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Service Operations Jobs in Georgia (NOW HIRING)

Burlington

Operations Service Manager

Alpharetta, GA · On-site

$21 - $29/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Atlanta, GA

$23.50 - $35.50/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

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All JobsService Operations JobsService Operations Jobs in Georgia

Service Operations information

See Georgia salary details

$30K

$66.4K

$110.6K

How much do service operations jobs pay per year?

As of Jun 30, 2026, the average yearly pay for service operations in Georgia is $66,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What is Service Operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

What are some common challenges faced by professionals in Service Operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What are the key skills and qualifications needed to thrive in Service Operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What is the role of service operations?

Service operations involve managing and coordinating the delivery of services to ensure efficiency, quality, and customer satisfaction. This role typically includes overseeing processes, optimizing workflows, and utilizing tools like service management software to meet organizational goals.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What jobs in the US pay 300,000 a year?

In service operations, high-paying roles such as senior operations managers, director-level positions, or specialized consultants can earn $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. These roles often require strong analytical skills, strategic planning, and experience managing large teams or complex processes.

What job makes $10,000 a month without a degree?

In service operations, high-paying roles such as sales managers, operations managers, or business development managers can earn $10,000 or more per month, often requiring strong leadership, communication skills, and experience rather than a formal degree. These positions typically involve overseeing teams, optimizing processes, and using tools like CRM software, with some roles offering performance-based bonuses that boost income significantly.

Is operations a high paying job?

Service operations roles can offer competitive salaries, especially with experience, certifications, and management responsibilities. Salaries vary by industry, location, and company size, but many operations positions provide above-average pay compared to entry-level roles.
What are the most commonly searched types of Service Operations jobs in Georgia? The most popular types of Service Operations jobs in Georgia are:
What are popular job titles related to Service Operations jobs in Georgia? For Service Operations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Operations jobs in Georgia look for? The top searched job categories for Service Operations jobs in Georgia are:
Service Operations jobs near you
Infographic showing various Service Operations job openings in Georgia as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,407 per year, or $31.9 per hour.
Food Service Operations Manager

Food Service Operations Manager

Enmark Stations, Inc.

Savannah, GA • On-site

Full-time

Posted 19 days ago

Enmarket rating

3.6

Company rating: 3.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy initiatives.
We have 128 locations across Georgia, North Carolina, and South Carolina and we are continuing to grow, which means new career opportunities!
Enmarket is looking for fresh and friendly faces to help us enrich life. If you are customer service oriented and highly motivated with a positive attitude, we hope you'll consider joining our team.
Food Service Manager
If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.
GENERAL SUMMARY
The Food Service Manager is responsible for maximizing the Store's Food Service sales, delivering and inspiring excellent customer service, maintaining our quality and safety standards, effectively managing inventory and controlling cost. The ability and desire to build and motivate a high performing team is also required.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
Workforce Management and Development
  • Responsible for the daily operation of all Food Service Areas, including, Made to Order Food, Commissary Food, Bakery, and Dispensed Beverage (coffee, fountain, & slush), including self-service, Full-service.
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity, and identify and coach up specialists for specific areas within the food service operation.
  • Ensure compliance with our food safety standards.
  • Control operational costs effectively moderate waste and lost sales.
  • Order and maintain proper inventory levels for goods, supplies, kitchen utensils and cleaning products
  • Train new and current employees on proper customer service practices
  • Recruit, hire and train new employees as needed.
  • Enforce all company procedures and protocols.
  • Other Store tasks as assigned by Store Manager.

Customer Service
  • Provide the best customer experience to every customer
  • Greet every customer with a smile and sincere greeting
  • Suggest possible purchases to the customers and promote specials
  • Assume full responsibility for the execution of Nouria's customer service program at the site level

Safety & Station Appearance
  • Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers. Assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these
  • Assure all environmental and hazardous material regulations are strictly enforced
  • Maintain safety and security of the store and document any accidents or incidents that occur
  • Manage the maintenance of the customer environment inside and around the perimeter of the store
  • Operate all assigned equipment safely and efficiently
  • support implementation of the Nouria Safety and Health program
  • Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location
  • Complete the new employee safety orientation procedure with all new or transferred employees working at the store
  • Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately
  • Encourage employees to report unsafe conditions or work practices and initiate corrective action
  • Promote a quick return to work for employees under your supervision

QUALIFICATIONS:
  • ServSafe Certification
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
  • Proven customer service experience as a manager, with proven track records for problem solving.
  • Extensive food and beverage knowledge
  • Strong leadership, motivational and people skills
  • Working knowledge of food service and coffee equipment
  • Ability to troubleshoot minor problems.

PHYSICAL REQUIREMENTS:
  • Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
  • Performs other related duties as required
  • Must be able to lift up to 50 pounds at times
  • Must be able to traverse and access all areas of the store
  • Prolonged periods sitting at a desk and working on a computer
  • Prolonged periods of standing

Enmarket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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