Service Advisor
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
Service Advisor
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
Service Advisor
Leominster, MA · On-site
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements: Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
Posted today
Quick apply
Service Advisor
Leominster, MA · On-site
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements: Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
Posted today
Service Advisor
Westford, MA · On-site
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements: Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
Quick apply
Service Advisor
Westford, MA · On-site
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements: Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
Service Advisor
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
New
Service Advisor
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
New
Service Advisor
Putnam, CT · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
New
Service Advisor
Putnam, CT · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
New
Service Advisor
Putnam, CT · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
New
Service Advisor
Putnam, CT · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
New
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
New
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
New
Service Advisor
Putnam, CT · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
New
Service Advisor
Putnam, CT · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
New
Service Advisor
Medway, MA · On-site
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
Service Advisor
Medway, MA · On-site
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
Service Advisor
Westford, MA · On-site
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
Service Advisor
Westford, MA · On-site
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
Service Advisor
Leominster, MA · On-site
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
New
Service Advisor
Leominster, MA · On-site
$21 - $27/hr
The Service Advisor will be a customer service focused individual. Requirements Responsibilities: * Greet customers, fulfill needs, and build a loyal customer base. * Foster a positive and friendly ...
New
Service Advisor
West Boylston, MA · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Service Advisor
West Boylston, MA · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Service Advisor
Uxbridge, MA · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Service Advisor
Uxbridge, MA · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Service Advisor
West Boylston, MA · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Service Advisor
West Boylston, MA · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Service Advisor
Uxbridge, MA · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Service Advisor
Uxbridge, MA · On-site
$50K - $75K/yr
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...
Service Advisor
Worcester, MA · On-site
The Service Advisor at Harr Motor Group plays a crucial role in providing excellent customer service and ensuring the smooth operation of our service department. As the main point of contact for ...
Service Advisor
Worcester, MA · On-site
The Service Advisor at Harr Motor Group plays a crucial role in providing excellent customer service and ensuring the smooth operation of our service department. As the main point of contact for ...
Previous automotive Service Advisor experience required Automotive Service Advisor $85,000.00 - $140,000.00 + Weekly Pay + Comprehensive Benefits (Wage is comprised of base salary and % of department ...
New
Previous automotive Service Advisor experience required Automotive Service Advisor $85,000.00 - $140,000.00 + Weekly Pay + Comprehensive Benefits (Wage is comprised of base salary and % of department ...
New
The Service Advisor at Harr Motor Group plays a crucial role in providing excellent customer service and ensuring the smooth operation of our service department. As the main point of contact for ...
The Service Advisor at Harr Motor Group plays a crucial role in providing excellent customer service and ensuring the smooth operation of our service department. As the main point of contact for ...
Service Advisor
Worcester, MA · On-site
The Service Advisor at Harr Motor Group plays a crucial role in providing excellent customer service and ensuring the smooth operation of our service department. As the main point of contact for ...
Service Advisor
Worcester, MA · On-site
The Service Advisor at Harr Motor Group plays a crucial role in providing excellent customer service and ensuring the smooth operation of our service department. As the main point of contact for ...
Previous automotive Service Advisor experience required Automotive Service Advisor $85,000.00 - $140,000.00 + Weekly Pay + Comprehensive Benefits (Wage is comprised of base salary and % of department ...
New
Previous automotive Service Advisor experience required Automotive Service Advisor $85,000.00 - $140,000.00 + Weekly Pay + Comprehensive Benefits (Wage is comprised of base salary and % of department ...
New
Service Advisor information
See Worcester, MA salary details
$11.99 - $15.02
6% of jobs
$15.02 - $18.06
15% of jobs
$18.69 is the 25th percentile. Wages below this are outliers.
$18.06 - $21.09
19% of jobs
The median wage is $23.01 / hr.
$21.09 - $24.12
16% of jobs
$24.12 - $27.15
15% of jobs
$28.44 is the 75th percentile. Wages above this are outliers.
$27.15 - $30.18
11% of jobs
$30.18 - $33.21
7% of jobs
$33.21 - $36.24
5% of jobs
$36.24 - $39.27
2% of jobs
$39.27 - $42.30
2% of jobs
$42.30 - $45.33
2% of jobs
$11
$25
$45
How much do service advisor jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for service advisor in Worcester, MA is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $29.76 per hour, depending on experience, location, and employer.
What is the difference between Service Advisor vs Service Writer?
| Aspect | Service Advisor | Service Writer |
|---|---|---|
| Credentials | High school diploma; certifications like ASE or manufacturer-specific training | High school diploma; customer service or automotive certifications beneficial |
| Work Environment | Automotive service departments, interacting with customers and technicians | Customer service areas within auto repair shops, dealerships, or service centers |
| Employer & Industry Usage | Used interchangeably in many shops; both roles involve customer communication | Commonly used term; focuses on writing repair orders and explaining services |
Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.
What is a service advisor?
A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.
How does a service advisor typically collaborate with technicians and customers during the repair process?
As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.
What does a service advisor do?
As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.
What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?
To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are popular job titles related to Service Advisor jobs in Worcester, MA? For Service Advisor jobs in Worcester, MA, the most frequently searched job titles are:
What cities near Worcester, MA are hiring for Service Advisor jobs? Cities near Worcester, MA with the most Service Advisor job openings:
$21 - $27/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
Job description
Description
Sullivan Tire, an employee-owned company, currently has an opportunity to be a Service Advisor. The Service Advisor will be a customer service focused individual.
Requirements
Responsibilities:
- Greet customers, fulfill needs, and build a loyal customer base.
- Foster a positive and friendly environment
- Provide customers with product information, schedule appointments, and handle their tire and auto service needs
- High school diploma or equivalent
- Customer service experience in a retail environmentÂ
- Strong telephone skillsÂ
- Understanding the tire and auto service industry is a plus
- Dependable Transportation
- A proven sales track record in an automotive environment is a plus
Benefits:
- Health Insurance- including Medical, Vision, and Dental
- Life and Disability Insurance
- Paid Holidays, Personal Time, and Vacation Time
- Discounted Services
- Employee Owned! ESOP Retirement Plan
- Flexible Spending
- 401(k) with Company Match
- Tuition Reimbursement
EEO Statement
Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Our company motto is "Treat everyone, customers, and fellow employees, as you would a family member." Come and join our family!