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Assistant Service Advisor Jobs in Elgin, IL (NOW HIRING)

Wickstrom Ford

Service Advisor

Barrington, IL · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Wickstrom Ford

Service Advisor

Barrington, IL

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Wickstrom Ford

Service Advisor

Barrington, IL · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Wickstrom Ford

Service Advisor

Barrington, IL · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Wickstrom Ford

Service Advisor

Barrington, IL · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Bull Valley Ford, Inc

Service Advisor

Woodstock, IL · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Bull Valley Ford, Inc

Service Advisor

Woodstock, IL · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Bull Valley Ford, Inc

Service Advisor

Woodstock, IL · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Bull Valley Ford, Inc

Service Advisor

Woodstock, IL · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Toyota of Fox Lake

Service Advisor

Fox Lake, IL · On-site

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a customer-focused ... Greet customers in a friendly, professional, and timely manner * Assist both English- and Spanish ...

Toyota of Fox Lake

Service Advisor

Fox Lake, IL

Service Advisor Drive Your Career Forward with Bob Loquercio Auto Group Are you a customer-focused ... Greet customers in a friendly, professional, and timely manner * Assist both English- and Spanish ...

Bill Jacobs Volkswagen

Service Advisor

Naperville, IL · On-site

$80K - $150K/yr

Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced ... On-Site Physician Assistant: Convenient access to on-site care for minor health concerns ...

Bill Jacobs Motorsport

Service Advisor

Naperville, IL · On-site

$80K - $150K/yr

Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced ... On-Site Physician Assistant: Convenient access to on-site care for minor health concerns ...

Land Rover Hinsdale

Service Advisor

Hinsdale, IL

$100K - $150K/yr

Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced ... On-Site Physician Assistant: Convenient access to on-site care for minor health concerns ...

Bill Jacobs Volkswagen

Service Advisor

Naperville, IL · On-site

$80K - $150K/yr

Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced ... On-Site Physician Assistant: Convenient access to on-site care for minor health concerns ...

Bill Jacobs Volkswagen

Service Advisor

Naperville, IL · On-site

$80K - $150K/yr

Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced ... On-Site Physician Assistant: Convenient access to on-site care for minor health concerns ...

Jaguar Land Rover Hinsdale

Service Advisor

Hinsdale, IL · On-site

$100K - $150K/yr

Successful Service Advisors are ambitious problem solvers that thrive in a very fast paced ... On-Site Physician Assistant: Convenient access to on-site care for minor health concerns ...

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Assistant Service Advisor information

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How much do assistant service advisor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for assistant service advisor in Elgin, IL is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.99 per hour, depending on experience, location, and employer.

What does an assistant service advisor make?

An assistant service advisor typically earns between $30,000 and $45,000 annually, depending on experience, location, and the employer. They support service advisors by communicating with customers, scheduling repairs, and assisting with administrative tasks in automotive service departments.

Is an assistant service advisor a good entry level job?

An assistant service advisor is often considered a suitable entry-level position in the automotive service industry, providing exposure to customer service, vehicle repair processes, and basic administrative tasks. It typically requires good communication skills and a willingness to learn, with opportunities for advancement to senior roles or service management. The role can serve as a stepping stone for those interested in automotive or service-related careers.

What is the difference between Assistant Service Advisor vs Service Advisor?

AspectAssistant Service AdvisorService Advisor
CredentialsHigh school diploma, some automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, certifications may be preferred
Work EnvironmentAssists Service Advisors in customer communication and administrative tasksInteracts directly with customers, oversees vehicle repairs, manages service process
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service centers

The Assistant Service Advisor supports the Service Advisor by handling customer inquiries and administrative duties, while the Service Advisor manages customer relationships, explains repairs, and oversees the service process. Both roles require automotive knowledge and customer service skills, but the Service Advisor has more responsibility and direct customer interaction.

What are popular job titles related to Assistant Service Advisor jobs in Elgin, IL?

For Assistant Service Advisor jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Assistant Service Advisor jobs in Elgin, IL look for?

The top searched job categories for Assistant Service Advisor jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Assistant Service Advisor jobs?

Cities near Elgin, IL with the most Assistant Service Advisor job openings:

Assistant Service Advisor jobs near you

Service Advisor

Model1 Commercial Vehicles, Inc.

