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Service Advisor Jobs in Arkansas (NOW HIRING)

Crain Automotive

Service Advisor

Springdale, AR · On-site

Service Advisor at Crain Buick GMC of SpringdaleLocation: 6372 W Sunset Ave, Springdale, AR, 72762 We are seeking a skilled and customer-focused Service Advisor to join our team at Crain Buick GMC of ...

Crain Automotive

Service Advisor

Jacksonville, AR · On-site

Service Advisor Join Our Team as a Service Advisor! Are you a customer-focused professional with a passion for the automotive industry? We are seeking an enthusiastic Service Advisor to join our ...

Crain Automotive

SERVICE ADVISOR

Bentonville, AR · On-site

As a Service Advisor, you will be the primary point of contact between our customers and the service department, ensuring a smooth and positive experience throughout the vehicle maintenance and ...

Randall Ford

Service Advisor

Fort Smith, AR · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Randall Ford

Service Advisor

Fort Smith, AR

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Doggett

Service Advisor

North Little Rock, AR · On-site

Service Advisor Location: North Little Rock, AR, 72117 Job Overview We are seeking a motivated and customer-focused Service Advisor to join our team in North Little Rock, AR. The ideal candidate will ...

Randall Ford

Service Advisor

Fort Smith, AR · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Crain Automotive

Service Advisor

Jacksonville, AR · On-site

Join Our Team as a Service Advisor! Are you a customer-focused professional with a passion for the automotive industry? We are seeking an enthusiastic Service Advisor to join our dynamic team!

Plaza Tire Service

Service Advisor

Springdale, AR · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Plaza Tire Service

Service Advisor

Springdale, AR · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Plaza Tire Service

Service Advisor

Siloam Springs, AR · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Plaza Tire Service

Service Advisor

Paragould, AR · On-site

$50 - $70/hr

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Plaza Tire Service

Service Advisor

Paragould, AR · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Plaza Tire Service

Service Advisor

Siloam Springs, AR · On-site

$48.71/hr

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Plaza Tire Service

Service Advisor

Paragould, AR · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

Plaza Tire Service

Service Advisor

Springdale, AR · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by Plaza Tire by following the company's store standards and expectations. They help manage the team and ...

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All JobsService Advisor JobsService Advisor Jobs in Arkansas

Service Advisor information

See Arkansas salary details

$9

$21

$37

How much do service advisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service advisor in Arkansas is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $24.66 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

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What job categories do people searching Service Advisor jobs in Arkansas look for?

The top searched job categories for Service Advisor jobs in Arkansas are:

What cities in Arkansas are hiring for Service Advisor jobs?

Cities in Arkansas with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,604 per year, or $21.4 per hour.

Service Advisor

Crain Automotive

Springdale, AR • On-site

Full-time

Re-posted 21 days ago

Crain Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

116th of 156 rated car dealerships

Job description

Service Advisor at Crain Buick GMC of SpringdaleLocation: 6372 W Sunset Ave, Springdale, AR, 72762Job Description:

We are seeking a skilled and customer-focused Service Advisor to join our team at Crain Buick GMC of Springdale. As a Service Advisor, you will be responsible for greeting customers, identifying vehicle problems, recommending services, explaining costs and repairs, creating and managing repair orders, ensuring customer satisfaction, scheduling appointments, and more.

Key Responsibilities:
  • Greet customers and listen to their vehicle concerns
  • Identify vehicle problems and recommend appropriate services
  • Explain cost estimates and repairs to customers
  • Create and manage repair orders accurately
  • Ensure customer satisfaction throughout the service process
  • Schedule appointments for service and repairs
Skills and Qualifications:
  • Previous experience as a vehicle service advisor
  • Excellent customer service and communication skills
  • Strong problem-solving abilities
  • Knowledge of automotive repairs and maintenance
  • Ability to work in a fast-paced environment

What Crain Automotive employees say

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