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Service Advisor Jobs in Elgin, IL (NOW HIRING)

Hawk Ford of St Charles

Service Advisor

Saint Charles, IL

$110/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking to hiring a Service Advisor at our Dealership! Performance driven salary with earning potential of $110, 000 Experienced Ford Service Advisor $65,000-$75,000 for Entry Level. Hawk Ford ...

Castle Imports of McHenry

Service Advisor

Mchenry, IL

$61K - $83K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Advisor Great Service Advisors don't just write Repair Orders-- they cultivate and nurture customer relationships. We are building something special at Castle Autoplex of McHenry, and want ...

Castle of Chicagoland LLC

Service Advisor

Downers Grove, IL

$61K - $83K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Advisor Great Service Advisors don't just write Repair Orders -- they cultivate and nurture customer relationships. We are building something special at Castle VW, and want you to be a part ...

Wickstrom Ford

Service Advisor

Barrington, IL

  • Medical

  • Retirement

  • PTO

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Bull Valley Ford, Inc

Service Advisor

Woodstock, IL

  • Medical

  • Retirement

  • PTO

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Wickstrom Ford

Service Advisor

Barrington, IL · On-site

  • Medical

  • Retirement

  • PTO

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Wickstrom Ford

Service Advisor

Barrington, IL · On-site

  • Medical

  • Retirement

  • PTO

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Hawk Ford of St Charles

Service Advisor

Saint Charles, IL · On-site

$110/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking to hiring a Service Advisor at our Dealership! Performance driven salary with earning potential of $110, 000 Experienced Ford Service Advisor $65,000-$75,000 for Entry Level. Hawk Ford ...

Bull Valley Ford, Inc

Service Advisor

Woodstock, IL · On-site

  • Medical

  • Retirement

  • PTO

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Bull Valley Ford, Inc

Service Advisor

Woodstock, IL · On-site

  • Medical

  • Retirement

  • PTO

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Bull Valley Ford, Inc

Service Advisor

Woodstock, IL · On-site

  • Medical

  • Retirement

  • PTO

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

McGrath Acura of Libertyville

Service Advisor

Libertyville, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor McGrath Acura of Libertyville - Libertyville, IL McGrath Acura of Libertyville is seeking an experienced and customer-focused Automotive Service Advisor to join our growing ...

McGrath Acura of Libertyville

Service Advisor

Libertyville, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor McGrath Acura of Libertyville - Libertyville, IL McGrath Acura of Libertyville is seeking an experienced and customer-focused Automotive Service Advisor to join our growing ...

GPM Truck Center

Service Advisor

Crystal Lake, IL · On-site

  • Medical

  • Retirement

  • PTO

Job Title: Full-Time Service Advisor We are seeking a highly motivated and experienced Full-Time Service Advisor to join our team at a heavy-duty truck dealership. The ideal candidate will have a ...

GPM Truck Center

Service Advisor

Crystal Lake, IL · On-site

  • Medical

  • Retirement

  • PTO

Job Title: Full-Time Service Advisor We are seeking a highly motivated and experienced Full-Time Service Advisor to join our team at a heavy-duty truck dealership. The ideal candidate will have a ...

GPM Truck Center, Inc.

Service Advisor

Crystal Lake, IL · On-site

  • Medical

  • Retirement

  • PTO

Description Job Title: Full-Time Service Advisor We are seeking a highly motivated and experienced Full-Time Service Advisor to join our team at a heavy-duty truck dealership. The ideal candidate ...

FLAG AUTOMOTIVE GROUP

Service Advisor

Naperville, IL · On-site

AUTOMOTIVE SERVICE ADVISOR Are you a talented and experienced Service Advisor who totally enjoys the work...but the money is just not there? FLAG CHEVROLET is seeking the best of the best Service ...

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Showing results 21-40

All JobsService Advisor JobsService Advisor Jobs in Elgin, IL

Service Advisor information

See Elgin, IL salary details

$11

$25

$44

How much do service advisor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service advisor in Elgin, IL is $25.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $29.47 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs

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For Service Advisor jobs in Elgin, IL, the most frequently searched job titles are:

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Cities near Elgin, IL with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Elgin, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,322 per year, or $25.6 per hour.

Service Advisor

Hawk Ford of St Charles

Saint Charles, IL

$110/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Hawk Ford of Saint Charles is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement. We are looking to hiring a Service Advisor at our Dealership!

Performance driven salary with earning potential of $110, 000 Experienced Ford Service Advisor $65,000-$75,000 for Entry Level.

Hawk Ford of Saint Charles has a unique opportunity available to join our high-performance team in our different locations. As a Service Advisor, you will recommend proper vehicle care to our valued customers and explain the value of maintaining their vehicles for optimal performance. Successful Service Advisors are ambitious problem solvers that thrive in a very fast-paced environment.

Job Responsibilities:

  • Consult and interpret customer needs for the technicians
  • Utilize exemplary customer service and sales skills to drive sales
  • Serve as the primary point of contact for all automotive service and repair matter
  • Understand customers’ problems and arrange for appropriate service
  • Prioritize required services, and offer options
  • Set and manage the expectations of the service delivery for both the customers and technicians
  • Continuously keep the customer updated on repair needs and completion times

Job Requirements:

  • 2+ years of dealership Service Advisor experience is preferred.
  • CDK proficiency preferred
  • Exemplary customer service skills and sales skills are a must
  • Phenomenal follow-up skills
  • Able to work in a high volume environment and multi-task
  • High energy and positive attitude
  • Professional personal appearance
  • Time management skills needed
  • Must be organized

Benefits:

  • 401(k) Employer match
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance (paid by employer)
  • Paid Vacation
  • Paid Personal Days 
  • Paid Holidays
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday 7:00am-5:00pm

Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening and MVR check. We are an equal opportunity employer.

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