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Service Advisor Jobs in Lebanon, OR (NOW HIRING)

Service Advisor - Be Part of Our Growth! Location: Junction City, Oregon Company: Guaranty Chevrolet Guaranty Chevrolet is entering an exciting new chapter under new ownership and department ...

The Service Advisor is the dealership's front-line customer relations and service sales representative. The essential job functions include satisfying customer and vehicle related concerns, meeting ...

The Service Advisor is the dealership's front-line customer relations and service sales representative. The essential job functions include satisfying customer and vehicle related concerns, meeting ...

The Service Advisor is the dealership's front-line customer relations and service sales representative. The essential job functions include satisfying customer and vehicle related concerns, meeting ...

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle related problems, and accurate performance of designated administrative duties. Key Duties:

Job Purpose: The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle related problems, and the thorough and accurate performance of designated ...

Job Purpose: The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle related problems, and the thorough and accurate performance of designated ...

The Express Service Advisor position interacts with customers to evaluate vehicle service needs, to offer additional services needed and to write up the repair order. The Express Service Advisors ...

The Express Service Advisor position interacts with customers to evaluate vehicle service needs, to offer additional services needed and to write up the repair order. The Express Service Advisors ...

The Express Service Advisor position interacts with customers to evaluate vehicle service needs, to offer additional services needed and to write up the repair order. The Express Service Advisors ...

Service Advisor 1

Keizer, OR · On-site

$20 - $25/hr

Our Service Advisors act as the primary point of contact between customers and the service department. This role is pivotal in ensuring customer satisfaction by accurately understanding customer ...

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Service Advisor information

See Lebanon, OR salary details

$12

$27

$48

How much do service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service advisor in Lebanon, OR is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $31.83 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
What cities near Lebanon, OR are hiring for Service Advisor jobs? Cities near Lebanon, OR with the most Service Advisor job openings:
Infographic showing various Service Advisor job openings in Lebanon, OR as of August 2026, with employment types broken down into 73% Full Time, 20% Part Time, and 7% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $57,591 per year, or $27.7 per hour.

Service Advisor

Guaranty

Junction City, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

Service Advisor – Be Part of Our Growth! Location: Junction City, Oregon Company: Guaranty Chevrolet

Guaranty Chevrolet is entering an exciting new chapter under new ownership and department leadership-and we're looking for an experienced Service Advisor to help us build something great. With a renewed focus on strengthening our Fixed Ops department, this is your opportunity to make a real impact in a dealership with a long-standing reputation and a future-focused team.

We're seeking a reliable, skilled Service Advisor with a solid foundation in automotive repair-dealership experience is preferred, but we welcome applicants from independent shops with strong tenure and a commitment to quality work.

Why Join Guaranty Chevrolet?

  • Monday–Friday schedule with weekends off
  • Family-owned values in a stable, team-oriented environment
  • Climate-controlled, well-equipped shop with the latest diagnostic technology
  • Supportive leadership invested in growing our service department
  • Dedicated technicians to streamline your workflow
  • A culture of continuous improvement and technician support
  • Well-established customer base
  • Continuous training and certification opportunities

What You'll Do:

  • Serve as the primary point of contact for express customers, assisting with service inquiries and appointment scheduling
  • Recommend services and repairs based on customer needs, vehicle history, and manufacturer guidelines
  • Provide accurate estimates and follow through on the completion of services
  • Communicate with the service team to ensure timely and efficient completion of repairs
  • Maintain customer satisfaction by providing timely updates and addressing concerns
  • Build long-term customer relationships and foster loyalty

What You Bring:

  • Sale experience in fast-paced environment. Dealership experience preferred but not required
  • Experience selling maintenance products like BG or MOC or other products is preferred 
  • Set and pride in your work
  • Strong communication and computer literacy
  • Ability to multitask and problem solve
  • GM/Chevrolet experience is a plus-but not required

Benefits Include:

  • Competitive pay based on your experience. Base plus commission.
  • Medical, dental, Life, and vision insurance
  • Paid time off and paid holidays
  • 401(k) with company match
  • Employee discounts on vehicles, parts, and service
  • Ongoing training and certification opportunities

Why You'll Love Living and Working Here:

Located in Junction City-just minutes from Eugene-our community offers:

  • Short commute times and a lower cost of living
  • Access to outdoor recreation, the Oregon coast, and local wineries
  • A safe, family-friendly community with great schools
  • Close proximity to the University of Oregon and Oregon State University

Guaranty Chevrolet proudly serves Junction City, Eugene, Springfield, Corvallis, and the surrounding Oregon communities. If you're looking to join a team where your skills are appreciated, your voice matters, and your future is supported, we want to hear from you.

Apply now and help us shape the future of Fixed Ops at Guaranty Chevrolet.