Elgin, IL • On-site

$19 - $30/hr

Full-time

Medical, PTO

Re-posted 7 days ago

Job description

Overview
About Model 1 Commercial Vehicles: Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation's largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you. Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what's next. It's the strength of our relationships - both with customers and manufacturers - that allows us to keep a finger on the pulse of what our customers need and what's possible to not just source but create together. Whether it's custom-built vehicles or alternative fuel and electric vehicle (EV) options, customers have a partner from challenge all the way through solution and beyond.
Our Core Values: At Model 1, we are committed to living our core values:
  • Solving Problems: Trust what you know. Work together to find solutions. See every angle and figure it out.
  • Setting the Tone: Establish the mood that puts others at ease. Be the person that you'd want to interact with - approachable and transparent.
  • Drive Forward: Keep your eyes up to see what's ahead. Imagine better methods. Seize opportunities. Move the business and the market, meaningfully.
  • Find Balance: Match your energy at work to your energy with family, friends, and community. Decide and align your priorities. Pour into yourself and those around you.
  • Own It: Take the extra step. Fix issues when they come up. Care from start to finish. Do the right thing, every time.

Job Summary: The Service Advisor is responsible for managing and maintaining all work orders in the Retail, warranty, and Internal, service departments. Position will oversee all service operations from Exede and advise as needed. Also responsible for distributing jobs to internal service writer, as well as overseeing the Retail department and assisting when needed. Must have extensive knowledge of Model 1 customer base and be able to identify specific needs of individual customers. This person shall be the main line of communication to salesmen regarding progress on deals. Position will also assist on warranty claims and assure all claims are processed properly, and assist when needed. Must be aware of service department policies and procedures, along with the correct procedure to open and close retail work orders. This position works under minimal supervision.
What You Will Gain
  • Competitive benefits including health insurance, paid holidays, and vacation pay
  • Continuous training to provide you the opportunity to develop your full potential and be a true business partner
  • Access to an expansive network of mentors and networking opportunities
  • Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Responsibilities
Duties:
  • Manage day to day work flow in Excede for Internal,and Retail departments
  • Assign service writers work orders as needed
  • Assist Service writers with warranty claims and confirming who will pay for repair
  • Scan through work orders for "red flags" and assist service writers as needed
  • Review work orders and make sure they are in the correct status
  • Work with operations manager and maintain an accurate production schedule
  • Provide additional training to service writers as needed
  • Coordinate and manage work orders for all special projects
  • Attend all Production and BFO (Big Fleet Order) meetings
  • Effectively communicate with customers to provide updates on all escalated concerns and projects
  • Assist with managing overall workload for the service writers
  • Handle all overload work orders from other service writers
  • Must maintain positive working relationship with vendors, customers, and Work with manufacturers and warranty department to coordinate replacement part orders for timely receipt
  • Must have an understanding of what work orders the service writers are working on and fill in when needed
  • Hold service writers accountable for securing a pay type before work is complete
  • Complete a high closure rate on service tickets in System
  • Communicate all aspects of warranty issues with manufacturers to expedite approvals
  • Interpret technical instructions to reach a favorable outcome
  • Obtain prior approvals for all warranty claims with various
  • Maintain open communication with all repair facilities, obtaining estimates for needed repairs and providing pre-approvals to vendors
  • Aid in development and implementation of processes geared toward improved success of the warranty department
  • Effectively resolve escalated customer concerns
  • Challenge manufacturers for mutually favorable and fair decision making as required
  • Assist in training others
  • All other duties as assigned

Qualifications
Education/Experience Required:
  • High School Diploma or equivalent and five years of service office experience
  • A passing grade on the ASE C1R test
  • Four (4) or more years' work experience specifically related to service writing/warranty or customer service
  • Willingness and ability to work as a team player
  • Strong verbal and written communication skills
  • Strong Interpersonal skills
  • General knowledge of office practices and procedures
  • Self-starter, highly motivated and exhibits great initiative
  • Computer skills (Word, Excel)
  • Good typing skills
Physical Requirements:
  • Work will be performed both in an office environment as well as an outside area
  • May be required to do frequent kneeling, stooping, squatting, crawling and climbing to perform multiple tasks of position
  • Must have good manual dexterity
  • Must be able to lift, push and pull a minimum of 50 pounds

Pay Range
$19 - $30 an hour

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