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Service Advisor Jobs in Elgin, IL (NOW HIRING)

FLAG AUTOMOTIVE GROUP

Service Advisor

Naperville, IL · On-site

AUTOMOTIVE SERVICE ADVISOR Are you a talented and experienced Service Advisor who totally enjoys the work...but the money is just not there? FLAG CHEVROLET is seeking the best of the best Service ...

FLAG AUTOMOTIVE GROUP

Service Advisor

Naperville, IL · On-site

AUTOMOTIVE SERVICE ADVISOR Are you a talented and experienced Service Advisor who totally enjoys the work...but the money is just not there? FLAG CHEVROLET is seeking the best of the best Service ...

Jiffy Lube

Service Advisor

Elmhurst, IL · On-site

$17 - $18/hr

Jiffy Lube - Immediate Automotive Service Advisor/CSA Are you passionate about providing exceptional customer service and automotive maintenance advice? Jiffy Lube is a leading provider of automotive ...

New

Toyota of Fox Lake

Service Advisor

Fox Lake, IL · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a customer-focused professional who thrives in a fast-paced environment and enjoys helping people? Bob Loquercio Auto ...

Jiffy Lube

Service Advisor

Elmhurst, IL · On-site

$17 - $18/hr

Jiffy Lube - Immediate Automotive Service Advisor/CSA Are you passionate about providing exceptional customer service and automotive maintenance advice? Jiffy Lube is a leading provider of automotive ...

New

Volvo Cars of Fort Myers

Service Advisor

Saint Charles, IL · On-site

$125 - $150/hr

Service Advisor - Earn $150,000+ | High-Volume Honda Dealership McGrath Honda of St. Charles - St. Charles, IL Are you a top-performing Service Advisor who thrives in a fast-paced environment and ...

Meineke

Service Advisor

South Elgin, IL · On-site

$55K - $85K/yr

Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer ...

Toyota of Fox Lake

Service Advisor

Fox Lake, IL · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a customer-focused professional who thrives in a fast-paced environment and enjoys helping people? Bob Loquercio Auto ...

Hawk Subaru

Service Advisor

Plainfield, IL

$100K/yr

As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain the value of maintaining their vehicles for optimal performance. Successful Service Advisors are ...

Elgin Hyundai

Service Advisor

Bartlett, IL · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated, customer-focused professional looking to grow your career in the automotive industry? At Bob Loquercio ...

Elgin Toyota

Service Advisor

Streamwood, IL · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated, customer-focused professional looking to grow your career in the automotive industry? At Bob Loquercio ...

Elgin Toyota

Service Advisor

Streamwood, IL · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated, customer-focused professional looking to grow your career in the automotive industry? At Bob Loquercio ...

Elgin Hyundai

Service Advisor

Bartlett, IL

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a motivated, customer-focused professional looking to grow your career in the automotive industry? At Bob Loquercio ...

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All JobsService Advisor JobsService Advisor Jobs in Elgin, IL

Service Advisor information

See Elgin, IL salary details

$11

$25

$44

How much do service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service advisor in Elgin, IL is $25.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $29.47 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

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Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,322 per year, or $25.6 per hour.

Service Advisor

FLAG AUTOMOTIVE GROUP

Naperville, IL • On-site

Other

Re-posted 3 days ago

Job description

AUTOMOTIVE SERVICE ADVISOR
Are you a talented and experienced Service Advisor who totally enjoys the work...but the money is just not there? FLAG CHEVROLET is seeking the best of the best Service Advisors to become an integral member of our service team.
Our Grayslake/Gurnee location is situated in a hi-traffic area. Our customers expect the best and that's what we give them!.
The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. ASE certification a plus. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.
  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Complies with and enforces all safety policies and procedures
  • Attends all staff meetings, trainings, and educational classes as required
  • Helps educate/train new staff members
  • Performs other duties as assigned

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