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Service Advisor Jobs in Dallas, OR (NOW HIRING)

Service Advisor: We are looking for an energetic and customer-focused Service Advisor to join our team! In this position, you are required to explain the findings and recommendations from our Auto ...

The Service Advisor is the dealership's front-line customer relations and service sales representative. The essential job functions include satisfying customer and vehicle related concerns, meeting ...

The Service Advisor is the dealership's front-line customer relations and service sales representative. The essential job functions include satisfying customer and vehicle related concerns, meeting ...

The Service Advisor is the dealership's front-line customer relations and service sales representative. The essential job functions include satisfying customer and vehicle related concerns, meeting ...

The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle related problems, and accurate performance of designated administrative duties. Key Duties:

Job Purpose: The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle related problems, and the thorough and accurate performance of designated ...

Job Purpose: The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle related problems, and the thorough and accurate performance of designated ...

The Express Service Advisor position interacts with customers to evaluate vehicle service needs, to offer additional services needed and to write up the repair order. The Express Service Advisors ...

The Express Service Advisor position interacts with customers to evaluate vehicle service needs, to offer additional services needed and to write up the repair order. The Express Service Advisors ...

The Express Service Advisor position interacts with customers to evaluate vehicle service needs, to offer additional services needed and to write up the repair order. The Express Service Advisors ...

Service Advisor 1

Keizer, OR · On-site

$20 - $25/hr

Our Service Advisors act as the primary point of contact between customers and the service department. This role is pivotal in ensuring customer satisfaction by accurately understanding customer ...

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Service Advisor information

See Dallas, OR salary details

$12

$25

$45

How much do service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service advisor in Dallas, OR is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $29.86 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
What cities near Dallas, OR are hiring for Service Advisor jobs? Cities near Dallas, OR with the most Service Advisor job openings:
Infographic showing various Service Advisor job openings in Dallas, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,038 per year, or $26 per hour.

Full-time

Re-posted 3 days ago


Job description

Service Advisor:
We are looking for an energetic and customer-focused Service Advisor to join our team! In this position, you are required to explain the findings and recommendations from our Auto Technicians to the customer. This is a great opportunity to learn the ins and outs of the auto care industry and advance your career!
Requirements:
  • Minimum high school diploma or GED equivalent required
  • Secondary education not required (but could be a plus) although you would have a fair basic knowledge of cars and the ability to learn.
  • Good customer service skills and prior experience expected
  • Capable of listening to customers needs and learning to present the technician's recommendations to the customer
  • A great attitude: A positive, supportive team player

Duties and Responsibilities:
  • Assist in customer service
  • Perform general housekeeping around the shop
  • Driving all kinds of cars and light trucks (including manual transmission) for customer rides or quality control purposes
  • Assist in scheduling appointments and generating estimates
  • Assist with incoming or outgoing phone calls as appropriate
  • Effectively communicate with internal and external customers
  • Follow up with progress and/or follow up calls and/or emails
  • Document repair and maintenance changes on the repair order in the approved manner
  • Adhere to parts ordering, write up, delivery and follow-up processes
  • Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele
  • You'll be given the ability to resolve customer complaints and questions