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Service Appointment Scheduler Jobs (NOW HIRING)

Spitzer Autoworld

Service Appointment Scheduler

Du Bois, PA

$14.50 - $18.25/hr

The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers. While you take care of our ...

Spitzer Autoworld

Service Appointment Scheduler

Monroeville, PA · On-site

$16.25 - $20.75/hr

The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers. While you take care of our ...

Spitzer Autoworld

Service Appointment Scheduler

Monroeville, PA · On-site

$16.25 - $20.75/hr

The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers. While you take care of our ...

Spitzer Autoworld

Service Appointment Scheduler

Cleveland, OH · On-site

$16 - $20.25/hr

The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers. While you take care of our ...

Spitzer Autoworld

Service Appointment Scheduler

Du Bois, PA · On-site

$14.50 - $18.25/hr

The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers. While you take care of our ...

Spitzer Automotive

Service Appointment Scheduler

Cleveland, OH · On-site

$16 - $20.25/hr

The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers. While you take care of our ...

Evergreen Subaru

Service Appointment Scheduler

Auburn, ME · On-site

$18 - $24/hr

The Service Appointment Scheduler works closely with the Service Managers and the Service Advisors to provide an exceptional experience to our customers over the phone. Primary Duties * Answering ...

Spitzer Automotive

Service Appointment Scheduler

Du Bois, PA · On-site

$14.50 - $18.25/hr

The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers. While you take care of our ...

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Service Appointment Scheduler information

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How much do service appointment scheduler jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for service appointment scheduler in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.19 per hour, depending on experience, location, and employer.

What does a service appointment scheduler do?

A Service Appointment Scheduler is responsible for coordinating and booking service appointments for customers, typically in automotive, healthcare, or home services industries. They communicate with clients to determine their needs, check availability, and confirm appointments. Additionally, they may handle rescheduling, cancellations, and keep records updated. Their role is crucial in ensuring smooth operations and customer satisfaction by managing schedules efficiently.

What are the key skills and qualifications needed to thrive as a service appointment scheduler?

To thrive as a Service Appointment Scheduler, you need strong organizational abilities, attention to detail, and experience with scheduling or administrative tasks, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, appointment scheduling systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking skills help build rapport with clients and adapt to changing schedules. These competencies are crucial for ensuring efficient operations, maximizing customer satisfaction, and minimizing service disruptions.

How does a service appointment scheduler typically collaborate with technicians and service managers to ensure smooth operations?

Service Appointment Schedulers play a crucial role in coordinating between customers, technicians, and service managers. They communicate daily with technicians to confirm availability, relay important job details, and adjust schedules as needed for urgent requests or cancellations. Schedulers also work closely with service managers to prioritize tasks, manage workflow, and resolve scheduling conflicts. Effective collaboration ensures that customer needs are met promptly and that the service department operates efficiently.

What is the difference between Service Appointment Scheduler vs Customer Service Representative?

AspectService Appointment SchedulerCustomer Service Representative
CredentialsBasic computer skills, possibly some scheduling software knowledgeCommunication skills, customer service training
Work EnvironmentOffice or service center, focused on scheduling tasksCall centers, retail, or office settings, handling customer inquiries
Industry UsageAutomotive, appliance, HVAC, and service industriesRetail, telecommunications, banking, and various service sectors
Search & ComparisonPrimarily focused on scheduling and appointment managementCustomer interaction and problem resolution

The main difference is that Service Appointment Schedulers focus on managing and scheduling service appointments, while Customer Service Representatives handle broader customer inquiries and support. Both roles require strong communication skills, but their daily tasks and industry applications differ.

How much money can a service appointment scheduler make?

A service appointment scheduler typically earns between $30,000 and $50,000 annually, depending on experience, industry, and location. Some roles may offer additional benefits or bonuses based on performance or company policies.

How to become a service appointment scheduler?

To become a service appointment scheduler, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling software or customer service is often preferred, and some roles may require knowledge of specific industry tools or certifications. Attention to detail and the ability to manage multiple appointments efficiently are important for success in this role.
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Service Appointment Scheduler jobs near you
Infographic showing various Service Appointment Scheduler job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,531 per year, or $18.5 per hour.

Service Appointment Scheduler

Spitzer Autoworld

Du Bois, PA

$14.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Spitzer Subaru in DuBois is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Service Appointment Scheduler will perform various duties including making appointments for clients, handling desk calls, correspondences and attending to customers.

While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS:

  • Flexible work schedule - 5 day work week!
  • Ongoing training with Spitzer University
  • Opportunities for advancement - we love to promote from within the organization!
  • 401K with a 5% employer match
  • Medical, dental, and vision insurance
  • Generous paid time off - 80 hours after 1 year of service
  • Paid uniforms and Name Badges
  • Employee assistance program
  • Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Answer phone calls and respond to caller inquiries regarding appointments or general information
  • Schedule appointments in accordance with the timing needs of callers and staff availability
  • Route calls to relevant department or personnel
  • Inform customers of special programs/incentives
  • Making follow up phone calls to service customers
  • Calling and confirming service appointments
  • Greet customers entering the reception cordially and guide them to the relevant location depending on the purpose of their visit
  • Scanning and filing documents
  • Performs other related duties as assigned

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