1

Service Advisor Jobs in Dallas, OR (NOW HIRING)

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

Showing results 21-40

Service Advisor information

See Dallas, OR salary details

$12

$25

$45

How much do service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service advisor in Dallas, OR is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $29.86 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
What cities near Dallas, OR are hiring for Service Advisor jobs? Cities near Dallas, OR with the most Service Advisor job openings:
Infographic showing various Service Advisor job openings in Dallas, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,038 per year, or $26 per hour.

Full-time

Medical, Dental, Retirement, PTO

Re-posted 22 days ago


Job description

About Us:

Roberson Albany Ford is your premier destination for new and pre-owned Ford vehicles in Albany, OR. Our dealership offers a wide selection of cars, trucks, and SUVs, backed by exceptional customer service and expert maintenance. With a commitment to quality and satisfaction, we ensure every customer finds the perfect vehicle and receives top-notch care. Visit us to experience a seamless and enjoyable car-buying experience.

Job Description: 

Career minded individuals needed for a first class Service Advisor position at Roberson Albany Ford. Experience is preferred but not required. If you are looking for an opportunity to have a career with excellent pay and benefits and you feel you have what it takes to be on the best elite service team in the business, then apply to us through this ad. Roberson Albany Ford is a full-service Ford dealership servicing all makes and models. We are a high volume shop in a small town. *Wage to be discussed in the interview, varies based on experience.*

Job Responsibilities:

  • Ability to work with customers, technicians and sales staff in a professional and courteous manner
  • Ability to maintain excellent communication with customers as to the progress of repairs
  • Assist customers and sales department with scheduling service appointments for repairs or maintenance needed
  • Working knowledge of vehicle mechanics necessary

Job Requirements:

  • Previous Experience preferred
  • Must have great customer service skills
  • Ability to work and communicate well with people
  • Friendly, patient, and team player
  • Dependable
  • Must be 18 years or older
  • Valid driver's license with clean driving record

Benefits:

  • 401 (k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Equal Opportunity Statement: Roberson Albany Ford is an equal opportunity employer. We value diversity in our workforce and encourage all qualified candidates to apply. Employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.