals.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What are 5 careers in operations?

Careers in operations include roles such as Operations Manager, Supply Chain Analyst, Logistics Coordinator, Quality Assurance Specialist, and Production Supervisor. These positions involve managing processes, optimizing workflows, and ensuring efficiency within organizations, often requiring skills in project management and familiarity with tools like ERP systems.

Is operations a high paying job?

Service operations roles can offer competitive salaries, especially with experience, certifications, and in larger organizations. Salaries vary based on industry, location, and level of responsibility, but many operations positions provide a solid income and opportunities for advancement.

What jobs pay 4000 a week without a degree?

In service operations, high-paying roles such as sales managers, technical support supervisors, or logistics coordinators can earn around $4,000 weekly, often requiring experience, strong communication skills, and industry knowledge rather than a degree. These positions may involve managing teams, overseeing operations, or working in fast-paced environments, with some earning bonuses or commissions that boost income to this level.
What are the most commonly searched types of Service Operations jobs in Georgia? The most popular types of Service Operations jobs in Georgia are:
What are popular job titles related to Service Operations jobs in Georgia? For Service Operations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Operations jobs in Georgia look for? The top searched job categories for Service Operations jobs in Georgia are:
Service Operations jobs near you
Infographic showing various Service Operations job openings in Georgia as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,407 per year, or $31.9 per hour.
Service Operations Supervisor - GA

Service Operations Supervisor - GA

Vensure Employer Services

Duluth, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.
About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .
Position Summary
The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This role involves coordinating user setup and training, facilitating client retention strategies, and acting as a liaison between clients and internal operations. The Service Consultant will also oversee payroll processing, analyze data for process improvements, and provide guidance on tax and reporting requirements.
Essential Duties and Responsibilities
  • Act as the primary contact for assigned group of clients.
  • Coordinate user set-up and provide training for client-facing web-based payroll, custom reporting software and service platforms.
  • Facilitate proactive intervention steps for at-risk clients, collaborating with internal teams, clients, and business consultants for successful retention.
  • Manage client accounts by establishing and reinforcing strong relationships with clients, internal partners, brokers, and peers through proactive touch points and service recommendations.
  • Act as a liaison between clients and internal operations to ensure seamless delivery of services in line with department SOPs.
  • Coordinate and lead client meetings to review and discuss escalated issues or significant matters related to the client's account.
  • Identify gaps in client processed and introduce new products and services based on identified client needs.
  • Manage and escalate client issues through various communication platforms, including submitting cases in Client Space to internal departments for resolution.
  • Determine and recommend annual increases and/or reductions to client's administrative fees.
  • Assist with client tax account registration guidance, provide education on payroll tax questions, and obtain clients' tax account login credentials when entering a new state.
  • Manage and escalate payroll tax notices and drive them to resolution.
  • Assist and provide guidance with required state and federal reporting.
  • Ensure timely and accurate payroll processing.
  • Review processed payrolls and resolve payroll errors and issues; assist the team as needed.
  • Monitor the work of Payroll Specialists who input payroll data and ensure payroll accuracy.
  • Assist in payroll calculations and deductions.
  • Maintain clear and consistent client communications.
  • Work with the Quality Control Team to process current and prior year voids and resolve posted payroll errors.
  • Analyze payroll problems and provide appropriate resolutions.
  • Facilitate frequent communication regarding Payroll Associates and Service Associates performance, recommend training areas, and assist with coaching employees.
  • Collaborate with the Manager to implement changes, provide feedback on team performance, and escalate client issues.
  • Schedule and facilitate weekly POD team huddles to discuss client escalations and learning opportunities.
  • Regular attendance at the assigned work location for our corporate office locations is an essential job function. For team members who are located in or near Chandler, AZ or Duluth, GA offices, this is an in-office position

Marginal Functions
  • Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
  • Assist in organizing and maintaining shared team resources, such as checklists, templates, and reference materials.
  • Provide occasional backup support for routine payroll processing during high-volume periods or team member absences.
  • Attend webinars and training to stay up to date on best practices related to the company and department.
  • Complete projects and other duties as assigned by supervisor.

Knowledge, Skills, and Abilities
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build positive working relationships.
  • Strong time-management skills, with the ability to prioritize effectively in a fast-paced environment.
  • Flexibility to perform a variety of assignments within the print room, including operating different equipment, running varied production jobs, and learning new machinery or processes as needed.
  • Strong ability to collaborate effectively with internal departments to support seamless operations and workflow coordination.
  • Strong work ethic and commitment to teamwork, contributing positively to a collaborative and supportive work environment.
  • Sound decision making abilities, including evaluating complex information and determining appropriate actions.
  • High level of professionalism, reliability, and enthusiasm, contributing to a positive workplace culture.
  • Exceptional attention to detail, including the ability to thoroughly review printed documents and ensure they meet quality and accuracy standards.
  • Experience in Microsoft Office software (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed.

Education & Experience
  • High School Diploma 2+ years of PEO, ASO, HCM, multistate experience preferred or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, or job training programs) required.

Physical, Mental, & Communication Demands
Physical Demands:
  • Sedentary Work: Occasionally involves sitting for extended periods, often at a desk or computer.
  • Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
  • Mobility: Occasionally walking or traversing throughout the office to meet with leaders and other employees.
  • Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
  • Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.

Mental Demands:
  • Strategic Thinking: High level of concentration required to develop and implement strategies.
  • Decision Making: Ability to make quick, informed decisions based on data and market conditions.
  • Attention to Detail: High level of accuracy needed for managing presentations, reports and communications.
  • Problem-Solving: Continuous need to identify and resolve issues that may impact performance.
  • Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines.
  • Stress Management: Ability to handle high-pressure situations calmly and effectively, especially when dealing with client concerns.

Communication Demands:
  • Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients, and external vendors.
  • Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
  • Written Communication: Prepare clear and concise documentation, including emails and notes.
  • Verbal Communication: Conduct presentations and employee training sessions; provide clear instructions and support to clients, employees and managers.

Environmental Conditions
Indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, or co-workers.
This position is eligible for the following benefits:
  • Health Insurance: Medical, dental, and vision coverage
  • Retirement Plan: 401(k) with company match
  • Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
  • Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
  • Additional Compensation: [e.g., signing bonus, commission structure] if applicable

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