1

Service Advisor Jobs in Boston, MA (NOW HIRING)

Service Advisor

Woburn, MA · On-site

$100K/yr

Our top grossing Service Advisors exceed $100k per year! Plenty of work and plenty of hungry, happy technicians Education and/or Experience:High School Diploma or equivalent requiredExtensive ...

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Service Advisor

Lynn, MA · On-site

$75K - $125K/yr

Previous Service Advisor/Service Writer experience is required. Bilingual candidates are encouraged to apply. What We Offer · Hourly pay + uncapped monthly commission · Top performers earn $60,000 ...

Service Advisor

Mansfield, MA · On-site

$80K - $100K/yr

The Service Advisor will support the Service and Parts Managers to ensure the smooth and efficient operation of the Service Department. This position is responsible for overseeing daily service ...

Service Advisor

Lynn, MA · On-site

$100 - $125/hr

The Service Advisor plays a critical role as the primary point of contact between customers and the automotive service department, ensuring a seamless and positive experience throughout the vehicle ...

Service Advisor

Acton, MA · On-site

$100 - $125/hr

Automotive Service Advisor Colonial Chevrolet of Acton - Acton, Massachusetts Annual Pay Range: $90,000-$125,000 Colonial Chevrolet of Acton is looking for an energetic, outgoing, and customer ...

Service Advisor

Acton, MA · On-site

$90K - $125K/yr

Automotive Service Advisor Colonial Chevrolet of Acton - Acton, Massachusetts Annual Pay Range: $90,000-$125,000 Colonial Chevrolet of Acton is looking for an energetic, outgoing, and customer ...

Service Advisor

Acton, MA · On-site

$90K - $125K/yr

Automotive Service Advisor Colonial Chevrolet of Acton - Acton, Massachusetts Annual Pay Range: $90,000-$125,000 Colonial Chevrolet of Acton is looking for an energetic, outgoing, and customer ...

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

Service Advisor

Peabody, MA · On-site

$21 - $27/hr

The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

Automotive Service Advisor Colonial Chevrolet of Acton - Acton, Massachusetts Annual Pay Range: $90,000-$125,000 Colonial Chevrolet of Acton is looking for an energetic, outgoing, and customer ...

Showing results 21-40

Service Advisor information

See Boston, MA salary details

$13

$28

$49

How much do service advisor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service advisor in Boston, MA is $28.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $32.40 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.

What are the most commonly searched types of Service Advisor jobs in Boston, MA?

The most popular types of Service Advisor jobs in Boston, MA are:

What are popular job titles related to Service Advisor jobs in Boston, MA?

For Service Advisor jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Service Advisor jobs in Boston, MA look for?

The top searched job categories for Service Advisor jobs in Boston, MA are:

What cities near Boston, MA are hiring for Service Advisor jobs?

Cities near Boston, MA with the most Service Advisor job openings:

Infographic showing various Service Advisor job openings in Boston, MA as of September 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $58,602 per year, or $28.2 per hour.

Service Advisor

Woburn, MA • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago


Job description

Nucar Chevrolet of Woburn is currently looking to add several top notch Service Advisors to our busy award winning team! Our top grossing Service Advisors exceed $100k per year! Plenty of work and plenty of hungry, happy technicians Education and/or Experience:High School Diploma or equivalent requiredExtensive knowledge of automotive industry and parts required2+ years Previous service or advising experienceDCD Automotive/Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:Medical, Dental, Vision CoverageCompany Paid Life InsuranceShort & Long-Term Disability InsurancePaid Vacations, Holidays, & Sick time 401K with Company Contribution
Job Posted by ApplicantPro