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Service Advisor Jobs in Calgary, AB (NOW HIRING)

Service Advisor Overview Bosch Truck Group Inc. (formerly Glover International Trucks Ltd.) is an award winning dealership with nine locations in Alberta and British Columbia. For 50 years we have ...

Service Advisor Overview Bosch Truck Group Inc. (formerly Glover International Trucks Ltd.) is an award winning dealership with nine locations in Alberta and British Columbia. For 50 years we have ...

Country Hills Kia is Hiring a Senior Service Advisor! Country Hills Kia is looking for an experienced Senior Service Advisor to join our growing team at our brand-new dealership. As part of the ...

Overview Position Summary The Service Advisor is the primary liaison between customers and the dealership's Service Department. This role is responsible for understanding customer concerns ...

Position Summary The Service Advisor is the primary liaison between customers and the dealership's Service Department. This role is responsible for understanding customer concerns, accurately ...

Position Summary The Service Advisor is the primary liaison between customers and the dealership's Service Department. This role is responsible for understanding customer concerns, accurately ...

Overview Position Summary The Service Advisor is the primary liaison between customers and the dealership's Service Department. This role is responsible for understanding customer concerns ...

Client Service Advisor Team: Client Services Capital Markets team Pay rate: $ 25-$27/hour Start Date / Interview Timeline: ASAP Location & Hours * Location: Calgary, AB * Hours: 8:00am-5pm PST M-F ...

Junior Service Advisor T&T Honda | Calgary, Alberta Are you interested in building a career in the automotive industry? T&T Honda is looking for a customer-focused Junior Service Advisor to join our ...

Junior Service Advisor T&T Honda | Calgary, Alberta Are you interested in building a career in the automotive industry? T&T Honda is looking for a customer-focused Junior Service Advisor to join our ...

Junior Service Advisor T&T Honda | Calgary, Alberta Are you interested in building a career in the automotive industry? T&T Honda is looking for a customer-focused Junior Service Advisor to join our ...

Service Advisor -- Audi Royal Oak Good advisors know the difference between a dead service drive and one where you can actually make serious money. Audi Royal Oak is busy. Extremely busy. We're ...

Service Advisor - Audi Royal Oak Good advisors know the difference between a dead service drive and one where you can actually make serious money. Audi Royal Oak is busy. Extremely busy. We're ...

Service Advisor Are you a car fanatic with a knack for delivering exceptional customer service? Do you thrive in a positive and fast-paced environment? Buckle up because we have an incredibly ...

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Service Advisor information

See Calgary, AB salary details

$18K

$45.1K

$78.5K

How much do service advisor jobs pay per year?

As of Aug 29, 2026, the average yearly pay for service advisor in Calgary, AB is $45,140.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.

What are the most commonly searched types of Service Advisor jobs in Calgary, AB?

The most popular types of Service Advisor jobs in Calgary, AB are:

What are popular job titles related to Service Advisor jobs in Calgary, AB?

For Service Advisor jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Service Advisor jobs in Calgary, AB look for?

The top searched job categories for Service Advisor jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Service Advisor jobs?

Cities near Calgary, AB with the most Service Advisor job openings:

Infographic showing various Service Advisor job openings in Calgary, AB as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $45,140 per year, or $21.7 per hour.

Service Advisor

Calgary, AB • On-site

Full-time

Posted 22 days ago


Job description

Service AdvisorOverview

Bosch Truck Group Inc. (formerly Glover International Trucks Ltd.) is an award winning dealership with nine locations in Alberta and British Columbia.  For 50 years we have been empowering customers with reliable transportation solutions. We are committed to delivering exceptional quality and service, we aim to be the leading provider of commercial trucks by setting the industry standard for reliability, safety, and customer satisfaction.  We have an exciting Service Advisor opportunity in our Calgary 61 Ave dealership.

The Service Advisor at Bosch Truck Group Inc. helps manage the daily work in the service department. They assist customers from their first inquiry through completing their invoice and follow-up. Their goal is to make sure the service shop runs smoothly and to build strong, long-lasting relationships with customers.

Responsibilities
  • Find and prioritize potential service opportunities by checking vehicle history, analyzing diagnostics, contacting customers, scheduling visits, and keeping records.
  • Increase service sales by understanding customer needs, suggesting maintenance, troubleshooting issues, creating work orders, and organizing scheduling.
  • Improve shop efficiency by planning work, coordinating resources, arranging outside vendor jobs, confirming appointments, and joining service meetings.
  • Provide great customer service by welcoming customers, checking appointments, performing inspections, responding to requests, offering extra services, and updating customers about any changes.
  • Build strong customer relationships by reviewing finished work, explaining any postponed services, suggesting future maintenance, closing work orders, issuing invoices, booking follow-ups, returning vehicles, and getting customer feedback.
  • Support a positive and team-focused service department by respecting diversity, promoting teamwork and responsibility, protecting privacy, learning continuously, and helping with projects and sharing knowledge.
Requirements
  • Good understanding of business to help improve service operations and profits.
  • General knowledge about commercial vehicles and the transportation industry.
  • Follow safety and health rules to keep a safe workplace for everyone.
  • Use software and technology efficiently to complete daily tasks.
  • Communicate clearly and respectfully with customers and coworkers.
  • Provide excellent service by maintaining good relationships with clients.
  • Take initiative to solve problems and find opportunities.
  • Plan and prioritize tasks to meet goals efficiently.
  • Identify and fix problems quickly and escalate when needed.
  • Work well with others to support a positive work environment.
Education & Experience
  • High school diploma or equivalent.
  • Experience in dealership roles is preferred.
  • Additional education in related fields is a plus.
Benefits

Competitive compensation, opportunities for growth, and a supportive work environment in Calgary, AB.

About Bosch Truck Group Inc.

Bosch Truck Group Inc. is dedicated to providing excellent service and quality products. We value teamwork, respect, and continuous learning. We are an Equal Opportunity Employer and look forward to having you join our team.