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Entry Level Service Advisor Jobs in Boston, MA (NOW HIRING)

Asbury Automotive Group

A-Tech - Lexus Sharon

Sharon, MA · On-site

$35 - $400/hr

Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time * Maintain technician proficiency as specified by Asbury standards * Conduct ...

Curvion Blue

Senior Sales Advisor

Boston, MA · On-site

$120K - $360K/yr

... services to help them scale faster than ever before while changing as many people's lives as ... These are not entry-level buyers. They are experienced, often skeptical, and expect to speak with ...

Raising Cane's

Customer Service Associate

Saugus, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no ... Access to financial advisors for budget and retirement planning * Crewmember Assistance Program

New

Raising Cane's

Customer Service Associate

Saugus, MA · On-site

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no ... Access to financial advisors for budget and retirement planning * Crewmember Assistance Program

New

Raising Cane's

Customer Service Associate

Saugus, MA

$17/hr

Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no ... Access to financial advisors for budget and retirement planning * Crewmember Assistance Program

New

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All JobsService Advisor JobsEntry Level Service Advisor JobsEntry Level Service Advisor Jobs in Boston, MA

Entry Level Service Advisor information

See Boston, MA salary details

$13

$28

$49

How much do entry level service advisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level service advisor in Boston, MA is $28.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $32.40 per hour, depending on experience, location, and employer.

What is an entry level service advisor?

Entry level service advisors are professionals who assist customers at automotive service centers by acting as a liaison between the customer and the technicians. Their responsibilities include greeting customers, understanding their vehicle concerns, creating service orders, and explaining recommended maintenance or repairs. They also help ensure customer satisfaction by providing clear communication, updates, and answering questions about services and costs. This role is often the starting point for a career in automotive service management or related fields.

What do you need to become an entry level service advisor?

To become an entry level service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and basic knowledge of automotive systems or the industry. Prior experience in retail or customer service can be helpful, and some employers may provide on-the-job training. Certifications are not usually required but can enhance prospects.

What are the typical challenges faced by entry level service advisors, and how can they overcome them?

Entry level service advisors often encounter challenges such as managing multiple customer requests simultaneously, accurately communicating technical information between customers and technicians, and building trust with clients who may be unfamiliar with vehicle maintenance. To overcome these challenges, it's helpful to develop strong organizational skills, actively listen to customer concerns, and seek guidance from experienced team members. Regular training and a willingness to ask questions can also help new service advisors gain confidence and improve their ability to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an entry level service advisor, and why are they important?

To thrive as an Entry Level Service Advisor, you need a basic understanding of automotive services, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management software, customer relationship management (CRM) systems, and point-of-sale tools is commonly required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and support team collaboration. These skills are crucial for efficiently managing service appointments, ensuring customer satisfaction, and supporting the overall service department workflow.

How hard is it to become an entry level service advisor?

Becoming an entry level service advisor typically requires good communication skills, basic automotive knowledge, and a high school diploma or equivalent. On-the-job training is common, and some employers prefer candidates with customer service experience or familiarity with dealership management systems. Certification is not mandatory but can improve job prospects and advancement opportunities.

What is the difference between Entry Level Service Advisor vs Service Writer?

AspectEntry Level Service AdvisorService Writer
Required CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, customer service skills
Work EnvironmentAutomotive service department, customer interactionService department, customer communication
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, repair shops
Common Search & ComparisonYesYes

The main difference between an Entry Level Service Advisor and a Service Writer is that the Entry Level Service Advisor is typically new to the role, focusing on learning customer service and basic automotive knowledge, while a Service Writer may have more experience and handle more complex customer interactions and documentation. Both roles are essential in automotive service departments and often overlap in duties, but the Entry Level Service Advisor is ideal for those starting their career in automotive customer service.

What are popular job titles related to Entry Level Service Advisor jobs in Boston, MA? For Entry Level Service Advisor jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Service Advisor jobs in Boston, MA look for? The top searched job categories for Entry Level Service Advisor jobs in Boston, MA are:
What cities near Boston, MA are hiring for Entry Level Service Advisor jobs? Cities near Boston, MA with the most Entry Level Service Advisor job openings:
Entry Level Service Advisor jobs near you
Infographic showing various Entry Level Service Advisor job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $58,602 per year, or $28.2 per hour.

Toyota - Lexus Technician / Express Technician

Copeland Toyota

Brockton, MA

Other

Re-posted 23 days ago

Job description

Toyota - Lexus Technician / Express Technician

Copeland Toyota – Brockton, MA

Copeland Toyota is looking for motivated, dependable technicians to join our growing Service Department.

We are currently hiring:

  • Experienced Toyota Automotive Technicians
  • Express Maintenance Technicians
  • Entry-level technicians interested in building a long-term automotive career

This is an excellent opportunity to work in a busy Toyota dealership with steady workflow, modern equipment, ongoing training, and opportunities for advancement.

ResponsibilitiesToyota Technician
  • Diagnose and repair Toyota vehicles accurately and efficiently
  • Perform maintenance, warranty, recall, and customer-pay repairs
  • Complete multi-point inspections and document findings clearly
  • Use Toyota diagnostic equipment and technical information
  • Communicate repair needs with Service Advisors
  • Maintain a clean and safe work area
Express Technician
  • Perform oil and filter changes
  • Rotate and balance tires
  • Inspect brakes, tires, fluids, filters, and other maintenance items
  • Complete multi-point inspections
  • Assist with basic maintenance and light repairs
  • Continue training toward Toyota and ASE certifications
Qualifications
  • Automotive repair or maintenance experience preferred
  • Toyota dealership experience is a plus
  • ASE certifications are a plus but not required for Express applicants
  • Valid driver’s license and acceptable driving record
  • Must have a strong work ethic and positive attitude
  • Ability to work well with technicians, advisors, and parts personnel
  • Willingness to learn and complete Toyota training
What We Offer
  • Competitive pay based on experience and certifications
  • Consistent dealership workflow
  • Toyota factory training opportunities
  • ASE certification support
  • Career advancement from Express Technician to Toyota Technician
  • Professional and team-oriented work environment
  • Modern shop equipment and diagnostic technology

We are looking for technicians who take pride in their work, care about customer safety, and want to grow with a successful Toyota dealership.

Apply today to join the Copeland Toyota Service Team.

Copeland Toyota
Brockton, Massachusetts
Equal Opportunity Employer

Apply