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Entry Level Service Advisor Jobs in Boston, MA (NOW HIRING)

Ocean Honda of Hanover

Service Advisor

Hanover, MA · On-site

$60K - $130K/yr

Automotive Service Advisor We are expanding again! Ocean Honda of Hanover is looking to add to our ... needed Entry Level Tech may have work experience Compensation $60,000 - $130,000 Per Year ...

Ocean Honda of Hanover

Service Advisor

Hanover, MA · On-site

$60K - $130K/yr

Automotive Service Advisor We are expanding again! Ocean Honda of Hanover is looking to add to our ... needed Entry Level Tech may have work experience Compensation $60,000 - $130,000 Per Year ...

Micro Center

SERVICE EXPERIENCE ADVISOR

Cambridge, MA · On-site

$15/hr

This is a great entry-level opportunity for individuals with experience in sales, hospitality, or ... Current Service Advisor range is $18-$25 + SPIFFs MAJOR RESPONSIBILITIES: * Serve as the trusted ...

Micro Center

SERVICE EXPERIENCE ADVISOR

Cambridge, MA · On-site

$15/hr

This is a great entry-level opportunity for individuals with experience in sales, hospitality, or ... Current Service Advisor range is $18-$25 + SPIFFs MAJOR RESPONSIBILITIES: * Serve as the trusted ...

FlexTG

Copier/Printer Service Technician

Boston, MA · On-site

As an Entry Level Service Technician , you will shine as you multitask and manage a full customer ... Provide sales support, including advising sales about problems or sales leads. * Maintain ...

CALIBRE

VA Benefits Advisor - Hanscom, MA

Bedford, MA

$20.32/hr

Serves as an entry-level instructor delivering established curriculum, training tools, and ensuring ... Understanding of transitioning Service member populations * Experience using Microsoft Office suite ...

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All JobsService Advisor JobsEntry Level Service Advisor JobsEntry Level Service Advisor Jobs in Boston, MA

Entry Level Service Advisor information

See Boston, MA salary details

$13

$28

$49

How much do entry level service advisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level service advisor in Boston, MA is $28.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $32.40 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What do you need to become an entry level service advisor?

To become an entry level service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and basic knowledge of automotive systems or the industry. Prior experience in retail or customer service can be helpful, and some employers may provide on-the-job training. Certifications are not usually required but can enhance prospects.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. On-the-job training is common, and some employers prefer candidates with customer service experience or familiarity with dealership management systems. Certification is not mandatory but can improve job prospects and advancement opportunities.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

What are popular job titles related to Entry Level Service Advisor jobs in Boston, MA? For Entry Level Service Advisor jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Service Advisor jobs in Boston, MA look for? The top searched job categories for Entry Level Service Advisor jobs in Boston, MA are:
What cities near Boston, MA are hiring for Entry Level Service Advisor jobs? Cities near Boston, MA with the most Entry Level Service Advisor job openings:
Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $58,602 per year, or $28.2 per hour.

Automotive Service Advisor / Writer | $100k-$200k Potential

AutoShop Recruiting

Boston, MA • On-site

$100K - $200K/yr

Full-time

Re-posted 2 days ago

Job description

Automotive Service Advisor / Service Sales Specialist

Location: Newton, MA & Watertown, MA

Compensation: $100,000-$200,000 total earning potential for top-level performers

About the Opportunity

AutoShop Recruiting is partnering with Pleasant Car Care in the Greater Boston market to identify high-potential automotive service and tire-industry professionals who are ready to step into a true Automotive Service Advisor career path.


This opportunity is especially strong for someone currently working in a customer-facing tire/service environment who understands pace, customer urgency, vehicle service, sales process, and the discipline it takes to win on the front line. If you have built a strong foundation in tires, service coordination, customer communication, and fast-paced automotive retail, this is a chance to step into a full-service repair environment with significantly higher upside.


Pleasant Car Care is looking for someone who wants more than a counter job. The best Service Advisors in this environment can build trust, control the customer experience, present needed work with integrity, and turn customer-service discipline into a serious six-figure automotive career.


What You'll Do

  • Greet customers, build trust quickly, and create a professional first impression
  • Listen to customer concerns and translate them into clear repair orders
  • Review inspections, estimates, maintenance needs, tires, brakes, alignments, and repair recommendations
  • Present service recommendations with confidence, urgency, and integrity
  • Communicate clearly with customers throughout the repair process
  • Coordinate workflow with technicians, managers, and other advisors
  • Follow up with customers, drive approvals, and help the shop operate at a high level
  • Deliver a premium service experience that keeps customers coming back


What We're Looking For

  • 2-5 years of automotive service, tire sales, service coordination, assistant manager, crew chief, or customer-facing automotive retail experience preferred
  • Strong customer communication and sales instincts
  • Comfortable in a fast-paced service environment with high expectations
  • Competitive, coachable, and motivated by growth and income potential
  • Ability to build trust, overcome objections, and keep customers informed
  • Organized enough to manage multiple repair orders, estimates, calls, and follow-ups
  • Professional, team-first, and willing to learn a higher-level repair-shop operating model
  • Valid driver's license


Great Backgrounds For This Role

  • Tire Sales Associate, Assistant Manager, Service Coordinator, Crew Chief, or Service Assistant ready for a bigger career path
  • Automotive Service Advisor / Service Writer
  • Tire and wheel sales or service management
  • High-volume customer service or automotive retail leadership
  • Fast-paced sales roles where urgency, trust, and follow-up matter


Why This Role Stands Out

  • Six-figure earning potential, with top performers capable of reaching $100,000-$200,000
  • Step up from tire/service retail into full-service automotive repair sales
  • Greater Boston market opportunity with a high-level independent repair client
  • Strong customer-service and sales skillset can translate directly into advisor income
  • Clear path for someone who has outgrown a tire-counter or entry-level service role


How to Apply

If you are in the tire or automotive service industry and want to turn that foundation into a true six-figure Service Advisor career, we would like to speak with you.


Apply through AutoShop Recruiting, managing this search on behalf of Pleasant Car Care.


Brian Rhodes

Managing Partner - AutoShop Recruiting

brian@autoshoprecruiting.com

214-227-7177