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Service Advisor Jobs in Austin, AR (NOW HIRING)

Meineke

Service Advisor

North Little Rock, AR · On-site

$50K - $75K/yr

Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer ...

Crain Automotive

Service Advisor

North Little Rock, AR · On-site

$40K - $80K/hr

Crain Hyundai of North Little Rock 5660 Warden Rd, North Little Rock 72216 We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and ...

Chris Crain Enterprises

Service Advisor

Conway, AR · On-site

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Subaru of Little Rock

Service Advisor

Little Rock, AR · On-site

Service advisors are known as the liaison between the customer and service technicians. * Schedule service appointments. Obtain customer and vehicle data prior to arrive when possible * Greet ...

Chris Crain Hyundai

Service Advisor

Conway, AR · On-site

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Subaru of Little Rock

Service Advisor

Little Rock, AR · On-site

Service advisors are known as the liaison between the customer and service technicians. * Schedule service appointments. Obtain customer and vehicle data prior to arrive when possible * Greet ...

company667

Service Advisor

North Little Rock, AR · On-site

The performance of a Service Advisor is measured by achieving: * Targeted sales goals * Targeted Customer Satisfaction Index Our Associates have many choices for career growth and development after ...

Camping World

Service Advisor

North Little Rock, AR

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

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Service Advisor information

See Austin, AR salary details

$10

$21

$38

How much do service advisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for service advisor in Austin, AR is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What cities near Austin, AR are hiring for Service Advisor jobs? Cities near Austin, AR with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Austin, AR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,672 per year, or $22 per hour.

Service Advisor

Meineke

North Little Rock, AR • On-site

$50K - $75K/yr

Full-time

Re-posted 26 days ago

Meineke rating

5.0

Company rating: 5.0 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

331st of 363 rated vehicle maintenance

Job description

Benefits/Perks
  • Competitive Compensation
  • Career Advancement
  • Training and Development
  • Comprehensive Benefits Package
  • Employee Discounts
  • Positive Work Environment
  • Locally-Owned
  • Cutting-Edge Tools and Equipment:
  • Work-Life Balance

Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications
  • High school diploma or GED required bachelor's degree preferred
  • Valid state-issued driver's license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?
  • Meineke values personal and professional growth.
  • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
  • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
  • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Compensation: $50,000.00 - $75,000.00 per year
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

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